TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not great this year I have used Turbo Tax to do my taxes for 15 years in a row. This is the first time that I have had a problem. I purchased the disc through Staples and it arrived quickly. My software on my BRAND NEW Windows laptop met all of the specifications on the CD case. I attempted to install Turbo Tax to my computer three separate times (uninstalling between each attempt) and each time the installation loaded the program onto my computer and through the initial updates. The program crashed each time as I got to the activation screen. Online solutions to my problem were of no help. I ended up pulling out an 8 year old laptop that also met the software requirements and was finally able to load the software and complete my taxes. This should not be a problem. This SHOULD NOT happen next year, because I guarantee that my then nine year old laptop won't be an option for tax prep.
Date published: 2021-02-26
Rated 5 out of 5 by from Great product easy to use. We have been using turbo tax when it was a few floppies to install the first year was 1995. Used every year since.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast and easy!!! I have utilized TurboTax for years. I always look forward to preparing my annual taxes with the assistance of TurboTax. It always finds every possible task break I can file.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and simple Using turbotax was super easy and simple and less time consuming. Great tool to use to file your taxes from the comfort of your home.
Date published: 2021-02-26
Rated 5 out of 5 by from Happy! Easy and simple. Anyone can do it. Just follow the directions!
Date published: 2021-02-26
Rated 4 out of 5 by from Good, but has some glitches Due to some glitches, a couple agents that I spoke with were not able to help me. No doubt these glitches will, and should be cleaned up.
Date published: 2021-02-26
Rated 5 out of 5 by from I'm Really The S@#T Now!! After talking live with a Tax Advisor, I really think I'm more knowledgeable right now
Date published: 2021-02-26
Rated 5 out of 5 by from excelente Muy bueno lo recomiendo 100%.Fácil de usar y buena herramienta excelente.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Turbo Tax Cant beat this product - no matter how complicated your taxes are - trust me if they can handle mine, they can handle yours!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Turbotax is a joy to use. I was able to complete my taxes in a timely manor.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not great this year I have used Turbo Tax to do my taxes for 15 years in a row. This is the first time that I have had a problem. I purchased the disc through Staples and it arrived quickly. My software on my BRAND NEW Windows laptop met all of the specifications on the CD case. I attempted to install Turbo Tax to my computer three separate times (uninstalling between each attempt) and each time the installation loaded the program onto my computer and through the initial updates. The program crashed each time as I got to the activation screen. Online solutions to my problem were of no help. I ended up pulling out an 8 year old laptop that also met the software requirements and was finally able to load the software and complete my taxes. This should not be a problem. This SHOULD NOT happen next year, because I guarantee that my then nine year old laptop won't be an option for tax prep.
Date published: 2021-02-26
Rated 5 out of 5 by from Great product easy to use. We have been using turbo tax when it was a few floppies to install the first year was 1995. Used every year since.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast and easy!!! I have utilized TurboTax for years. I always look forward to preparing my annual taxes with the assistance of TurboTax. It always finds every possible task break I can file.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and simple Using turbotax was super easy and simple and less time consuming. Great tool to use to file your taxes from the comfort of your home.
Date published: 2021-02-26
Rated 5 out of 5 by from Happy! Easy and simple. Anyone can do it. Just follow the directions!
Date published: 2021-02-26
Rated 4 out of 5 by from Good, but has some glitches Due to some glitches, a couple agents that I spoke with were not able to help me. No doubt these glitches will, and should be cleaned up.
Date published: 2021-02-26
Rated 5 out of 5 by from I'm Really The S@#T Now!! After talking live with a Tax Advisor, I really think I'm more knowledgeable right now
Date published: 2021-02-26
Rated 5 out of 5 by from excelente Muy bueno lo recomiendo 100%.Fácil de usar y buena herramienta excelente.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Turbo Tax Cant beat this product - no matter how complicated your taxes are - trust me if they can handle mine, they can handle yours!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Turbotax is a joy to use. I was able to complete my taxes in a timely manor.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 260