TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Most confusing and unfriendly Turbo Tax edition Most confusing and unfriendly Turbo Tax edition to date.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent year-after-year, no joke! I have been using Turbo Tax for nearly 10 years. It is amazing how user-friendly this program is with its clean interface. The fact that you can upload your various tax returns is a nice feature to reduce data-entry errors. I love how it offers information buttons along the way and I can ask the help feature anytime I have a question (which is often). I can't imagine doing it any other way, honestly. I think it is helpful that it does "reviews" to flag anything concerning or potentially incorrect. I feel confident having signed up for the MAX benefit, so in case I did make a mistake, Turbo Tax would liaise with the IRS on my behalf.
Date published: 2023-04-23
Rated 5 out of 5 by from Super easy Everything was pretty self explanatory and was easy!
Date published: 2023-04-23
Rated 4 out of 5 by from Turbo Tax True to their word, they stayed with me throughout the process.
Date published: 2023-04-23
Rated 5 out of 5 by from I love turbo tax They are amazing and so helpful I will continue to use turbo tax every year
Date published: 2023-04-23
Rated 1 out of 5 by from Impossible You make it impossible to find your old accounts Sorry I forget password and all your options were no help to log inn
Date published: 2023-04-23
Rated 5 out of 5 by from Awesome TurboTax Great it was fantastic! So easy to use! Will definitely use next year
Date published: 2023-04-23
Rated 5 out of 5 by from Very user friendly. I thank you Turbo Tax for making this a shorter stay this year. I was able to get the help I needed to finish.
Date published: 2023-04-23
Rated 5 out of 5 by from First time with rejections (Hopefully solved) First time doing taxes with TurboTax make it simple and vastly informative
Date published: 2023-04-23
Rated 5 out of 5 by from Turbo Tax is awesome!!! I have been with turbo tax for years. First I had someone doing it for me and when that unfortunatly came to an end I was able to pick up where they left off and the live interactions made it "Easy breezy Lemon Sqeezy!!"
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Most confusing and unfriendly Turbo Tax edition Most confusing and unfriendly Turbo Tax edition to date.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent year-after-year, no joke! I have been using Turbo Tax for nearly 10 years. It is amazing how user-friendly this program is with its clean interface. The fact that you can upload your various tax returns is a nice feature to reduce data-entry errors. I love how it offers information buttons along the way and I can ask the help feature anytime I have a question (which is often). I can't imagine doing it any other way, honestly. I think it is helpful that it does "reviews" to flag anything concerning or potentially incorrect. I feel confident having signed up for the MAX benefit, so in case I did make a mistake, Turbo Tax would liaise with the IRS on my behalf.
Date published: 2023-04-23
Rated 5 out of 5 by from Super easy Everything was pretty self explanatory and was easy!
Date published: 2023-04-23
Rated 4 out of 5 by from Turbo Tax True to their word, they stayed with me throughout the process.
Date published: 2023-04-23
Rated 5 out of 5 by from I love turbo tax They are amazing and so helpful I will continue to use turbo tax every year
Date published: 2023-04-23
Rated 1 out of 5 by from Impossible You make it impossible to find your old accounts Sorry I forget password and all your options were no help to log inn
Date published: 2023-04-23
Rated 5 out of 5 by from Awesome TurboTax Great it was fantastic! So easy to use! Will definitely use next year
Date published: 2023-04-23
Rated 5 out of 5 by from Very user friendly. I thank you Turbo Tax for making this a shorter stay this year. I was able to get the help I needed to finish.
Date published: 2023-04-23
Rated 5 out of 5 by from First time with rejections (Hopefully solved) First time doing taxes with TurboTax make it simple and vastly informative
Date published: 2023-04-23
Rated 5 out of 5 by from Turbo Tax is awesome!!! I have been with turbo tax for years. First I had someone doing it for me and when that unfortunatly came to an end I was able to pick up where they left off and the live interactions made it "Easy breezy Lemon Sqeezy!!"
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 277