TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is Awesome! It was great! I got it done. It took me several hours, but I am confident I got it done right.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Expert Thomas saved my life! I filed at the last minute this year and the tax expert who helped me (Thomas) was awesome! He talked me through a complex situation and helped me avoid unnecessary fees.
Date published: 2023-04-19
Rated 5 out of 5 by from Helpful, efficient I've used an accountant most of my life. I found my filing was simpler this year, and wanted a discount on filing. I did not recall Turbotax being this simple. It was efficient, and helpful along the way. I will return.
Date published: 2023-04-19
Rated 4 out of 5 by from Been using Turbo Tax for years I've been using this platform for years and they even allow DoorDash filing to be simple. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by from 8 years in a row using this! I've used this for the last 8 years, never had any issues and get everything back like they say. That should say everything I need to say, Thank you TurboTax Inuit!
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy! I'm amazed by how easy it was to file my taxes. The information that TurboTax provided throughout the process was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Software on the Market Very easy to use, extremely intuitive, and guides your through the process.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo I like turbo tax I have never had an issue with payment until now. I did not choose the deluxe package and I tried to take it off and just pay for the standard packet however it did not let me do it I was charged more than I anticipated to pay. Over all it was good.
Date published: 2023-04-19
Rated 2 out of 5 by from very unhappy with the changes made to TT this year We are very unhappy that the links between the forms and the worksheets were not interactive. Also, was totally miffed when the online filing system had a credit card pay wall that had to be cleared which caused us to miss our midnight deadline by 8 minutes. TT / Intuit should pay any penalties issued by the IRS and or the State of Maryland for this delay in filing since we would have made the deadline with 5 minutes to spare if this pay wall had not been there. We will be looking for another Tax Preparing software next year. So sad since we have been TT users for over two decades.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is amazing I’ve used turbo tax for years and I refuse to use any other tax preparation service! The best!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 451
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! It was great! I got it done. It took me several hours, but I am confident I got it done right.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Expert Thomas saved my life! I filed at the last minute this year and the tax expert who helped me (Thomas) was awesome! He talked me through a complex situation and helped me avoid unnecessary fees.
Date published: 2023-04-19
Rated 5 out of 5 by from Helpful, efficient I've used an accountant most of my life. I found my filing was simpler this year, and wanted a discount on filing. I did not recall Turbotax being this simple. It was efficient, and helpful along the way. I will return.
Date published: 2023-04-19
Rated 4 out of 5 by from Been using Turbo Tax for years I've been using this platform for years and they even allow DoorDash filing to be simple. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by from 8 years in a row using this! I've used this for the last 8 years, never had any issues and get everything back like they say. That should say everything I need to say, Thank you TurboTax Inuit!
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy! I'm amazed by how easy it was to file my taxes. The information that TurboTax provided throughout the process was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Software on the Market Very easy to use, extremely intuitive, and guides your through the process.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo I like turbo tax I have never had an issue with payment until now. I did not choose the deluxe package and I tried to take it off and just pay for the standard packet however it did not let me do it I was charged more than I anticipated to pay. Over all it was good.
Date published: 2023-04-19
Rated 2 out of 5 by from very unhappy with the changes made to TT this year We are very unhappy that the links between the forms and the worksheets were not interactive. Also, was totally miffed when the online filing system had a credit card pay wall that had to be cleared which caused us to miss our midnight deadline by 8 minutes. TT / Intuit should pay any penalties issued by the IRS and or the State of Maryland for this delay in filing since we would have made the deadline with 5 minutes to spare if this pay wall had not been there. We will be looking for another Tax Preparing software next year. So sad since we have been TT users for over two decades.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is amazing I’ve used turbo tax for years and I refuse to use any other tax preparation service! The best!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 451