TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is good Super awesome so easy loved every minute of filing on here
Date published: 2023-04-19
Rated 5 out of 5 by from Smooth Experience with the TUUUURRRRBOOOOO Smooth prompts, easy flow, accident proof with multiple reviews before filing.
Date published: 2023-04-19
Rated 2 out of 5 by from Struggled I have to file a K-1 every year for a family partnership and every year is a struggle. This year, the instructions said to file like I had two K-1s if I had entered a number in both line 1 and 2 and that was it. Unfortunately, there is a lot of other information on a K-1 that there are no instructions for. For Example, I had codes on lines 19 and 20 but poor instruction on what to do with that information - put it on both K-1s? put it all on one and none on the other? What to put on each? Then: My electronic return was rejected. An explanation was given about an error in one of my children's returns (both college students). The explanation told me how to find which child made the mistake but there was no way to actually find out what the instructions said I could. So I had to print my return and mail it. I also had to look up where to send it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Was Awesom, even for us procrastinators! For us that wait until the last minute, you are fantastic! And calling on support on the phone with Denise, saved my but!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax Premium for reporting investments is a breeze. Just import 1099 tax statements from your investment firm. Be sure to update online security settings for your investment firm to allow third-party sharing.
Date published: 2023-04-19
Rated 5 out of 5 by from Very easy and reliable to use. I like the ease of use, as well the up to date tax laws. Also being able to stop and save my information so I can finish it at a later time.
Date published: 2023-04-19
Rated 5 out of 5 by from explanations I was in new territory when I sold my home last year. The explanations were great! They helped me understand what information was needed and where to get from.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! It was great! I got it done. It took me several hours, but I am confident I got it done right.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Expert Thomas saved my life! I filed at the last minute this year and the tax expert who helped me (Thomas) was awesome! He talked me through a complex situation and helped me avoid unnecessary fees.
Date published: 2023-04-19
Rated 5 out of 5 by from Helpful, efficient I've used an accountant most of my life. I found my filing was simpler this year, and wanted a discount on filing. I did not recall Turbotax being this simple. It was efficient, and helpful along the way. I will return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 441
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is good Super awesome so easy loved every minute of filing on here
Date published: 2023-04-19
Rated 5 out of 5 by from Smooth Experience with the TUUUURRRRBOOOOO Smooth prompts, easy flow, accident proof with multiple reviews before filing.
Date published: 2023-04-19
Rated 2 out of 5 by from Struggled I have to file a K-1 every year for a family partnership and every year is a struggle. This year, the instructions said to file like I had two K-1s if I had entered a number in both line 1 and 2 and that was it. Unfortunately, there is a lot of other information on a K-1 that there are no instructions for. For Example, I had codes on lines 19 and 20 but poor instruction on what to do with that information - put it on both K-1s? put it all on one and none on the other? What to put on each? Then: My electronic return was rejected. An explanation was given about an error in one of my children's returns (both college students). The explanation told me how to find which child made the mistake but there was no way to actually find out what the instructions said I could. So I had to print my return and mail it. I also had to look up where to send it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Was Awesom, even for us procrastinators! For us that wait until the last minute, you are fantastic! And calling on support on the phone with Denise, saved my but!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax Premium for reporting investments is a breeze. Just import 1099 tax statements from your investment firm. Be sure to update online security settings for your investment firm to allow third-party sharing.
Date published: 2023-04-19
Rated 5 out of 5 by from Very easy and reliable to use. I like the ease of use, as well the up to date tax laws. Also being able to stop and save my information so I can finish it at a later time.
Date published: 2023-04-19
Rated 5 out of 5 by from explanations I was in new territory when I sold my home last year. The explanations were great! They helped me understand what information was needed and where to get from.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! It was great! I got it done. It took me several hours, but I am confident I got it done right.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Expert Thomas saved my life! I filed at the last minute this year and the tax expert who helped me (Thomas) was awesome! He talked me through a complex situation and helped me avoid unnecessary fees.
Date published: 2023-04-19
Rated 5 out of 5 by from Helpful, efficient I've used an accountant most of my life. I found my filing was simpler this year, and wanted a discount on filing. I did not recall Turbotax being this simple. It was efficient, and helpful along the way. I will return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 441