TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Good Job, TurboTax Step by step instructions are very thorough. Gives you confidence when filing your tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from so easy I have used this for 8 years. I would recommend it to anyone brave enough to complete their own taxes.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is less than awesome! It's asking me for the agi that is clearly marked on my previous year and is rejecting it the next year asking for the previous year that was accepted. I tried to get a live person and unsuccessful and what I thought was even more entertaining was that I have a $20,000 rollover for next year for solar and it's giving me an estimate of maybe $700 for next years return, good job, I can't wait to figure this crap out. I can't possibly give more than one star for this service. Thanks, have a nice day.
Date published: 2023-04-17
Rated 5 out of 5 by from I have been using TurboTax for many years. Always good helpful service. Especially the turbo max.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax makes doing taxes so much easier! When I stopped doing taxes by hand and reading IRS instructions, taxes became so much easier and faster to do. Plus by going through step-by-step, it reminds of things I may not have remembered or thought about.
Date published: 2023-04-17
Rated 4 out of 5 by from Quick and Pain free Very quick and easy for those filing just a simple return...will use again
Date published: 2023-04-17
Rated 4 out of 5 by from THOUGHTS I DO LIKE USING TURBO TAX, HOWEVER, IT SHOULD BE PRICED DIFFERENTLY FOR THOSE WHO DO NOT HAVE AS MUCH TO FILE. IT'S A BIT PRICEY...MAYBE BASE IT ON INCOME.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use! We have always enjoyed using Turbo Tax for our taxes. They make it really easy to use and finalize!
Date published: 2023-04-17
Rated 4 out of 5 by from Very easy to use Every year I use it, and it is always straightforward and easy to go through the entire filing process.
Date published: 2023-04-17
Rated 5 out of 5 by from Easier Than I Thought This was the first time filing a return as married and with all our stuff it was easier than I thought it was going to be
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Job, TurboTax Step by step instructions are very thorough. Gives you confidence when filing your tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from so easy I have used this for 8 years. I would recommend it to anyone brave enough to complete their own taxes.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is less than awesome! It's asking me for the agi that is clearly marked on my previous year and is rejecting it the next year asking for the previous year that was accepted. I tried to get a live person and unsuccessful and what I thought was even more entertaining was that I have a $20,000 rollover for next year for solar and it's giving me an estimate of maybe $700 for next years return, good job, I can't wait to figure this crap out. I can't possibly give more than one star for this service. Thanks, have a nice day.
Date published: 2023-04-17
Rated 5 out of 5 by from I have been using TurboTax for many years. Always good helpful service. Especially the turbo max.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax makes doing taxes so much easier! When I stopped doing taxes by hand and reading IRS instructions, taxes became so much easier and faster to do. Plus by going through step-by-step, it reminds of things I may not have remembered or thought about.
Date published: 2023-04-17
Rated 4 out of 5 by from Quick and Pain free Very quick and easy for those filing just a simple return...will use again
Date published: 2023-04-17
Rated 4 out of 5 by from THOUGHTS I DO LIKE USING TURBO TAX, HOWEVER, IT SHOULD BE PRICED DIFFERENTLY FOR THOSE WHO DO NOT HAVE AS MUCH TO FILE. IT'S A BIT PRICEY...MAYBE BASE IT ON INCOME.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use! We have always enjoyed using Turbo Tax for our taxes. They make it really easy to use and finalize!
Date published: 2023-04-17
Rated 4 out of 5 by from Very easy to use Every year I use it, and it is always straightforward and easy to go through the entire filing process.
Date published: 2023-04-17
Rated 5 out of 5 by from Easier Than I Thought This was the first time filing a return as married and with all our stuff it was easier than I thought it was going to be
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1886