TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is really good 👍 please try them. They are very good and they will make sure that you get them done correctly.
Date published: 2023-06-28
Rated 4 out of 5 by from Overall, a good experience Some of the services are costly but like they say, if you want to earn more, spend more. Be careful to not use unnecessary services and double check that you are not missing out on multiple opportunities to record more. TurboTax has some challenges but it was more simple than I imaged
Date published: 2023-06-28
Rated 5 out of 5 by from 2023 tax return Millers, Henderson , Chelsea, Capr Fast and gets the job done correctly. Friendly online agents ready to help out.
Date published: 2023-06-28
Rated 5 out of 5 by from TurboTax is awesome This was a easy experience and was very helpful. I would recommend to anyone to use
Date published: 2023-06-28
Rated 2 out of 5 by from Needs work Could never get it to resolve a problem. If I removed info it was wrong when I put it back it was wrong. Auto populated wrong amount for aging from previous year. Had to print and mail, then IRS cashed the check but lost taxes. Been using Turbo Tax over 20 years. Time to try someone else next year.
Date published: 2023-06-28
Rated 5 out of 5 by from Glad I Came Back a while ago I decided to go through H&R Block since I had some difficult situations I was not comfortable with doing on my own. For the last 3 years, I used H&R Block due to being pressed for time and convenience. However, in the last 3 years, they have done something wrong with my taxes. So this year (Tax year 2022), despite still having some difficult situations, I decided to switch back to TurboTax. it was the best decision I made and reassured myself that I can get through my own taxes with the help of the TurboTax professionals on here. Thank you so much!!
Date published: 2023-06-28
Rated 5 out of 5 by from easy This was the first year Ive tried doing my own taxes. Always made me nervous, didnt think it was something I could myself.. but using Turbo Tax, they made me feel like a pro. I do suggest using a laptop, instead of cell phone-it can be done-but its a completely different experience.
Date published: 2023-06-27
Rated 4 out of 5 by from Price increased too much! I used Turbo Tax for many years, this is the good software, easy to use, but only thing is price going up too much!
Date published: 2023-06-27
Rated 5 out of 5 by from Great Help for Tax Preparation We have had health issues this year and have had a tough time getting all our costs in order. Turbo tax really helped us!
Date published: 2023-06-27
Rated 5 out of 5 by from Awesome easy to use, quick and fast. Will use again next year.
Date published: 2023-06-27
All TurboTax® Offerings Reviews - Page 277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is really good 👍 please try them. They are very good and they will make sure that you get them done correctly.
Date published: 2023-06-28
Rated 4 out of 5 by from Overall, a good experience Some of the services are costly but like they say, if you want to earn more, spend more. Be careful to not use unnecessary services and double check that you are not missing out on multiple opportunities to record more. TurboTax has some challenges but it was more simple than I imaged
Date published: 2023-06-28
Rated 5 out of 5 by from 2023 tax return Millers, Henderson , Chelsea, Capr Fast and gets the job done correctly. Friendly online agents ready to help out.
Date published: 2023-06-28
Rated 5 out of 5 by from TurboTax is awesome This was a easy experience and was very helpful. I would recommend to anyone to use
Date published: 2023-06-28
Rated 2 out of 5 by from Needs work Could never get it to resolve a problem. If I removed info it was wrong when I put it back it was wrong. Auto populated wrong amount for aging from previous year. Had to print and mail, then IRS cashed the check but lost taxes. Been using Turbo Tax over 20 years. Time to try someone else next year.
Date published: 2023-06-28
Rated 5 out of 5 by from Glad I Came Back a while ago I decided to go through H&R Block since I had some difficult situations I was not comfortable with doing on my own. For the last 3 years, I used H&R Block due to being pressed for time and convenience. However, in the last 3 years, they have done something wrong with my taxes. So this year (Tax year 2022), despite still having some difficult situations, I decided to switch back to TurboTax. it was the best decision I made and reassured myself that I can get through my own taxes with the help of the TurboTax professionals on here. Thank you so much!!
Date published: 2023-06-28
Rated 5 out of 5 by from easy This was the first year Ive tried doing my own taxes. Always made me nervous, didnt think it was something I could myself.. but using Turbo Tax, they made me feel like a pro. I do suggest using a laptop, instead of cell phone-it can be done-but its a completely different experience.
Date published: 2023-06-27
Rated 4 out of 5 by from Price increased too much! I used Turbo Tax for many years, this is the good software, easy to use, but only thing is price going up too much!
Date published: 2023-06-27
Rated 5 out of 5 by from Great Help for Tax Preparation We have had health issues this year and have had a tough time getting all our costs in order. Turbo tax really helped us!
Date published: 2023-06-27
Rated 5 out of 5 by from Awesome easy to use, quick and fast. Will use again next year.
Date published: 2023-06-27
All TurboTax® Offerings Reviews - Page 277