TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from it was easy it was easy and didnt take any time at all overall pleased
Date published: 2021-03-03
Rated 4 out of 5 by from use it every year cost went up is my only complaint. otherwise im completely satisfied
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy!! Was so easy to do! All I had to do was plug in some numbers
Date published: 2021-03-03
Rated 4 out of 5 by from simple to use pretty simple to figure out and fast. easy to follow prompts.
Date published: 2021-03-03
Rated 4 out of 5 by from good it is easy to use and helpful. used it for many years in a row.
Date published: 2021-03-03
Rated 5 out of 5 by from User friendly I have no idea how taxes really work and turbotax makes it so user friendly
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome and Simple It was very simple and easy to process. Turbo Tax is the way to go!
Date published: 2021-03-03
Rated 4 out of 5 by from Not totally easy to understand It is a good way to get your taxes done. There are certain things changed from last year thatm made it a little difficult to understand.
Date published: 2021-03-03
Rated 5 out of 5 by from not very difficult to use had some difficulty with on line help. specifically with questions asked
Date published: 2021-03-03
Rated 3 out of 5 by from Turbo Tax is Adequate I have been with TurboTax for almost a decade now and each year I feel like I get less but it costs me more. Prices keep going up and I'm a veteran that goes through USAA and am supposed to get a discount of $20, but Turbo Tax only entered in a $15 discount. It is only $5 and not worth my time to track it down, but if I cannot depend on them to get the discount right, how can I expect to get good representation or even my taxes done correctly. I think I might try to go to HR Block next year. Disappointing.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 259
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from it was easy it was easy and didnt take any time at all overall pleased
Date published: 2021-03-03
Rated 4 out of 5 by from use it every year cost went up is my only complaint. otherwise im completely satisfied
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy!! Was so easy to do! All I had to do was plug in some numbers
Date published: 2021-03-03
Rated 4 out of 5 by from simple to use pretty simple to figure out and fast. easy to follow prompts.
Date published: 2021-03-03
Rated 4 out of 5 by from good it is easy to use and helpful. used it for many years in a row.
Date published: 2021-03-03
Rated 5 out of 5 by from User friendly I have no idea how taxes really work and turbotax makes it so user friendly
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome and Simple It was very simple and easy to process. Turbo Tax is the way to go!
Date published: 2021-03-03
Rated 4 out of 5 by from Not totally easy to understand It is a good way to get your taxes done. There are certain things changed from last year thatm made it a little difficult to understand.
Date published: 2021-03-03
Rated 5 out of 5 by from not very difficult to use had some difficulty with on line help. specifically with questions asked
Date published: 2021-03-03
Rated 3 out of 5 by from Turbo Tax is Adequate I have been with TurboTax for almost a decade now and each year I feel like I get less but it costs me more. Prices keep going up and I'm a veteran that goes through USAA and am supposed to get a discount of $20, but Turbo Tax only entered in a $15 discount. It is only $5 and not worth my time to track it down, but if I cannot depend on them to get the discount right, how can I expect to get good representation or even my taxes done correctly. I think I might try to go to HR Block next year. Disappointing.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 259