TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from LOTS OF PROBLEMS WITH THIS VERSION KEEPS TELLING ME TO UPDATE BUT WON'T LET ME UPDATE. OTHER PROBLEMS TOO.
Date published: 2023-04-16
Rated 5 out of 5 by from TTAX is easy easy to use walked me right thru every step easy to read instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Easy to use for first time filers. Did it for my grandson.
Date published: 2023-04-16
Rated 3 out of 5 by from Its NOT FREE It's easy to follow but if you accidentally stray from easy file JUST TO SEE IF ANY DEDUCTION APPLY TO YOU, YOU WILL INCUR A FEE! It would have been cheaper for me to use my friend like last year and just paid him the $100. So when you realize that its now going to cost you OVER $160.00 to file you can't go back AND YOU ARE SUCKERED INTO PAYING FOR WHAT STARTED AS A FREE SERVICE! BEWARE
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent - super quick Finished my taxes in under an hour, love TurboTax - woohoo!!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is so easy! I was finished with my itemized return in less than 2 hours.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is very easy to use. I have no issues with using it and I feel confident that if I needed the help of one of the experts, they would provide excellent service.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is way better than the others! We have used H & R Block for years and decided to use Turbo Tax for the first time and are not disappointed. The online help was awesome and fast! I will be using Turbo Tax for the future.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is expensive but worth every penny I tried to use other tax software (not to be named) for the last 2 years but their software did not provide support for backdoor roth as well as basis adjustments for individual trades for 1099-B. Turbotax made this process very easy with great step by step documentation. The $178 price was more than worth it with the extra deductions that the software found along with the errors it identified and corrected.
Date published: 2023-04-16
Rated 3 out of 5 by from TT is getting too expensive - Next Year, Other Opt TT is easy enough, but it's cost is getting out of hand. Next year I'll file with another service since the application wouldn't honor the discount promised via USAA affliliation.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from LOTS OF PROBLEMS WITH THIS VERSION KEEPS TELLING ME TO UPDATE BUT WON'T LET ME UPDATE. OTHER PROBLEMS TOO.
Date published: 2023-04-16
Rated 5 out of 5 by from TTAX is easy easy to use walked me right thru every step easy to read instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Easy to use for first time filers. Did it for my grandson.
Date published: 2023-04-16
Rated 3 out of 5 by from Its NOT FREE It's easy to follow but if you accidentally stray from easy file JUST TO SEE IF ANY DEDUCTION APPLY TO YOU, YOU WILL INCUR A FEE! It would have been cheaper for me to use my friend like last year and just paid him the $100. So when you realize that its now going to cost you OVER $160.00 to file you can't go back AND YOU ARE SUCKERED INTO PAYING FOR WHAT STARTED AS A FREE SERVICE! BEWARE
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent - super quick Finished my taxes in under an hour, love TurboTax - woohoo!!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is so easy! I was finished with my itemized return in less than 2 hours.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is very easy to use. I have no issues with using it and I feel confident that if I needed the help of one of the experts, they would provide excellent service.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is way better than the others! We have used H & R Block for years and decided to use Turbo Tax for the first time and are not disappointed. The online help was awesome and fast! I will be using Turbo Tax for the future.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is expensive but worth every penny I tried to use other tax software (not to be named) for the last 2 years but their software did not provide support for backdoor roth as well as basis adjustments for individual trades for 1099-B. Turbotax made this process very easy with great step by step documentation. The $178 price was more than worth it with the extra deductions that the software found along with the errors it identified and corrected.
Date published: 2023-04-16
Rated 3 out of 5 by from TT is getting too expensive - Next Year, Other Opt TT is easy enough, but it's cost is getting out of hand. Next year I'll file with another service since the application wouldn't honor the discount promised via USAA affliliation.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1906