TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from turbo tax saved me $300 great experience, easy to use, 100% would recommend to family or friends.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and fast Everything was so easy to understand, and if you have some questions, there is a little explanation pretty much in each topic.
Date published: 2023-04-19
Rated 5 out of 5 by from It was a great experience , thank you Turbo tax is a great source , thank you for the support
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax charges too much Turbo tax only exists because they lobby from the government - wouldn't use the service if I had another option -They overcharge because they can and I won't be using them next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Great program! I've used Turbo Tax for approximately 25+ years. It is the easiest tax software program to use and most accurate, in my opinion.
Date published: 2023-04-19
Rated 5 out of 5 by from Great easy to use Tax Product User friendly, walks you right through the whole process
Date published: 2023-04-19
Rated 5 out of 5 by from Was scared at first, but very helpful and quick! It made it easy to follow all of your income inputs required, steps are clear and very well explained if you need additional information. I no doubt will be able to do this very quick the second time around!
Date published: 2023-04-19
Rated 2 out of 5 by from It gets worse every year I'm having a tougher time filing my taxes with TurboTax every year. I had many issues with my current filing, but the most annoying ones are the following: 1) Paying hundreds of dollars for their services, and some of the questions still require me to check my previous year's filing. 2) Their importing system is not working well with some well known banks, I had to hand-write all of my transactions. 3) They're constantly trying to upsell you other products which is extremely annoying. Literally asking you over and over and over again. Especially for this reason, as soon as an equal or better alternative is available, I'm going to switch 100%.
Date published: 2023-04-19
Rated 5 out of 5 by from love turbo tax I love working with turbo tax it was fast and easy
Date published: 2023-04-19
Rated 4 out of 5 by from Awesome Helped me to do my taxes on my own, very good software easy to use.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 453
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax saved me $300 great experience, easy to use, 100% would recommend to family or friends.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and fast Everything was so easy to understand, and if you have some questions, there is a little explanation pretty much in each topic.
Date published: 2023-04-19
Rated 5 out of 5 by from It was a great experience , thank you Turbo tax is a great source , thank you for the support
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax charges too much Turbo tax only exists because they lobby from the government - wouldn't use the service if I had another option -They overcharge because they can and I won't be using them next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Great program! I've used Turbo Tax for approximately 25+ years. It is the easiest tax software program to use and most accurate, in my opinion.
Date published: 2023-04-19
Rated 5 out of 5 by from Great easy to use Tax Product User friendly, walks you right through the whole process
Date published: 2023-04-19
Rated 5 out of 5 by from Was scared at first, but very helpful and quick! It made it easy to follow all of your income inputs required, steps are clear and very well explained if you need additional information. I no doubt will be able to do this very quick the second time around!
Date published: 2023-04-19
Rated 2 out of 5 by from It gets worse every year I'm having a tougher time filing my taxes with TurboTax every year. I had many issues with my current filing, but the most annoying ones are the following: 1) Paying hundreds of dollars for their services, and some of the questions still require me to check my previous year's filing. 2) Their importing system is not working well with some well known banks, I had to hand-write all of my transactions. 3) They're constantly trying to upsell you other products which is extremely annoying. Literally asking you over and over and over again. Especially for this reason, as soon as an equal or better alternative is available, I'm going to switch 100%.
Date published: 2023-04-19
Rated 5 out of 5 by from love turbo tax I love working with turbo tax it was fast and easy
Date published: 2023-04-19
Rated 4 out of 5 by from Awesome Helped me to do my taxes on my own, very good software easy to use.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 453