TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Too expensive Too expensive. I have to pay a significant amount more for simply importing my brokerage info. For this I can't recommend tTurboTax to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by from Very helpful for last minute I’m be used TurboTax for the past 10 or so years and it improves every year
Date published: 2023-04-20
Rated 1 out of 5 by from Forces you to pay for unwanted services Forced me to pay for my state return which is something I have never needed to do before.
Date published: 2023-04-20
Rated 1 out of 5 by from I paid over $100 for this and it does not work! This keeps shutting down, over and over again. And I have reached out for assistance and now one has contacted me.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is the greatest Turbo Tax rocks, I couldn't of done it with out you, Turbo Tax covers all the bases so there are NO errors, thank you for making taxes less painful.
Date published: 2023-04-20
Rated 5 out of 5 by from Perfect Helper Turbo Tax online was very helpful in my tax filing process. Have been a valued customer for a few years love how let me see and compare my previous taxes. The prompts to enter information for accuracy was much appreciated.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax gets better and easier every year Turbo Tax was a life saver for me this year, more than ever. All my previous years information has been packed away, and once on Turbo Tax I didn't have to dig out old paperwork.
Date published: 2023-04-20
Rated 4 out of 5 by from LLC Return It was good and it is nice to not have to re-enter the company data and have the prior year for comparison. But there is bug in the software, and it never adds the new annual depreciation expense to the accumulated depreciation. So, it always shows the end of the year accumulated depreciation as the same amount as the beginning of the year depreciation amount.
Date published: 2023-04-20
Rated 3 out of 5 by from Turbo Tax ok - pushy on their expensive product I'm a bookkeeper and find that the format is somewhat convoluted and hard to navigate.
Date published: 2023-04-20
Rated 5 out of 5 by from Used it for 13 years now Always easy and straightforward. Never had anything questioned by the IRS.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too expensive Too expensive. I have to pay a significant amount more for simply importing my brokerage info. For this I can't recommend tTurboTax to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by from Very helpful for last minute I’m be used TurboTax for the past 10 or so years and it improves every year
Date published: 2023-04-20
Rated 1 out of 5 by from Forces you to pay for unwanted services Forced me to pay for my state return which is something I have never needed to do before.
Date published: 2023-04-20
Rated 1 out of 5 by from I paid over $100 for this and it does not work! This keeps shutting down, over and over again. And I have reached out for assistance and now one has contacted me.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is the greatest Turbo Tax rocks, I couldn't of done it with out you, Turbo Tax covers all the bases so there are NO errors, thank you for making taxes less painful.
Date published: 2023-04-20
Rated 5 out of 5 by from Perfect Helper Turbo Tax online was very helpful in my tax filing process. Have been a valued customer for a few years love how let me see and compare my previous taxes. The prompts to enter information for accuracy was much appreciated.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax gets better and easier every year Turbo Tax was a life saver for me this year, more than ever. All my previous years information has been packed away, and once on Turbo Tax I didn't have to dig out old paperwork.
Date published: 2023-04-20
Rated 4 out of 5 by from LLC Return It was good and it is nice to not have to re-enter the company data and have the prior year for comparison. But there is bug in the software, and it never adds the new annual depreciation expense to the accumulated depreciation. So, it always shows the end of the year accumulated depreciation as the same amount as the beginning of the year depreciation amount.
Date published: 2023-04-20
Rated 3 out of 5 by from Turbo Tax ok - pushy on their expensive product I'm a bookkeeper and find that the format is somewhat convoluted and hard to navigate.
Date published: 2023-04-20
Rated 5 out of 5 by from Used it for 13 years now Always easy and straightforward. Never had anything questioned by the IRS.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 299