TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
cmhtowntexas from
TurboTax is a great tool and easy to use
I have used Turbo Tax for many years and have found it to be a convient and useful way to do my taxes
Date published: 2023-06-01
Rated 4 out of 5 by
Quay20 from
Go Turb0
Easy to use but dont like being forced to use sign up for credit karma before completing taxes
Date published: 2023-06-01
Rated 4 out of 5 by
Lelynn from
easy to navigate
pretty simple to get through as well as comprehend
Date published: 2023-06-01
Rated 2 out of 5 by
User for 7 years from
The fees keep increasing year by year!
In the first year it was free for federal and $39.99 for state. this year they charge me $69.99 for deluxe version which i do not need because i only have a w2 and a home. mind you, I have no means to opt out of that deluxe. In addition to that i get charged $59.99 for filing state taxes. They do not reward customer loyalty.
Date published: 2023-06-01
Rated 5 out of 5 by
Wolky from
Done!
Intuitive and easy to use. Plenty of information at hand.
Date published: 2023-06-01
Rated 5 out of 5 by
zim19 from
fantastic
very easy prosses and simple to understand. I highly recommend for anyone who doesn't have complicated taxes and doesn't want to waste money on tax consultants who charge unreasonable rates.
Date published: 2023-06-01
Rated 4 out of 5 by
slse7c from
2022 Return Review
This program is pretty good over all. I had trouble finding a form that was really buried. It was there it just took a lot of looking.
Date published: 2023-06-01
Rated 2 out of 5 by
REBEL OF THE SOUTH from
NEEDS WORK
USUALLY USE THE DOWNLOAD TO MY COMPUTER BUT HAD TO DO ON-LINE THIS YEAR. ON-LINE IS NOT AS USER FRIENDLY. ALSO CHARGED FOR A STATE RETURN THAT I DID NOT PREPARE WITH TURBO OR EFILE THE STATE NOW HAVE TO GO THRU THE HASSLE OF GETTING $59 BACK
Date published: 2023-06-01
Rated 5 out of 5 by
Nancina from
Fast and easy!!
Loved the simplicity and ability to look up specific forms and click on the provided link to take you directly to data entry! This is my favorite feature!
Date published: 2023-06-01
Rated 5 out of 5 by
null from
Turbo Tax is absolutely amazing and helpful
I love turbo tax they work amazingly... they definitely made filling my taxes easier then any other way
All TurboTax® Offerings Reviews - Page 4
Date published: 2023-06-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cmhtowntexas from
TurboTax is a great tool and easy to use
I have used Turbo Tax for many years and have found it to be a convient and useful way to do my taxes
Date published: 2023-06-01
Rated 4 out of 5 by
Quay20 from
Go Turb0
Easy to use but dont like being forced to use sign up for credit karma before completing taxes
Date published: 2023-06-01
Rated 4 out of 5 by
Lelynn from
easy to navigate
pretty simple to get through as well as comprehend
Date published: 2023-06-01
Rated 2 out of 5 by
User for 7 years from
The fees keep increasing year by year!
In the first year it was free for federal and $39.99 for state. this year they charge me $69.99 for deluxe version which i do not need because i only have a w2 and a home. mind you, I have no means to opt out of that deluxe. In addition to that i get charged $59.99 for filing state taxes. They do not reward customer loyalty.
Date published: 2023-06-01
Rated 5 out of 5 by
Wolky from
Done!
Intuitive and easy to use. Plenty of information at hand.
Date published: 2023-06-01
Rated 5 out of 5 by
zim19 from
fantastic
very easy prosses and simple to understand. I highly recommend for anyone who doesn't have complicated taxes and doesn't want to waste money on tax consultants who charge unreasonable rates.
Date published: 2023-06-01
Rated 4 out of 5 by
slse7c from
2022 Return Review
This program is pretty good over all. I had trouble finding a form that was really buried. It was there it just took a lot of looking.
Date published: 2023-06-01
Rated 2 out of 5 by
REBEL OF THE SOUTH from
NEEDS WORK
USUALLY USE THE DOWNLOAD TO MY COMPUTER BUT HAD TO DO ON-LINE THIS YEAR. ON-LINE IS NOT AS USER FRIENDLY. ALSO CHARGED FOR A STATE RETURN THAT I DID NOT PREPARE WITH TURBO OR EFILE THE STATE NOW HAVE TO GO THRU THE HASSLE OF GETTING $59 BACK
Date published: 2023-06-01
Rated 5 out of 5 by
Nancina from
Fast and easy!!
Loved the simplicity and ability to look up specific forms and click on the provided link to take you directly to data entry! This is my favorite feature!
Date published: 2023-06-01
Rated 5 out of 5 by
null from
Turbo Tax is absolutely amazing and helpful
I love turbo tax they work amazingly... they definitely made filling my taxes easier then any other way
All TurboTax® Offerings Reviews - Page 4
Date published: 2023-06-01