TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
TexasDJ from
Turbo Tax is Awesome!
It was great! I got it done. It took me several hours, but I am confident I got it done right.
Date published: 2023-04-19
Rated 5 out of 5 by
JeLyWo from
Tax Expert Thomas saved my life!
I filed at the last minute this year and the tax expert who helped me (Thomas) was awesome! He talked me through a complex situation and helped me avoid unnecessary fees.
Date published: 2023-04-19
Rated 5 out of 5 by
Returning to Turbo Tax from
Helpful, efficient
I've used an accountant most of my life. I found my filing was simpler this year, and wanted a discount on filing. I did not recall Turbotax being this simple. It was efficient, and helpful along the way. I will return.
Date published: 2023-04-19
Rated 4 out of 5 by
RSBrb from
Been using Turbo Tax for years
I've been using this platform for years and they even allow DoorDash filing to be simple. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by
Bonnie101010 from
8 years in a row using this!
I've used this for the last 8 years, never had any issues and get everything back like they say. That should say everything I need to say, Thank you TurboTax Inuit!
Date published: 2023-04-19
Rated 5 out of 5 by
Babs1855 from
So Easy!
I'm amazed by how easy it was to file my taxes. The information that TurboTax provided throughout the process was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by
Butters1104 from
Best Tax Software on the Market
Very easy to use, extremely intuitive, and guides your through the process.
Date published: 2023-04-19
Rated 2 out of 5 by
Dulcesperanza Angeles from
Turbo
I like turbo tax I have never had an issue with payment until now. I did not choose the deluxe package and I tried to take it off and just pay for the standard packet however it did not let me do it I was charged more than I anticipated to pay. Over all it was good.
Date published: 2023-04-19
Rated 2 out of 5 by
solardog8 from
very unhappy with the changes made to TT this year
We are very unhappy that the links between the forms and the worksheets were not interactive. Also, was totally miffed when the online filing system had a credit card pay wall that had to be cleared which caused us to miss our midnight deadline by 8 minutes. TT / Intuit should pay any penalties issued by the IRS and or the State of Maryland for this delay in filing since we would have made the deadline with 5 minutes to spare if this pay wall had not been there. We will be looking for another Tax Preparing software next year. So sad since we have been TT users for over two decades.
Date published: 2023-04-19
Rated 5 out of 5 by
MissJ1978 from
Turbo tax is amazing
I’ve used turbo tax for years and I refuse to use any other tax preparation service! The best!
All TurboTax® Offerings Reviews - Page 451
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TexasDJ from
Turbo Tax is Awesome!
It was great! I got it done. It took me several hours, but I am confident I got it done right.
Date published: 2023-04-19
Rated 5 out of 5 by
JeLyWo from
Tax Expert Thomas saved my life!
I filed at the last minute this year and the tax expert who helped me (Thomas) was awesome! He talked me through a complex situation and helped me avoid unnecessary fees.
Date published: 2023-04-19
Rated 5 out of 5 by
Returning to Turbo Tax from
Helpful, efficient
I've used an accountant most of my life. I found my filing was simpler this year, and wanted a discount on filing. I did not recall Turbotax being this simple. It was efficient, and helpful along the way. I will return.
Date published: 2023-04-19
Rated 4 out of 5 by
RSBrb from
Been using Turbo Tax for years
I've been using this platform for years and they even allow DoorDash filing to be simple. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by
Bonnie101010 from
8 years in a row using this!
I've used this for the last 8 years, never had any issues and get everything back like they say. That should say everything I need to say, Thank you TurboTax Inuit!
Date published: 2023-04-19
Rated 5 out of 5 by
Babs1855 from
So Easy!
I'm amazed by how easy it was to file my taxes. The information that TurboTax provided throughout the process was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by
Butters1104 from
Best Tax Software on the Market
Very easy to use, extremely intuitive, and guides your through the process.
Date published: 2023-04-19
Rated 2 out of 5 by
Dulcesperanza Angeles from
Turbo
I like turbo tax I have never had an issue with payment until now. I did not choose the deluxe package and I tried to take it off and just pay for the standard packet however it did not let me do it I was charged more than I anticipated to pay. Over all it was good.
Date published: 2023-04-19
Rated 2 out of 5 by
solardog8 from
very unhappy with the changes made to TT this year
We are very unhappy that the links between the forms and the worksheets were not interactive. Also, was totally miffed when the online filing system had a credit card pay wall that had to be cleared which caused us to miss our midnight deadline by 8 minutes. TT / Intuit should pay any penalties issued by the IRS and or the State of Maryland for this delay in filing since we would have made the deadline with 5 minutes to spare if this pay wall had not been there. We will be looking for another Tax Preparing software next year. So sad since we have been TT users for over two decades.
Date published: 2023-04-19
Rated 5 out of 5 by
MissJ1978 from
Turbo tax is amazing
I’ve used turbo tax for years and I refuse to use any other tax preparation service! The best!
All TurboTax® Offerings Reviews - Page 451
Date published: 2023-04-19