TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Easy to use Do it yourself. Easy to use. Confident in the double check for tax breaks
Date published: 2023-04-29
Rated 5 out of 5 by from TurboTax is fantastic! TurboTax made filing my taxes for the first time very simple and straightforward. This website is a lifesaver!
Date published: 2023-04-29
Rated 5 out of 5 by from TurboTax Rocks Easy to file taxes! Did not have any problems, simple to follow
Date published: 2023-04-29
Rated 5 out of 5 by from TURBO TAX SPEEDY!! EASY AND FAST, THE AUTOMATED GUIDE OPTION ALSO WAS HELPFUL
Date published: 2023-04-29
Rated 1 out of 5 by from Rejected twice and never received an email!!! IRS rejected twice and I never received an email from Turbo Tax! I will not be using Turbo Tax again!!!! Way overpriced!!!!
Date published: 2023-04-29
Rated 5 out of 5 by from Awesome software I’ve being using this software since 2015 and have no plans on changing any time soon.
Date published: 2023-04-29
Rated 5 out of 5 by from Fantastic - would definitely recommend Great - gives you all the options that you need and offers assistance and great tips along the way.
Date published: 2023-04-29
Rated 3 out of 5 by from Syncing Problems I used TurboTax Deluxe online for about ten years, but purchased TurboTax Deluxe software through Amazon this year. I was surprised that the two apparently different programs couldn't communicate. I was never able to get the software to link up with the online program I previously used, so all of the prior information (addresses, account numbers, etc.) had to be typed back in, and the program wasn't able to remind me of deductions and income sources from prior years. If I went on TurboTax online, all the information was there, and I was free to pay twice. But the software I purchased for 2022 simply could not sync up with the online program.
Date published: 2023-04-29
Rated 4 out of 5 by from Intuit security made filing very difficult. I orinally filed with a cheaper IRS Free service which never filed my taxes on time. I went back too TurboTax (although being late) and Intuit made it very difficult to file (3 days later) because of their security regulations.
Date published: 2023-04-29
Rated 4 out of 5 by from Turbo tax is great but some editing issues I was overall very satisfied with Turbo Tax. My accountant reviewed basic information and confirmed totals. One frustrating glitch occured when doing review - somehow I accidently clicked on Maine (ME) instead of Virginia (VA) and the system would not let me file on the evening of the deadline. The only way I could file was to pick a random zip code in Maine and enter - then the return filed just fine.
Date published: 2023-04-29
All TurboTax® Offerings Reviews - Page 200
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Do it yourself. Easy to use. Confident in the double check for tax breaks
Date published: 2023-04-29
Rated 5 out of 5 by from TurboTax is fantastic! TurboTax made filing my taxes for the first time very simple and straightforward. This website is a lifesaver!
Date published: 2023-04-29
Rated 5 out of 5 by from TurboTax Rocks Easy to file taxes! Did not have any problems, simple to follow
Date published: 2023-04-29
Rated 5 out of 5 by from TURBO TAX SPEEDY!! EASY AND FAST, THE AUTOMATED GUIDE OPTION ALSO WAS HELPFUL
Date published: 2023-04-29
Rated 1 out of 5 by from Rejected twice and never received an email!!! IRS rejected twice and I never received an email from Turbo Tax! I will not be using Turbo Tax again!!!! Way overpriced!!!!
Date published: 2023-04-29
Rated 5 out of 5 by from Awesome software I’ve being using this software since 2015 and have no plans on changing any time soon.
Date published: 2023-04-29
Rated 5 out of 5 by from Fantastic - would definitely recommend Great - gives you all the options that you need and offers assistance and great tips along the way.
Date published: 2023-04-29
Rated 3 out of 5 by from Syncing Problems I used TurboTax Deluxe online for about ten years, but purchased TurboTax Deluxe software through Amazon this year. I was surprised that the two apparently different programs couldn't communicate. I was never able to get the software to link up with the online program I previously used, so all of the prior information (addresses, account numbers, etc.) had to be typed back in, and the program wasn't able to remind me of deductions and income sources from prior years. If I went on TurboTax online, all the information was there, and I was free to pay twice. But the software I purchased for 2022 simply could not sync up with the online program.
Date published: 2023-04-29
Rated 4 out of 5 by from Intuit security made filing very difficult. I orinally filed with a cheaper IRS Free service which never filed my taxes on time. I went back too TurboTax (although being late) and Intuit made it very difficult to file (3 days later) because of their security regulations.
Date published: 2023-04-29
Rated 4 out of 5 by from Turbo tax is great but some editing issues I was overall very satisfied with Turbo Tax. My accountant reviewed basic information and confirmed totals. One frustrating glitch occured when doing review - somehow I accidently clicked on Maine (ME) instead of Virginia (VA) and the system would not let me file on the evening of the deadline. The only way I could file was to pick a random zip code in Maine and enter - then the return filed just fine.
Date published: 2023-04-29
All TurboTax® Offerings Reviews - Page 200