TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is awesome Very easy to use and intuitive. I'm impressed which isn't easy to do!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is good. They were very good. It was good. Good, good, good.
Date published: 2023-04-17
Rated 5 out of 5 by from Great! TurboTax is very easy to use. Save us a lot of time! Awesome! Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Best I have used user friendly, , feel confident in the results, glad I switched from another provider.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was not as awesome this year We ended up talking with 2 live agents who were absolutely awesome!! Thank you for having amazing online support technicians! I would like to suggest making a change to the instructions when downloading the CD to a laptop that says "please remove CD before beginning your returns". I had issues because I never removed the CD before beginning the entries. It kept adding liability when it should have been subtracting. I had to call and be told that if I leave the CD in my CD drive that the input can get messed up. It also would not allow me to type in required fields with the CD in the CD drive. Again, thank you for having amazing people in place on the help lines and on a weekend too!
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Deluxe Great software. Easy to complete. Will use again next year.
Date published: 2023-04-17
Rated 2 out of 5 by from A couple of serious flaws Preparing a tax retuen with multiple trades, the software dod not save all of the numbers that were input. Last year, I was able to create 1040-es estimated payment coupons. Trying multipe times and can not do it this year. Very, very frustrating,. Seriously considering using another product next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience I have used TurboTax for many years, It used to come on a CD but now the online version is so much more convenient. I ran a small C-corp business with my wife for 30 years, but I'm now retired with a side job. TurboTax asks the relevant questions and filing is a breeze.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent It was just Amazing! I love it! Excellent! Wonderful!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax has great interfaqce and super easy to use
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and intuitive. I'm impressed which isn't easy to do!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is good. They were very good. It was good. Good, good, good.
Date published: 2023-04-17
Rated 5 out of 5 by from Great! TurboTax is very easy to use. Save us a lot of time! Awesome! Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Best I have used user friendly, , feel confident in the results, glad I switched from another provider.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was not as awesome this year We ended up talking with 2 live agents who were absolutely awesome!! Thank you for having amazing online support technicians! I would like to suggest making a change to the instructions when downloading the CD to a laptop that says "please remove CD before beginning your returns". I had issues because I never removed the CD before beginning the entries. It kept adding liability when it should have been subtracting. I had to call and be told that if I leave the CD in my CD drive that the input can get messed up. It also would not allow me to type in required fields with the CD in the CD drive. Again, thank you for having amazing people in place on the help lines and on a weekend too!
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Deluxe Great software. Easy to complete. Will use again next year.
Date published: 2023-04-17
Rated 2 out of 5 by from A couple of serious flaws Preparing a tax retuen with multiple trades, the software dod not save all of the numbers that were input. Last year, I was able to create 1040-es estimated payment coupons. Trying multipe times and can not do it this year. Very, very frustrating,. Seriously considering using another product next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience I have used TurboTax for many years, It used to come on a CD but now the online version is so much more convenient. I ran a small C-corp business with my wife for 30 years, but I'm now retired with a side job. TurboTax asks the relevant questions and filing is a breeze.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent It was just Amazing! I love it! Excellent! Wonderful!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax has great interfaqce and super easy to use
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1849