TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from great product Great product, but I did get a little lost. Navigating has gotten much better every year
Date published: 2023-04-19
Rated 1 out of 5 by from mostly trash Sneaky charges and misleading prompts!! I do like the ability to upload pdfs / take a picture of forms
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy and helpful! Great Tool to prepare and file your taxes. Using it since 2016!!
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tool I had several W2s and a couple of 1099s. Turbo Tax made it easy for me to file my return.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy! TurboTax is a great way to file every year. It keeps my info safe, secure, and also easily assessable.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome The free version that I used was great for a first-time tax returns filer like me. I definitely will use it again when the time comes.
Date published: 2023-04-19
Rated 5 out of 5 by from very good I was skeptical, but was very easy to navigate and use
Date published: 2023-04-19
Rated 1 out of 5 by from Made me think i filed but no Very disappointed made me think it was all filed it is very misleading
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax is alright I do not like the fact that I had to pay over $200 for my taxes to be processed. I think it is a little ridiculous when I did it myself and I wasn't given the option to opt. out I had to pay that or I couldn't file my taxes through TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Mind at Ease I have never had a Problem with Turbo Tax. Enough Said.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 447
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great product Great product, but I did get a little lost. Navigating has gotten much better every year
Date published: 2023-04-19
Rated 1 out of 5 by from mostly trash Sneaky charges and misleading prompts!! I do like the ability to upload pdfs / take a picture of forms
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy and helpful! Great Tool to prepare and file your taxes. Using it since 2016!!
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tool I had several W2s and a couple of 1099s. Turbo Tax made it easy for me to file my return.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy! TurboTax is a great way to file every year. It keeps my info safe, secure, and also easily assessable.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome The free version that I used was great for a first-time tax returns filer like me. I definitely will use it again when the time comes.
Date published: 2023-04-19
Rated 5 out of 5 by from very good I was skeptical, but was very easy to navigate and use
Date published: 2023-04-19
Rated 1 out of 5 by from Made me think i filed but no Very disappointed made me think it was all filed it is very misleading
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax is alright I do not like the fact that I had to pay over $200 for my taxes to be processed. I think it is a little ridiculous when I did it myself and I wasn't given the option to opt. out I had to pay that or I couldn't file my taxes through TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Mind at Ease I have never had a Problem with Turbo Tax. Enough Said.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 447