TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
DaRealDave from
Too expensive
Too expensive. I have to pay a significant amount more for simply importing my brokerage info. For this I can't recommend tTurboTax to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by
Jess42424242 from
Very helpful for last minute
I’m be used TurboTax for the past 10 or so years and it improves every year
Date published: 2023-04-20
Rated 1 out of 5 by
evan2040 from
Forces you to pay for unwanted services
Forced me to pay for my state return which is something I have never needed to do before.
Date published: 2023-04-20
Rated 1 out of 5 by
KaliKali from
I paid over $100 for this and it does not work!
This keeps shutting down, over and over again. And I have reached out for assistance and now one has contacted me.
Date published: 2023-04-20
Rated 5 out of 5 by
1Rainbow42 from
Turbo Tax is the greatest
Turbo Tax rocks, I couldn't of done it with out you, Turbo Tax covers all the bases so there are NO errors, thank you for making taxes less painful.
Date published: 2023-04-20
Rated 5 out of 5 by
Jking1010 from
Perfect Helper
Turbo Tax online was very helpful in my tax filing process. Have been a valued customer for a few years love how let me see and compare my previous taxes. The prompts to enter information for accuracy was much appreciated.
Date published: 2023-04-20
Rated 5 out of 5 by
NanaNett from
Turbo Tax gets better and easier every year
Turbo Tax was a life saver for me this year, more than ever. All my previous years information has been packed away, and once on Turbo Tax I didn't have to dig out old paperwork.
Date published: 2023-04-20
Rated 4 out of 5 by
IIIIIIIVV from
LLC Return
It was good and it is nice to not have to re-enter the company data and have the prior year for comparison. But there is bug in the software, and it never adds the new annual depreciation expense to the accumulated depreciation. So, it always shows the end of the year accumulated depreciation as the same amount as the beginning of the year depreciation amount.
Date published: 2023-04-20
Rated 3 out of 5 by
Sateysue from
Turbo Tax ok - pushy on their expensive product
I'm a bookkeeper and find that the format is somewhat convoluted and hard to navigate.
Date published: 2023-04-20
Rated 5 out of 5 by
Johnny H6 from
Used it for 13 years now
Always easy and straightforward. Never had anything questioned by the IRS.
All TurboTax® Offerings Reviews - Page 299
Date published: 2023-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
DaRealDave from
Too expensive
Too expensive. I have to pay a significant amount more for simply importing my brokerage info. For this I can't recommend tTurboTax to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by
Jess42424242 from
Very helpful for last minute
I’m be used TurboTax for the past 10 or so years and it improves every year
Date published: 2023-04-20
Rated 1 out of 5 by
evan2040 from
Forces you to pay for unwanted services
Forced me to pay for my state return which is something I have never needed to do before.
Date published: 2023-04-20
Rated 1 out of 5 by
KaliKali from
I paid over $100 for this and it does not work!
This keeps shutting down, over and over again. And I have reached out for assistance and now one has contacted me.
Date published: 2023-04-20
Rated 5 out of 5 by
1Rainbow42 from
Turbo Tax is the greatest
Turbo Tax rocks, I couldn't of done it with out you, Turbo Tax covers all the bases so there are NO errors, thank you for making taxes less painful.
Date published: 2023-04-20
Rated 5 out of 5 by
Jking1010 from
Perfect Helper
Turbo Tax online was very helpful in my tax filing process. Have been a valued customer for a few years love how let me see and compare my previous taxes. The prompts to enter information for accuracy was much appreciated.
Date published: 2023-04-20
Rated 5 out of 5 by
NanaNett from
Turbo Tax gets better and easier every year
Turbo Tax was a life saver for me this year, more than ever. All my previous years information has been packed away, and once on Turbo Tax I didn't have to dig out old paperwork.
Date published: 2023-04-20
Rated 4 out of 5 by
IIIIIIIVV from
LLC Return
It was good and it is nice to not have to re-enter the company data and have the prior year for comparison. But there is bug in the software, and it never adds the new annual depreciation expense to the accumulated depreciation. So, it always shows the end of the year accumulated depreciation as the same amount as the beginning of the year depreciation amount.
Date published: 2023-04-20
Rated 3 out of 5 by
Sateysue from
Turbo Tax ok - pushy on their expensive product
I'm a bookkeeper and find that the format is somewhat convoluted and hard to navigate.
Date published: 2023-04-20
Rated 5 out of 5 by
Johnny H6 from
Used it for 13 years now
Always easy and straightforward. Never had anything questioned by the IRS.
All TurboTax® Offerings Reviews - Page 299
Date published: 2023-04-20