TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Lacking Support I am not sure I will use again next year. I had a problem I could not find the answer unless I would pay what I would pay a CPA for in the first place. Online help did not provide the answer. No Live chat support. Set password on my phone then had to set it again on the website.
Date published: 2023-04-16
Rated 3 out of 5 by from 2022 Review Overall very intuitive and support software, but fees are getting too expensive. I have been using TurboTax for as long as I have been filing taxes , there is no loyalty discount or any kind of discount.
Date published: 2023-04-16
Rated 5 out of 5 by from Great software and easy to use I like the accuracy and ease of use. I have used this software for the last 10 years and it is useful
Date published: 2023-04-16
Rated 4 out of 5 by from A shift from forms view Access to the forms is now a bit hidden but found with a well worded question in the search
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo rocks Nice & easy $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use but a bit expensive I have been using turbo tax for years. Highly recommend.
Date published: 2023-04-16
Rated 5 out of 5 by from Been using turbo Tax for several years! I have always had an excellent experience using Turbo Tax. Very easy to understand, and use!
Date published: 2023-04-16
Rated 3 out of 5 by from 2023 Tax filling Descent experience. But too pricy. And hated the ad's throughout the process. Due to high price, will be looking for cheaper alternative for 2023
Date published: 2023-04-16
Rated 5 out of 5 by from Greatest tax software Have used this tax software for more than ten years. Best thing ever.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is a must! I have always used to Turbo Tax to file my taxes and have always been confident that my taxes will be filed correctly with all the tax breaks that I qualify for each year. It is simple and quick!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1900
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lacking Support I am not sure I will use again next year. I had a problem I could not find the answer unless I would pay what I would pay a CPA for in the first place. Online help did not provide the answer. No Live chat support. Set password on my phone then had to set it again on the website.
Date published: 2023-04-16
Rated 3 out of 5 by from 2022 Review Overall very intuitive and support software, but fees are getting too expensive. I have been using TurboTax for as long as I have been filing taxes , there is no loyalty discount or any kind of discount.
Date published: 2023-04-16
Rated 5 out of 5 by from Great software and easy to use I like the accuracy and ease of use. I have used this software for the last 10 years and it is useful
Date published: 2023-04-16
Rated 4 out of 5 by from A shift from forms view Access to the forms is now a bit hidden but found with a well worded question in the search
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo rocks Nice & easy $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use but a bit expensive I have been using turbo tax for years. Highly recommend.
Date published: 2023-04-16
Rated 5 out of 5 by from Been using turbo Tax for several years! I have always had an excellent experience using Turbo Tax. Very easy to understand, and use!
Date published: 2023-04-16
Rated 3 out of 5 by from 2023 Tax filling Descent experience. But too pricy. And hated the ad's throughout the process. Due to high price, will be looking for cheaper alternative for 2023
Date published: 2023-04-16
Rated 5 out of 5 by from Greatest tax software Have used this tax software for more than ten years. Best thing ever.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is a must! I have always used to Turbo Tax to file my taxes and have always been confident that my taxes will be filed correctly with all the tax breaks that I qualify for each year. It is simple and quick!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1900