TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from GREAT Extremely easy to use. Fast, efficient and Done. Will use next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Been Using TurboTax for years Since I was 18 years old, I've been doing my taxes by myself. Such a user-friendly tool!
Date published: 2021-02-26
Rated 3 out of 5 by from turbo tax E-file less then good...this yr my e-file 2020, was rejected because I entered the wrong AGI for my 2019 taxes. I corrected the problem last week and have not heard from them since resubmiting my correct AGI numbers,
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Great! It is easy to navigate and the explanations are really easy to understand.
Date published: 2021-02-26
Rated 3 out of 5 by from One Issue, But Easy Filing. It was an easy way to file. However, it made me upgrade and I didn't want to.
Date published: 2021-02-26
Rated 5 out of 5 by from Love the product Easy to use and fast. Always helpful professionals
Date published: 2021-02-26
Rated 5 out of 5 by from Great job Turbo-tax Everything turned out good. Easy step by step instructions
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Helped Alot It was easy to use. It was helpful when i didnt know where to find things.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly and great expert help I recently bought a home and wanted to ensure I was completing my return correctly. I was helped by two separate tax experts today, who both answered my questions knowledgeably. The site itself is also very user friendly, providing options for more detailed explanation when appropriate and necessary. I was even able to share my screen with one of the agents I spoke to - how cool is that. All in all great experience!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Makes filing taxes so easy! I always use TurboTax because my taxes are simple and it makes sure nothing falls through the cracks.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT Extremely easy to use. Fast, efficient and Done. Will use next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Been Using TurboTax for years Since I was 18 years old, I've been doing my taxes by myself. Such a user-friendly tool!
Date published: 2021-02-26
Rated 3 out of 5 by from turbo tax E-file less then good...this yr my e-file 2020, was rejected because I entered the wrong AGI for my 2019 taxes. I corrected the problem last week and have not heard from them since resubmiting my correct AGI numbers,
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Great! It is easy to navigate and the explanations are really easy to understand.
Date published: 2021-02-26
Rated 3 out of 5 by from One Issue, But Easy Filing. It was an easy way to file. However, it made me upgrade and I didn't want to.
Date published: 2021-02-26
Rated 5 out of 5 by from Love the product Easy to use and fast. Always helpful professionals
Date published: 2021-02-26
Rated 5 out of 5 by from Great job Turbo-tax Everything turned out good. Easy step by step instructions
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Helped Alot It was easy to use. It was helpful when i didnt know where to find things.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly and great expert help I recently bought a home and wanted to ensure I was completing my return correctly. I was helped by two separate tax experts today, who both answered my questions knowledgeably. The site itself is also very user friendly, providing options for more detailed explanation when appropriate and necessary. I was even able to share my screen with one of the agents I spoke to - how cool is that. All in all great experience!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Makes filing taxes so easy! I always use TurboTax because my taxes are simple and it makes sure nothing falls through the cracks.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 331