TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Pretty Cool Fairly simple to navigate, not near as confusing or complicated as others I've use. Biggest suggestion is making it easier to make changes to selections you may have clicked on accident. Took me awhile to figure out how to get back to it, haha. Overall, great experience!
Date published: 2021-03-03
Rated 5 out of 5 by from Wonderful I was highly satisfied with doing my taxes with turbo tax love them
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Good job love using turbo been using for years will recommend it to anybody estimate real well love it
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax almost makes doing my taxes easy. Turbo Tax leads you through the process, step by step. There's no worry about arithmetic errors or completely forgetting about something. I like that I can log off, then return later to the spot where I stopped.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy for beginners I thought it would be difficult to use, but it was actually easy and simple with great helpful support.
Date published: 2021-03-03
Rated 1 out of 5 by from Frustrating I am writing because the free is not free. The fine print states that filing is free when you are filing a "Simple" tax return. If you are filing and have Student Loan or children be prepared to pay.
Date published: 2021-03-03
Rated 5 out of 5 by from Every year, no doubt~ This is year 7 of us using Turbo Tax and we plan to be back every other year from here on out.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax does the basic job I like the ease of TurboTax however there is some left to be desired. My return was rejected because we owed a final payoff for the First Time Homebuyer's credit we received in 2008. I couldn't e-file I had to paper file, but they still took my $25 for e-filing.
Date published: 2021-03-03
Rated 5 out of 5 by from It was easy I had no problems at all and any questions I had were answered very clearly.
Date published: 2021-03-03
Rated 5 out of 5 by from is perfect and simple it was very easy to use, it helps yo a lot responding all your questions, is just perfect
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 428
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pretty Cool Fairly simple to navigate, not near as confusing or complicated as others I've use. Biggest suggestion is making it easier to make changes to selections you may have clicked on accident. Took me awhile to figure out how to get back to it, haha. Overall, great experience!
Date published: 2021-03-03
Rated 5 out of 5 by from Wonderful I was highly satisfied with doing my taxes with turbo tax love them
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Good job love using turbo been using for years will recommend it to anybody estimate real well love it
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax almost makes doing my taxes easy. Turbo Tax leads you through the process, step by step. There's no worry about arithmetic errors or completely forgetting about something. I like that I can log off, then return later to the spot where I stopped.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy for beginners I thought it would be difficult to use, but it was actually easy and simple with great helpful support.
Date published: 2021-03-03
Rated 1 out of 5 by from Frustrating I am writing because the free is not free. The fine print states that filing is free when you are filing a "Simple" tax return. If you are filing and have Student Loan or children be prepared to pay.
Date published: 2021-03-03
Rated 5 out of 5 by from Every year, no doubt~ This is year 7 of us using Turbo Tax and we plan to be back every other year from here on out.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax does the basic job I like the ease of TurboTax however there is some left to be desired. My return was rejected because we owed a final payoff for the First Time Homebuyer's credit we received in 2008. I couldn't e-file I had to paper file, but they still took my $25 for e-filing.
Date published: 2021-03-03
Rated 5 out of 5 by from It was easy I had no problems at all and any questions I had were answered very clearly.
Date published: 2021-03-03
Rated 5 out of 5 by from is perfect and simple it was very easy to use, it helps yo a lot responding all your questions, is just perfect
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 428