TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax all the way!! Very easy to use, I was able to complete my return
Date published: 2023-04-19
Rated 5 out of 5 by from I should never have defected! TurboTax is an excellent product. Usually, I welcome a refund with them. Last year, we went with a cheaper alternative. However, this year I had a complicated filing situation and needed to call the live help on three consecutive evenings. I could not have done this without Anthony, and two other awesome women whose names I neglected to record. I am grateful that during multiple family calamities and other events, this service was offered. I was able to receive a little peace of mind relating to this very stressful filing season.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is so easy to use! Using Turbo Tax has always made paying my taxes so much easier!
Date published: 2023-04-19
Rated 1 out of 5 by from COMPLETING STATE RETURN IT WAS A NIGHTMARE TRYING TO FILE THE STATE TAXES WHICH HAD A ZERO PAYMENT AMOUNT AND A ZERO REFUND AMOUNT. YET IT FORCED ME TO FILE FOR A $45 CHARGE FOR SUBMITTING ELECTRONICALLY THE SOUTH CAROLINA RETURN
Date published: 2023-04-19
Rated 5 out of 5 by from pretty easy to use, even for complex taxes have LLCs, do consulting work, have a book deal and other odd income in addition to ordinary income and TurboTax has always made filing taxes pretty darn intuitive (even if it still takes an entire day of 12 hrs + because i don't have a great method for all of my receipts!! If I had a better receipt method, This would be SO easy)
Date published: 2023-04-19
Rated 5 out of 5 by from great product Best tax product out there. Speed of the software is great.
Date published: 2023-04-19
Rated 3 out of 5 by from 2022 Turbo Tax Review Good overall but it was hard to figure out how to use the free option.
Date published: 2023-04-19
Rated 5 out of 5 by from First time using TurboTax online was great! I was very impressed online for a few reasons. - The flow was effortless to follow - No longer requires tons of updates like with installed software.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Assessment Great product, but some instructions are counter intuitive. For example, if log on with email address but have not reset password, cant complete and file. Another example, couldn't find IRS code, had to fake it
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome They give you step by step instructions which are so helpful
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax all the way!! Very easy to use, I was able to complete my return
Date published: 2023-04-19
Rated 5 out of 5 by from I should never have defected! TurboTax is an excellent product. Usually, I welcome a refund with them. Last year, we went with a cheaper alternative. However, this year I had a complicated filing situation and needed to call the live help on three consecutive evenings. I could not have done this without Anthony, and two other awesome women whose names I neglected to record. I am grateful that during multiple family calamities and other events, this service was offered. I was able to receive a little peace of mind relating to this very stressful filing season.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is so easy to use! Using Turbo Tax has always made paying my taxes so much easier!
Date published: 2023-04-19
Rated 1 out of 5 by from COMPLETING STATE RETURN IT WAS A NIGHTMARE TRYING TO FILE THE STATE TAXES WHICH HAD A ZERO PAYMENT AMOUNT AND A ZERO REFUND AMOUNT. YET IT FORCED ME TO FILE FOR A $45 CHARGE FOR SUBMITTING ELECTRONICALLY THE SOUTH CAROLINA RETURN
Date published: 2023-04-19
Rated 5 out of 5 by from pretty easy to use, even for complex taxes have LLCs, do consulting work, have a book deal and other odd income in addition to ordinary income and TurboTax has always made filing taxes pretty darn intuitive (even if it still takes an entire day of 12 hrs + because i don't have a great method for all of my receipts!! If I had a better receipt method, This would be SO easy)
Date published: 2023-04-19
Rated 5 out of 5 by from great product Best tax product out there. Speed of the software is great.
Date published: 2023-04-19
Rated 3 out of 5 by from 2022 Turbo Tax Review Good overall but it was hard to figure out how to use the free option.
Date published: 2023-04-19
Rated 5 out of 5 by from First time using TurboTax online was great! I was very impressed online for a few reasons. - The flow was effortless to follow - No longer requires tons of updates like with installed software.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Assessment Great product, but some instructions are counter intuitive. For example, if log on with email address but have not reset password, cant complete and file. Another example, couldn't find IRS code, had to fake it
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome They give you step by step instructions which are so helpful
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 497