TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Aspen242 from
A lot of upgrade offers
I had already paid $143 to do my taxes on turbotax and before I could complete and file, I ran into an issue. To bypass the issue I had to pay for an upgrade that was another $140. That is a lot of money to file taxes. Thankfully, the representative was able to get me a service code to bypass this! She was extremely helpful! Overall, besides the constant offer to upgrade services, Turbotax is extremely user-friendly!
Date published: 2023-04-21
Rated 5 out of 5 by
TDAMU from
Great help with tax
Turbo Tax made sure they messaged me about my rejected tax return and helped me refile.
Date published: 2023-04-21
Rated 5 out of 5 by
379annie from
Easy to use!
I was able to file my taxes myself and it was easy!
Date published: 2023-04-21
Rated 2 out of 5 by
akarpiej from
1099-G bug that prevented me from filing my return
1099-G form embedded/displayed digitally Turbo, required a fix, but could not be fixed, even with the help of Turbo professional support.
Date published: 2023-04-21
Rated 4 out of 5 by
Tinkerbell13 from
Turbo tax works!
Pretty simple easy to use! I think it's great they have options for help.
Date published: 2023-04-21
Rated 4 out of 5 by
drfeelgood357 from
good
a good review will recommend it to others this has been a great experience for me and will surely use this system next year
Date published: 2023-04-21
Rated 1 out of 5 by
Claw203 from
Unlinking Account
I was in no way able to unlink my Robinhood account from turbotax, even with a representative it wasn't possible. It caused me to get stuck on the premium package.
Date published: 2023-04-21
Rated 5 out of 5 by
Walter Graham from
Turbo tax Is awesome.
The Tax Agent helped me file my taxes for 2023.It was a lot easier than I expected to file GeorgiaTaxes
Date published: 2023-04-21
Rated 1 out of 5 by
SweatyOnions from
I hate turbotax
Where do I enter my IP PIN? It got rejected and I lost $500 for missing the due date and so it asked me to fix it. Again I went through and it did not request my pin so it submitted again and I have to wait for a rejection before trying one more time. This software is awful.
Date published: 2023-04-21
Rated 4 out of 5 by
BrutusTax2022 from
The software walked me through the refund filing
Unfortunately I tried to finish by the filing deadline, but didn't, because I couldn't find my printout of my 2021 tax return to enter our 2021 AGI. I finally found it and was able to finish the 2022 return.
All TurboTax® Offerings Reviews - Page 275
Date published: 2023-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Aspen242 from
A lot of upgrade offers
I had already paid $143 to do my taxes on turbotax and before I could complete and file, I ran into an issue. To bypass the issue I had to pay for an upgrade that was another $140. That is a lot of money to file taxes. Thankfully, the representative was able to get me a service code to bypass this! She was extremely helpful! Overall, besides the constant offer to upgrade services, Turbotax is extremely user-friendly!
Date published: 2023-04-21
Rated 5 out of 5 by
TDAMU from
Great help with tax
Turbo Tax made sure they messaged me about my rejected tax return and helped me refile.
Date published: 2023-04-21
Rated 5 out of 5 by
379annie from
Easy to use!
I was able to file my taxes myself and it was easy!
Date published: 2023-04-21
Rated 2 out of 5 by
akarpiej from
1099-G bug that prevented me from filing my return
1099-G form embedded/displayed digitally Turbo, required a fix, but could not be fixed, even with the help of Turbo professional support.
Date published: 2023-04-21
Rated 4 out of 5 by
Tinkerbell13 from
Turbo tax works!
Pretty simple easy to use! I think it's great they have options for help.
Date published: 2023-04-21
Rated 4 out of 5 by
drfeelgood357 from
good
a good review will recommend it to others this has been a great experience for me and will surely use this system next year
Date published: 2023-04-21
Rated 1 out of 5 by
Claw203 from
Unlinking Account
I was in no way able to unlink my Robinhood account from turbotax, even with a representative it wasn't possible. It caused me to get stuck on the premium package.
Date published: 2023-04-21
Rated 5 out of 5 by
Walter Graham from
Turbo tax Is awesome.
The Tax Agent helped me file my taxes for 2023.It was a lot easier than I expected to file GeorgiaTaxes
Date published: 2023-04-21
Rated 1 out of 5 by
SweatyOnions from
I hate turbotax
Where do I enter my IP PIN? It got rejected and I lost $500 for missing the due date and so it asked me to fix it. Again I went through and it did not request my pin so it submitted again and I have to wait for a rejection before trying one more time. This software is awful.
Date published: 2023-04-21
Rated 4 out of 5 by
BrutusTax2022 from
The software walked me through the refund filing
Unfortunately I tried to finish by the filing deadline, but didn't, because I couldn't find my printout of my 2021 tax return to enter our 2021 AGI. I finally found it and was able to finish the 2022 return.
All TurboTax® Offerings Reviews - Page 275
Date published: 2023-04-21