TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is easy to use and free. As a college student, I have been using TurboTax for two years. It is easy to use and free for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! I never thought I could do my own taxes until Turbo Tax. Easy to use, the information is current and up to date, and I can always stop and review my work without having to start all over again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is convenient and I've used it for years I like that the previous year's info is dropped into this year's forms, and then the questions are based on that. No searching and re-entering data.
Date published: 2023-04-17
Rated 3 out of 5 by from Not helpful this year Unhappy this year. I had questions about items in check and the help sent me to website which offered no answers. What am I paying exta for help if it is not available. Had to read through the forms in Federal site. Will reevaluate next year.
Date published: 2023-04-17
Rated 5 out of 5 by from fast and easy I like that they keep me in their record, I can easily get signed in and start my taxes the next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has been the best way for me to file my taxes for over a decade now.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes anyone a Pro! I have been using Turbo Tax for many years now. I own a property in another state and the program goes through each and every aspect of a rental property. I especially like the option to transfer forms from investment firms, employers, etc. It makes making a mistake almost unlikely.
Date published: 2023-04-17
Rated 4 out of 5 by from Been using Turbotax for 25 Years - Love it Good Experience. Plan to use Turbotax again in the future
Date published: 2023-04-17
Rated 1 out of 5 by from Why do I use this application? Every year I hate this app. I don't like the online help that rarely answers the questions and when it does the app does not even agree with itself. "Click on the link to jump" there is no link. I am also paying way too much for something so basic. I am always struggling to import from E-trade. Hopefully, I remember my own review so I use something different next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Turbo tax Turbo Tax was quick and easy this year since they can export everything from my employer
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1872
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy to use and free. As a college student, I have been using TurboTax for two years. It is easy to use and free for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! I never thought I could do my own taxes until Turbo Tax. Easy to use, the information is current and up to date, and I can always stop and review my work without having to start all over again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is convenient and I've used it for years I like that the previous year's info is dropped into this year's forms, and then the questions are based on that. No searching and re-entering data.
Date published: 2023-04-17
Rated 3 out of 5 by from Not helpful this year Unhappy this year. I had questions about items in check and the help sent me to website which offered no answers. What am I paying exta for help if it is not available. Had to read through the forms in Federal site. Will reevaluate next year.
Date published: 2023-04-17
Rated 5 out of 5 by from fast and easy I like that they keep me in their record, I can easily get signed in and start my taxes the next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has been the best way for me to file my taxes for over a decade now.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes anyone a Pro! I have been using Turbo Tax for many years now. I own a property in another state and the program goes through each and every aspect of a rental property. I especially like the option to transfer forms from investment firms, employers, etc. It makes making a mistake almost unlikely.
Date published: 2023-04-17
Rated 4 out of 5 by from Been using Turbotax for 25 Years - Love it Good Experience. Plan to use Turbotax again in the future
Date published: 2023-04-17
Rated 1 out of 5 by from Why do I use this application? Every year I hate this app. I don't like the online help that rarely answers the questions and when it does the app does not even agree with itself. "Click on the link to jump" there is no link. I am also paying way too much for something so basic. I am always struggling to import from E-trade. Hopefully, I remember my own review so I use something different next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Turbo tax Turbo Tax was quick and easy this year since they can export everything from my employer
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1872