TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from The TurboTax Experience always very nervous every year to do my taxes. and turbo tax make it stress free and easy. I enjoy that if I don't understand something they have info to help.
Date published: 2021-03-03
Rated 2 out of 5 by from Very Disappointed On what Turbo Tax has become!!! Before with Turbo Tax, if you owed anything in taxes, you could take out what you owe from your federal or state returns. Now you have to pay instead of them taking out the money from your tax returns.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome So cool and understandable, so cool to file up taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and guides every step I've always been afraid to file for taxes on my own. I'm glad this company has made it easy to complete and file for taxes like never before for anyone.
Date published: 2021-03-03
Rated 1 out of 5 by from Not free at all.... All the video ads you see online of them saying they're free are complete lies. They charge for every single thing and you end up with surprise fees at the end of filing. They took close to 50% of my returns for fees...
Date published: 2021-03-03
Rated 4 out of 5 by from $40.00 to file Turbo Tax is too high! I have no complaint about using Turbo Tax to file Federal and State taxes each year except for the $40.00 dollar charge to E-File. That may be the reason I will stop using Turbo Tax in the coming year. We are retired living on Social Security and you want $40.00 of our income plus $50.00 for filing each Fed and State. We have to save up which means don't eat or can't buy propane to keep warm, to pay all the fees you require. How about you consider $25.00, $25.00 and $20.00 for seniors?
Date published: 2021-03-03
Rated 5 out of 5 by from wonderful made it easy, appropriate language, good attitude. privacy
Date published: 2021-03-03
Rated 5 out of 5 by from so incredibly easy! this is my second time filing my taxes with them, but before i did i tried H&R block and they has soooo many hoops to jump through! but with turbotax everything was straight forward and super easy i was able to file everthing UNDER AN HOUR. plus im getting a much bigger tax return with them!
Date published: 2021-03-03
Rated 5 out of 5 by from good I have been using turbo tax for many years. I love it
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax easy helpful and informative Great experience, it was easy helpful and informative.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 423
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The TurboTax Experience always very nervous every year to do my taxes. and turbo tax make it stress free and easy. I enjoy that if I don't understand something they have info to help.
Date published: 2021-03-03
Rated 2 out of 5 by from Very Disappointed On what Turbo Tax has become!!! Before with Turbo Tax, if you owed anything in taxes, you could take out what you owe from your federal or state returns. Now you have to pay instead of them taking out the money from your tax returns.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome So cool and understandable, so cool to file up taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and guides every step I've always been afraid to file for taxes on my own. I'm glad this company has made it easy to complete and file for taxes like never before for anyone.
Date published: 2021-03-03
Rated 1 out of 5 by from Not free at all.... All the video ads you see online of them saying they're free are complete lies. They charge for every single thing and you end up with surprise fees at the end of filing. They took close to 50% of my returns for fees...
Date published: 2021-03-03
Rated 4 out of 5 by from $40.00 to file Turbo Tax is too high! I have no complaint about using Turbo Tax to file Federal and State taxes each year except for the $40.00 dollar charge to E-File. That may be the reason I will stop using Turbo Tax in the coming year. We are retired living on Social Security and you want $40.00 of our income plus $50.00 for filing each Fed and State. We have to save up which means don't eat or can't buy propane to keep warm, to pay all the fees you require. How about you consider $25.00, $25.00 and $20.00 for seniors?
Date published: 2021-03-03
Rated 5 out of 5 by from wonderful made it easy, appropriate language, good attitude. privacy
Date published: 2021-03-03
Rated 5 out of 5 by from so incredibly easy! this is my second time filing my taxes with them, but before i did i tried H&R block and they has soooo many hoops to jump through! but with turbotax everything was straight forward and super easy i was able to file everthing UNDER AN HOUR. plus im getting a much bigger tax return with them!
Date published: 2021-03-03
Rated 5 out of 5 by from good I have been using turbo tax for many years. I love it
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax easy helpful and informative Great experience, it was easy helpful and informative.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 423