TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from I like turbotax I’m squared away it’s quick and easy and safe they really were a big help
Date published: 2023-04-21
Rated 5 out of 5 by from Easy to use It helps me complete and submit my tax return with ease
Date published: 2023-04-21
Rated 3 out of 5 by from I Had Troubled This Year with TurboTax 2022 H&B After a laptop hard drive partial crash, where it rebuilt sectors of the hard drive, I had to reinstall TT Home & Business 2022 on a newer laptop & START OVER COMPLETELY, because it wouldn't even pickup my 2021 info at all. This was tedious. Then TT wouldn't update, when I wanted to file electronically & prevented me from filing. I had to completely uninstall TT, then reinstall the program. Then, rebooted the laptop, opened TT as an administrator, & it worked fine to electronically file both Federal & State returns. Let's see if it did it correctly. Whew! What a bad experience at the tax deadline!
Date published: 2023-04-21
Rated 5 out of 5 by from Thank You to who ever created Turbo Tax!!!!!!!!!!! Thank you for making a site in which a busy Mother like myself can take alittle extra time each day to work on a refund I soley so much deserve....... I am so grateful!!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Used tourbillon tab the past 5 years My experience with turbo tax has been pain free. The Kerrigan is very easy to follow
Date published: 2023-04-21
Rated 5 out of 5 by from Turbotax is AWESOME Very easy and user friendly. I had no issues completing my taxes..
Date published: 2023-04-21
Rated 1 out of 5 by from Made me use premium I clicked a link for turbo tax free and then when I was finally done, it MADE me use premium. There was no undo-ing or choice at the beginning.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax system is GREAT! This was very easy to use. I will be filing my own taxes from now on.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax is great, and Allison even better!!! I had an easy and seamless experience w/ Allison! Would use her again in a heartbeat!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Great Experience when I needed help Great experience across the board. Cusromer service was great to answer my questions.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 291
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like turbotax I’m squared away it’s quick and easy and safe they really were a big help
Date published: 2023-04-21
Rated 5 out of 5 by from Easy to use It helps me complete and submit my tax return with ease
Date published: 2023-04-21
Rated 3 out of 5 by from I Had Troubled This Year with TurboTax 2022 H&B After a laptop hard drive partial crash, where it rebuilt sectors of the hard drive, I had to reinstall TT Home & Business 2022 on a newer laptop & START OVER COMPLETELY, because it wouldn't even pickup my 2021 info at all. This was tedious. Then TT wouldn't update, when I wanted to file electronically & prevented me from filing. I had to completely uninstall TT, then reinstall the program. Then, rebooted the laptop, opened TT as an administrator, & it worked fine to electronically file both Federal & State returns. Let's see if it did it correctly. Whew! What a bad experience at the tax deadline!
Date published: 2023-04-21
Rated 5 out of 5 by from Thank You to who ever created Turbo Tax!!!!!!!!!!! Thank you for making a site in which a busy Mother like myself can take alittle extra time each day to work on a refund I soley so much deserve....... I am so grateful!!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Used tourbillon tab the past 5 years My experience with turbo tax has been pain free. The Kerrigan is very easy to follow
Date published: 2023-04-21
Rated 5 out of 5 by from Turbotax is AWESOME Very easy and user friendly. I had no issues completing my taxes..
Date published: 2023-04-21
Rated 1 out of 5 by from Made me use premium I clicked a link for turbo tax free and then when I was finally done, it MADE me use premium. There was no undo-ing or choice at the beginning.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax system is GREAT! This was very easy to use. I will be filing my own taxes from now on.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax is great, and Allison even better!!! I had an easy and seamless experience w/ Allison! Would use her again in a heartbeat!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Great Experience when I needed help Great experience across the board. Cusromer service was great to answer my questions.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 291