TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax makes filing taxes less stressful! Turbo tax makes filing taxes less stressful! When I was not able to find something then the search function helped greatly!
Date published: 2023-07-31
Rated 1 out of 5 by from Duplicate 1098 There is no real system check when initially filing
Date published: 2023-07-31
Rated 5 out of 5 by from so easy to follow I just e filed for the 1st time on my own using this service. My taxes involve w2s, 1099 forms, and breaking down expenses for my business and TurboTax helped make everything go smoothly. 10/10. would recommend.
Date published: 2023-07-31
Rated 5 out of 5 by from Fast, simple, and easy I am happy. I got it done in under 2 hours. The process is very easy. So relieved.
Date published: 2023-07-31
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so thorough. I never expected to enjoy doing my taxes but I did because they EXPLAIN EVERYING THOROUGHLY!
Date published: 2023-07-31
Rated 3 out of 5 by from Had to pay again to re-file? Process is smooth and easy to complete. Off on a number and file was rejected, rightfully so, but didn't realize I'd have to pay again to re-file. Lesson learned.
Date published: 2023-07-31
Rated 5 out of 5 by from great to work with It is the best. Like to work with it. Does all I needed
Date published: 2023-07-31
Rated 4 out of 5 by from Great Job Turbo Tax did a great job - easy to complete. Fast
Date published: 2023-07-31
Rated 2 out of 5 by from It's Okay It's just okay. I will probably start using another service. Some things are slightly confusing and just annoying to use. I find it annoying and difficult to go back after I selected the wrong option - selecting the back button sometimes brings you to another page than the previous one.
Date published: 2023-07-31
Rated 2 out of 5 by from Too expensive. This will be my last year to use turbo tax. I could have gone to a local CPA who does them for $125, and has a very good reputation.
Date published: 2023-07-30
All TurboTax® Offerings Reviews - Page 215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax makes filing taxes less stressful! Turbo tax makes filing taxes less stressful! When I was not able to find something then the search function helped greatly!
Date published: 2023-07-31
Rated 1 out of 5 by from Duplicate 1098 There is no real system check when initially filing
Date published: 2023-07-31
Rated 5 out of 5 by from so easy to follow I just e filed for the 1st time on my own using this service. My taxes involve w2s, 1099 forms, and breaking down expenses for my business and TurboTax helped make everything go smoothly. 10/10. would recommend.
Date published: 2023-07-31
Rated 5 out of 5 by from Fast, simple, and easy I am happy. I got it done in under 2 hours. The process is very easy. So relieved.
Date published: 2023-07-31
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so thorough. I never expected to enjoy doing my taxes but I did because they EXPLAIN EVERYING THOROUGHLY!
Date published: 2023-07-31
Rated 3 out of 5 by from Had to pay again to re-file? Process is smooth and easy to complete. Off on a number and file was rejected, rightfully so, but didn't realize I'd have to pay again to re-file. Lesson learned.
Date published: 2023-07-31
Rated 5 out of 5 by from great to work with It is the best. Like to work with it. Does all I needed
Date published: 2023-07-31
Rated 4 out of 5 by from Great Job Turbo Tax did a great job - easy to complete. Fast
Date published: 2023-07-31
Rated 2 out of 5 by from It's Okay It's just okay. I will probably start using another service. Some things are slightly confusing and just annoying to use. I find it annoying and difficult to go back after I selected the wrong option - selecting the back button sometimes brings you to another page than the previous one.
Date published: 2023-07-31
Rated 2 out of 5 by from Too expensive. This will be my last year to use turbo tax. I could have gone to a local CPA who does them for $125, and has a very good reputation.
Date published: 2023-07-30
All TurboTax® Offerings Reviews - Page 215