TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from Turbo tax was acceptable Live with Dawn was an experience, my first thought she was maybe prejudiced..I got lost a couple of times but finally figure it out...I was expecting to use 10 or 15% of my refund...I might find another way to do my taxes next year if it’s going to cost me that much...plus or the years I’ve been receiving over 7 to 8 thousand a year and being your customer I’ve been getting only little over 3,000.00...they took a lot of taxes from me and I think I deserve more...Thank you..
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax was awesome! The free assistance helped me a lot in finishing the final steps to filing my federal and state tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Good job! I first time worked with TurboTax live. Very good experience. I ask Russian speaking expert and Intuit found her for me. Thank you very much!
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing Probably the best experience from taxes I’ve ever had
Date published: 2021-02-23
Rated 5 out of 5 by from Larry Larry was great took care of me answered all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from It's great Super simple. Great customer service. Got my taxes and everything done in under an hour.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax - So Easy to Use I've used Turbo Tax for many years and find its features just keep improving. It's a wonderful product for the do-it-yourself user.
Date published: 2021-02-23
Rated 4 out of 5 by from Tax 2020 Maybe it's due to my age but I did have some difficulty filling out forms
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is a very good system to use for taxes. I made a mistake on my taxes and turbo tax was very helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy tax filing multiple states Tax preparation easy & done while watching television.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax was acceptable Live with Dawn was an experience, my first thought she was maybe prejudiced..I got lost a couple of times but finally figure it out...I was expecting to use 10 or 15% of my refund...I might find another way to do my taxes next year if it’s going to cost me that much...plus or the years I’ve been receiving over 7 to 8 thousand a year and being your customer I’ve been getting only little over 3,000.00...they took a lot of taxes from me and I think I deserve more...Thank you..
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax was awesome! The free assistance helped me a lot in finishing the final steps to filing my federal and state tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Good job! I first time worked with TurboTax live. Very good experience. I ask Russian speaking expert and Intuit found her for me. Thank you very much!
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing Probably the best experience from taxes I’ve ever had
Date published: 2021-02-23
Rated 5 out of 5 by from Larry Larry was great took care of me answered all my questions!
Date published: 2021-02-23
Rated 5 out of 5 by from It's great Super simple. Great customer service. Got my taxes and everything done in under an hour.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax - So Easy to Use I've used Turbo Tax for many years and find its features just keep improving. It's a wonderful product for the do-it-yourself user.
Date published: 2021-02-23
Rated 4 out of 5 by from Tax 2020 Maybe it's due to my age but I did have some difficulty filling out forms
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is a very good system to use for taxes. I made a mistake on my taxes and turbo tax was very helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy tax filing multiple states Tax preparation easy & done while watching television.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 488