TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy And Fast Doing my federal and two state taxes took only hour. That's fast for a low fee!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Forever! I love the way TurboTax walks me through all the categories of income, expense, taxes, etc. It makes it so incredibly easy to do my taxes myself. I also love the E-file feature; it makes everything so quick and easy, including getting my refund. I only regret that they keep requiring me to upgrade my operating system.
Date published: 2021-02-23
Rated 4 out of 5 by from I like It Quick and easy not confusing for me! Great for first-timers
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is a wonderful help! Product is relatively easy to use especially after using turbo tax for years. I do like to see my file on the side screen as fields are being filled in. Well done question/ answers for information.
Date published: 2021-02-23
Rated 4 out of 5 by from only way I file! turbo tax has helped me for the last 3 years love it!
Date published: 2021-02-23
Rated 5 out of 5 by from WE LOVE JAELA!! SHE HELPED US AND WAS SO KIND!! WE LOVE JAELA!! SHE HELPED US AND WAS SO KIND!! THANKS
Date published: 2021-02-23
Rated 1 out of 5 by from NOT HAPPY AT ALL nobody was able to fix my taxes, i made SEVERAL appointments. waited by the phone. finally for the third call got someone, just for them to get disconnected from me. i sent my taxes anyways without fixing. 1000 dollars less than what it was. i paid extra for a live agent and didnt even get a good service.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the truth If you never tried Turbo Tax...I grantee you will not have any regrets. Its simple & very user friendly.
Date published: 2021-02-23
Rated 5 out of 5 by from Good service Got an issue before filing, got connected to the right person and problem was resolved in a minute
Date published: 2021-02-23
Rated 5 out of 5 by from Great I like the help easy to understand Thanks turbo tax!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 497
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy And Fast Doing my federal and two state taxes took only hour. That's fast for a low fee!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Forever! I love the way TurboTax walks me through all the categories of income, expense, taxes, etc. It makes it so incredibly easy to do my taxes myself. I also love the E-file feature; it makes everything so quick and easy, including getting my refund. I only regret that they keep requiring me to upgrade my operating system.
Date published: 2021-02-23
Rated 4 out of 5 by from I like It Quick and easy not confusing for me! Great for first-timers
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is a wonderful help! Product is relatively easy to use especially after using turbo tax for years. I do like to see my file on the side screen as fields are being filled in. Well done question/ answers for information.
Date published: 2021-02-23
Rated 4 out of 5 by from only way I file! turbo tax has helped me for the last 3 years love it!
Date published: 2021-02-23
Rated 5 out of 5 by from WE LOVE JAELA!! SHE HELPED US AND WAS SO KIND!! WE LOVE JAELA!! SHE HELPED US AND WAS SO KIND!! THANKS
Date published: 2021-02-23
Rated 1 out of 5 by from NOT HAPPY AT ALL nobody was able to fix my taxes, i made SEVERAL appointments. waited by the phone. finally for the third call got someone, just for them to get disconnected from me. i sent my taxes anyways without fixing. 1000 dollars less than what it was. i paid extra for a live agent and didnt even get a good service.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the truth If you never tried Turbo Tax...I grantee you will not have any regrets. Its simple & very user friendly.
Date published: 2021-02-23
Rated 5 out of 5 by from Good service Got an issue before filing, got connected to the right person and problem was resolved in a minute
Date published: 2021-02-23
Rated 5 out of 5 by from Great I like the help easy to understand Thanks turbo tax!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 497