TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great This has been a great product that i use over and over
Date published: 2021-03-03
Rated 5 out of 5 by from Thank you for all your help! This was my first year filing with multiple states, and I wasn't prepared for the headache that entailed. My TurboTax Expert, Ken, made the whole process a breeze and found money on the table I would have never been able to find on my own! I can't recommend TurboTax Self-Employed more. Thank you for all your help.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax was helpful every step of the way. Turbo Tax took the fear out of filing my taxes. I will not hesitate to use them again in the future for all my income tax filing needs.
Date published: 2021-03-03
Rated 5 out of 5 by from love this this was very easy to use. this was the first time i used turbo tax.
Date published: 2021-03-03
Rated 4 out of 5 by from good for the price good using for years will recommend if asked by anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Terrific on line assistance Used both the chat room and live phone for help. Both were terrific
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is excellent I really like the product. I had trouble writing over my previous year's TurboTax return because the process seems to be much more hidden that it should be. I had to get a LIVE Person from TurboTax to help me through that and he had some trouble also.
Date published: 2021-03-03
Rated 1 out of 5 by from Might as well add a fee when you end up paying one I have filed with Turbo tax for quite a few year now & I remember when it was TOTALLY FREE.. especially when i work so hard all year long to not even see A QUARTER OF TAXES BACK.... ITS SAD.... what i paid in fees to file this year has just gotten worse... Roughly $130 you made off of me to file my own taxes... i can understand a minimum fee but come on now... keeps this way i wont file here next year.. could do it for less at H&R block..... Also plan to go to college this fall... very hard when i went to part time for this and you get NO incentive or enough cash to try to save especially after dealing with covid and daily life changing consistently... Gas prices are becoming outrageous.I hope this changes before next tax season or i wont file here again...
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent platform to file tax ! Always have wonderful experience while filing tax every year using Turbo tax
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is helpful I've used it for the past few years and i learn more and more each time
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 299
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great This has been a great product that i use over and over
Date published: 2021-03-03
Rated 5 out of 5 by from Thank you for all your help! This was my first year filing with multiple states, and I wasn't prepared for the headache that entailed. My TurboTax Expert, Ken, made the whole process a breeze and found money on the table I would have never been able to find on my own! I can't recommend TurboTax Self-Employed more. Thank you for all your help.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax was helpful every step of the way. Turbo Tax took the fear out of filing my taxes. I will not hesitate to use them again in the future for all my income tax filing needs.
Date published: 2021-03-03
Rated 5 out of 5 by from love this this was very easy to use. this was the first time i used turbo tax.
Date published: 2021-03-03
Rated 4 out of 5 by from good for the price good using for years will recommend if asked by anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Terrific on line assistance Used both the chat room and live phone for help. Both were terrific
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is excellent I really like the product. I had trouble writing over my previous year's TurboTax return because the process seems to be much more hidden that it should be. I had to get a LIVE Person from TurboTax to help me through that and he had some trouble also.
Date published: 2021-03-03
Rated 1 out of 5 by from Might as well add a fee when you end up paying one I have filed with Turbo tax for quite a few year now & I remember when it was TOTALLY FREE.. especially when i work so hard all year long to not even see A QUARTER OF TAXES BACK.... ITS SAD.... what i paid in fees to file this year has just gotten worse... Roughly $130 you made off of me to file my own taxes... i can understand a minimum fee but come on now... keeps this way i wont file here next year.. could do it for less at H&R block..... Also plan to go to college this fall... very hard when i went to part time for this and you get NO incentive or enough cash to try to save especially after dealing with covid and daily life changing consistently... Gas prices are becoming outrageous.I hope this changes before next tax season or i wont file here again...
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent platform to file tax ! Always have wonderful experience while filing tax every year using Turbo tax
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is helpful I've used it for the past few years and i learn more and more each time
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 299