TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
StinkyBad from
Good Software
Helpful in many ways making tax filing simpler. Good service
Date published: 2023-04-20
Rated 1 out of 5 by
Tatiana1166 from
Double charged
I had to resubmit because my pin was incorrect and had to use my agi and they charged me twice for transaction fee and federal tax payment
Date published: 2023-04-20
Rated 1 out of 5 by
McJabel from
Turbo Tax was a nightmare in the end
Completing my claim was ok, but when it came to submitting the claim, I had nothing but problems. Contacted someone @ TurboTax, and spent over 3 hours on the phone, trying to get my eFile to go through. My federal went thru, but I ended up mailing my state. Then 2 days later I see that I have several emails from TurboTax because "there was a Problem" with my Fed file. I just submitted again today (4/20), not very confident that this is over. With the exception of the help I recieved on 4/18, it's impossible to speak to a human being and get real help. I've used TurboTax for several years, but this is definitely the LAST TIME.
Date published: 2023-04-20
Rated 1 out of 5 by
Keversoll328 from
Poor Service
I have tried multiple times, for weeks, to e-file my return. It has been rejected every time. Turbotax tells me it's fixed, but still not accepted. Very frustrated and now late filing.
Date published: 2023-04-20
Rated 5 out of 5 by
Bill0714 from
Easy to use but ten we only has a simple return
It was fine..really didn't need any help with a tax expert because my return was simple with standard deduction.
Date published: 2023-04-20
Rated 5 out of 5 by
TNorris2023 from
Easy and fast
Informative throughout and a very easy layout to follow. Walks you through step by step.
Date published: 2023-04-20
Rated 4 out of 5 by
Mark M D from
Turbo Tax is user friendly
I have used Turbo Tax for several years. I like its accuracy and simplicity of use. Would recommend it to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by
ElizaLWiggs from
Very easy to use
This was my first time filing my taxes by myself and I’m so impressed by how easy everything was
Date published: 2023-04-20
Rated 5 out of 5 by
Ponce53 from
Turbotax es muy práctico
La mejor aplicación para hacer tus impuestos y fácil de manejar
Date published: 2023-04-20
Rated 4 out of 5 by
JKB2023 from
Fast but too expensive
This is a well-done service, but it nees to be about $30-40 dollars cheaper.
All TurboTax® Offerings Reviews - Page 296
Date published: 2023-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
StinkyBad from
Good Software
Helpful in many ways making tax filing simpler. Good service
Date published: 2023-04-20
Rated 1 out of 5 by
Tatiana1166 from
Double charged
I had to resubmit because my pin was incorrect and had to use my agi and they charged me twice for transaction fee and federal tax payment
Date published: 2023-04-20
Rated 1 out of 5 by
McJabel from
Turbo Tax was a nightmare in the end
Completing my claim was ok, but when it came to submitting the claim, I had nothing but problems. Contacted someone @ TurboTax, and spent over 3 hours on the phone, trying to get my eFile to go through. My federal went thru, but I ended up mailing my state. Then 2 days later I see that I have several emails from TurboTax because "there was a Problem" with my Fed file. I just submitted again today (4/20), not very confident that this is over. With the exception of the help I recieved on 4/18, it's impossible to speak to a human being and get real help. I've used TurboTax for several years, but this is definitely the LAST TIME.
Date published: 2023-04-20
Rated 1 out of 5 by
Keversoll328 from
Poor Service
I have tried multiple times, for weeks, to e-file my return. It has been rejected every time. Turbotax tells me it's fixed, but still not accepted. Very frustrated and now late filing.
Date published: 2023-04-20
Rated 5 out of 5 by
Bill0714 from
Easy to use but ten we only has a simple return
It was fine..really didn't need any help with a tax expert because my return was simple with standard deduction.
Date published: 2023-04-20
Rated 5 out of 5 by
TNorris2023 from
Easy and fast
Informative throughout and a very easy layout to follow. Walks you through step by step.
Date published: 2023-04-20
Rated 4 out of 5 by
Mark M D from
Turbo Tax is user friendly
I have used Turbo Tax for several years. I like its accuracy and simplicity of use. Would recommend it to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by
ElizaLWiggs from
Very easy to use
This was my first time filing my taxes by myself and I’m so impressed by how easy everything was
Date published: 2023-04-20
Rated 5 out of 5 by
Ponce53 from
Turbotax es muy práctico
La mejor aplicación para hacer tus impuestos y fácil de manejar
Date published: 2023-04-20
Rated 4 out of 5 by
JKB2023 from
Fast but too expensive
This is a well-done service, but it nees to be about $30-40 dollars cheaper.
All TurboTax® Offerings Reviews - Page 296
Date published: 2023-04-20