TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from New turbo tax is not as user friendly It has gotten more confusing if you add simple business. Also, it used to be free for a simple return, now it is 130.00 to file a simple return. Great, another thing that costs more than what it is worth. I can go to an accountant for the same money you are charging for a confusing service.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is very easy and way cheaper than pros Super easy. Convenient. Easy access to tax knowledge. We received a large inheritance and I didn’t want some tax pro to take advantage. Turbo tax helped a lot. And found me a lot of deductions to not break my bank.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Last Minute Savior! Needed taxes done fast, thanks Turbo Tax! Turbo Tax is so easy and user friendly, anyone can do it!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and straightforward I've used TurboTax for several years now, even in complicated situations and find it easy to follow and understand.
Date published: 2023-04-17
Rated 1 out of 5 by from Too much trouble This was a great product at one time. It is so cumbersome that it is painful use. Will find a different application next year
Date published: 2023-04-17
Rated 4 out of 5 by from good it was good.......................................
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Return Easy, short, quick. Self-explanatory. Helpful and quick.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes my taxes much easier Amazing having all my info automatically saved and filled in every year makes my life so much easier.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome.! I have been using TurboTax for many years and I can navigate through each section on my own. TurboTax will walk you through if you have forgotten something.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to file, but sneaky upcharges I am frustrated that I was charged for TurboTax Live Assisted Premier. I have simple taxes and don't have questions for "Live Assist". The website is always looking to upcharge it seems. When asked how to select a different, less expensive option, I was told I needed to clear the form and restart EVERYTHING. Frustrating. We will likely use another option next year after many years with Turbotax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from New turbo tax is not as user friendly It has gotten more confusing if you add simple business. Also, it used to be free for a simple return, now it is 130.00 to file a simple return. Great, another thing that costs more than what it is worth. I can go to an accountant for the same money you are charging for a confusing service.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is very easy and way cheaper than pros Super easy. Convenient. Easy access to tax knowledge. We received a large inheritance and I didn’t want some tax pro to take advantage. Turbo tax helped a lot. And found me a lot of deductions to not break my bank.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Last Minute Savior! Needed taxes done fast, thanks Turbo Tax! Turbo Tax is so easy and user friendly, anyone can do it!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and straightforward I've used TurboTax for several years now, even in complicated situations and find it easy to follow and understand.
Date published: 2023-04-17
Rated 1 out of 5 by from Too much trouble This was a great product at one time. It is so cumbersome that it is painful use. Will find a different application next year
Date published: 2023-04-17
Rated 4 out of 5 by from good it was good.......................................
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Return Easy, short, quick. Self-explanatory. Helpful and quick.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes my taxes much easier Amazing having all my info automatically saved and filled in every year makes my life so much easier.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome.! I have been using TurboTax for many years and I can navigate through each section on my own. TurboTax will walk you through if you have forgotten something.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to file, but sneaky upcharges I am frustrated that I was charged for TurboTax Live Assisted Premier. I have simple taxes and don't have questions for "Live Assist". The website is always looking to upcharge it seems. When asked how to select a different, less expensive option, I was told I needed to clear the form and restart EVERYTHING. Frustrating. We will likely use another option next year after many years with Turbotax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1809