TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
moestring from
TurboTax makes it easy to complete taxes
We have used them to file taxes a few years now and we are so pleased with the ease of it all and would not know what to do without Turbotax!
Date published: 2023-04-17
Rated 4 out of 5 by
here and there from
Great experience
I like the control of doing my taxes, in my own time. Yet knowing that there are experts to help at any time was like a safety net.
Date published: 2023-04-17
Rated 5 out of 5 by
Last minute Lucy from
Turbo Tax makes filing taxes so simple
The step by step qualifying questions made me feel confident I wasn't missing any information or possible deductions.
Date published: 2023-04-17
Rated 5 out of 5 by
Dwinak from
Turbo
When I needed live help , Susan did a great job. Happy with service.
Date published: 2023-04-17
Rated 5 out of 5 by
nowayjose89 from
easy to use
simple enough for me to understand so thats always great lol
Date published: 2023-04-17
Rated 3 out of 5 by
schaney1984 from
Pretty good, but WAY too many ads and promotions
The title says it all. The workflow is straightforward, but the cost is outrageous for a self-prep product that you have to pay for annually, and they try to trick you into signing up for things you probably don't want or need. Additionally, they will try to obtain your data with a UI that is clearly meant to make it seem like a required authorization.
Date published: 2023-04-17
Rated 4 out of 5 by
ANNMER from
QUICK AND EASY
I FOUND THE PROCESS EASY AND FRIENDLY. I HAVE USED IT IN THE PAST AND I NEVER HAD PROBLEMS.
Date published: 2023-04-17
Rated 5 out of 5 by
Len Kutyla from
Overall, Great! But....
We've used Turbotax for years and plan to keep using it. However, after using the Business version to do my Partnership Tax return (and K-1s), our personal Turbotax program didn't like one of the K-1 entries and refused to e-file (until I removed the offending entry) I may get audited as a result, and I hope they correct this in the future.
Date published: 2023-04-17
Rated 5 out of 5 by
pottarm from
Great,love turbo tax
I like being able to see last years comparison along side the current year.
Date published: 2023-04-17
Rated 5 out of 5 by
Shaymamabear4 from
Exactly service
I have used TurboTax for the past 3 years and it never disappoints me it is always the best place to file your taxes.
All TurboTax® Offerings Reviews - Page 1806
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
moestring from
TurboTax makes it easy to complete taxes
We have used them to file taxes a few years now and we are so pleased with the ease of it all and would not know what to do without Turbotax!
Date published: 2023-04-17
Rated 4 out of 5 by
here and there from
Great experience
I like the control of doing my taxes, in my own time. Yet knowing that there are experts to help at any time was like a safety net.
Date published: 2023-04-17
Rated 5 out of 5 by
Last minute Lucy from
Turbo Tax makes filing taxes so simple
The step by step qualifying questions made me feel confident I wasn't missing any information or possible deductions.
Date published: 2023-04-17
Rated 5 out of 5 by
Dwinak from
Turbo
When I needed live help , Susan did a great job. Happy with service.
Date published: 2023-04-17
Rated 5 out of 5 by
nowayjose89 from
easy to use
simple enough for me to understand so thats always great lol
Date published: 2023-04-17
Rated 3 out of 5 by
schaney1984 from
Pretty good, but WAY too many ads and promotions
The title says it all. The workflow is straightforward, but the cost is outrageous for a self-prep product that you have to pay for annually, and they try to trick you into signing up for things you probably don't want or need. Additionally, they will try to obtain your data with a UI that is clearly meant to make it seem like a required authorization.
Date published: 2023-04-17
Rated 4 out of 5 by
ANNMER from
QUICK AND EASY
I FOUND THE PROCESS EASY AND FRIENDLY. I HAVE USED IT IN THE PAST AND I NEVER HAD PROBLEMS.
Date published: 2023-04-17
Rated 5 out of 5 by
Len Kutyla from
Overall, Great! But....
We've used Turbotax for years and plan to keep using it. However, after using the Business version to do my Partnership Tax return (and K-1s), our personal Turbotax program didn't like one of the K-1 entries and refused to e-file (until I removed the offending entry) I may get audited as a result, and I hope they correct this in the future.
Date published: 2023-04-17
Rated 5 out of 5 by
pottarm from
Great,love turbo tax
I like being able to see last years comparison along side the current year.
Date published: 2023-04-17
Rated 5 out of 5 by
Shaymamabear4 from
Exactly service
I have used TurboTax for the past 3 years and it never disappoints me it is always the best place to file your taxes.
All TurboTax® Offerings Reviews - Page 1806
Date published: 2023-04-17