TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from used Turbotax for years the process is straight forward but one small issue is the state section. Since we live in a state where there is no tax, the process is terrible to get to finish.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Have used them for 7 years and they are very helpful when I have questions and need help with explaining things.
Date published: 2023-04-17
Rated 1 out of 5 by from Force switch to Premium I wont be using TurboTax next year. The last minute mandatory switch to Premium after I finished my entire return feels like they just wanted some excuse to charge more fees
Date published: 2023-04-17
Rated 5 out of 5 by from Love turbo tax Easy to navagate do it every year and will always return
Date published: 2023-04-17
Rated 1 out of 5 by from fees after fees after fees Nonstop addition of fees in the middle of the process
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool for filing taxes. Terrance was great. He knew exactly how to walk me through the steps needed to fix my issue. What a time saver!
Date published: 2023-04-17
Rated 4 out of 5 by from Live accountants are incredibly helpful The live accountants at TurboTax are so helpful. I don't know if I could've filed without them.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax was efficient TurboTax was efficient and easy to use, especially ahead of the tax deadline.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tax tool Have been using Turbo Tax for the last 15 years. Always simple and accurate tax preparation and filing
Date published: 2023-04-17
Rated 5 out of 5 by from Don't use H&R Block! Super easy and not broken like H&R Block that won't recognize taxes withheld...
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1826
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from used Turbotax for years the process is straight forward but one small issue is the state section. Since we live in a state where there is no tax, the process is terrible to get to finish.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Have used them for 7 years and they are very helpful when I have questions and need help with explaining things.
Date published: 2023-04-17
Rated 1 out of 5 by from Force switch to Premium I wont be using TurboTax next year. The last minute mandatory switch to Premium after I finished my entire return feels like they just wanted some excuse to charge more fees
Date published: 2023-04-17
Rated 5 out of 5 by from Love turbo tax Easy to navagate do it every year and will always return
Date published: 2023-04-17
Rated 1 out of 5 by from fees after fees after fees Nonstop addition of fees in the middle of the process
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool for filing taxes. Terrance was great. He knew exactly how to walk me through the steps needed to fix my issue. What a time saver!
Date published: 2023-04-17
Rated 4 out of 5 by from Live accountants are incredibly helpful The live accountants at TurboTax are so helpful. I don't know if I could've filed without them.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax was efficient TurboTax was efficient and easy to use, especially ahead of the tax deadline.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tax tool Have been using Turbo Tax for the last 15 years. Always simple and accurate tax preparation and filing
Date published: 2023-04-17
Rated 5 out of 5 by from Don't use H&R Block! Super easy and not broken like H&R Block that won't recognize taxes withheld...
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1826