TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Keeps It Simple! I'm always nervous about doing my own taxes. This year I decided to try TurboTax and I cannot believe how user-friendly this program is. I will definitely be recommending this program with others.
Date published: 2023-04-22
Rated 1 out of 5 by from Expensive and my tax return got rejected Expensive and my tax return got rejected , Last year I didn't get my return until December. Terrible, would not recommend.
Date published: 2023-04-22
Rated 5 out of 5 by from Fast & Easy! Choice of services, helpful hints along the way, prompts to catch questions or errors, and live help for those tricky questions. This was the first time I have taken on the challenge and I'm still smiling!
Date published: 2023-04-22
Rated 5 out of 5 by from Great It was great and helpful with filing my taxes, will consider turbo next year.
Date published: 2023-04-22
Rated 1 out of 5 by from Last time I use Turbo Tax Case #1520709158. It has taken me four days to get a simple single male return done. It was rejected four times with help from thee differant "Tax Experts". I just had help fixing me return again. My returns should have been fairly simple. they were not.
Date published: 2023-04-22
Rated 3 out of 5 by from TurboTax is extremely complicated. very difficult, even with full service; lots of problems getting return filed
Date published: 2023-04-22
Rated 5 out of 5 by from Lawrence was amazing Our virtual time with Lawrence was amazing. He was extremely helpful and very knowledgeable. Doing taxes is not fun but Lawrence was very personable and made the experience a lot easier to handle. You definitely have a wonderful employee in him.
Date published: 2023-04-22
Rated 5 out of 5 by from Awesome Easy Peezy ..... like the product very much. Thank you.
Date published: 2023-04-22
Rated 1 out of 5 by from LAST TIME USER THE FEES ARE CRAZY, IM NO LONGER USING THIS PLATFORM
Date published: 2023-04-22
Rated 5 out of 5 by from I love it It rocks because I think everyone should use it 2023.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 269
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Keeps It Simple! I'm always nervous about doing my own taxes. This year I decided to try TurboTax and I cannot believe how user-friendly this program is. I will definitely be recommending this program with others.
Date published: 2023-04-22
Rated 1 out of 5 by from Expensive and my tax return got rejected Expensive and my tax return got rejected , Last year I didn't get my return until December. Terrible, would not recommend.
Date published: 2023-04-22
Rated 5 out of 5 by from Fast & Easy! Choice of services, helpful hints along the way, prompts to catch questions or errors, and live help for those tricky questions. This was the first time I have taken on the challenge and I'm still smiling!
Date published: 2023-04-22
Rated 5 out of 5 by from Great It was great and helpful with filing my taxes, will consider turbo next year.
Date published: 2023-04-22
Rated 1 out of 5 by from Last time I use Turbo Tax Case #1520709158. It has taken me four days to get a simple single male return done. It was rejected four times with help from thee differant "Tax Experts". I just had help fixing me return again. My returns should have been fairly simple. they were not.
Date published: 2023-04-22
Rated 3 out of 5 by from TurboTax is extremely complicated. very difficult, even with full service; lots of problems getting return filed
Date published: 2023-04-22
Rated 5 out of 5 by from Lawrence was amazing Our virtual time with Lawrence was amazing. He was extremely helpful and very knowledgeable. Doing taxes is not fun but Lawrence was very personable and made the experience a lot easier to handle. You definitely have a wonderful employee in him.
Date published: 2023-04-22
Rated 5 out of 5 by from Awesome Easy Peezy ..... like the product very much. Thank you.
Date published: 2023-04-22
Rated 1 out of 5 by from LAST TIME USER THE FEES ARE CRAZY, IM NO LONGER USING THIS PLATFORM
Date published: 2023-04-22
Rated 5 out of 5 by from I love it It rocks because I think everyone should use it 2023.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 269