TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
Mel615___ from
Good
Very useful, thorough and efficient. Been using them for the past 3 years
Date published: 2023-04-17
Rated 5 out of 5 by
Sara Meg from
Straightforward, easy to do, easy to read.
I like the way it takes me step by step, gives me additional information, and imports the W-2 from the employer so I don't have to enter all that. With a "real job" plus freelance writing gig, this is perfect for me to get everything organized and filed on time.
Date published: 2023-04-17
Rated 4 out of 5 by
zbeckman from
unable to downgrade after unintentional upgrade
I love your service and I wanted to get better deductions because I am an independent contractor. When I upgraded the service in order to add things I wanted to deduct, I was never prompted with a way to enter that information. I was also not able to downgrade my account back to the cheaper option after the fact.
Date published: 2023-04-17
Rated 5 out of 5 by
SGustlin from
Amazingly simple to use TurboTax to do your taxes
Each year, TurboTax exceeds my expectations when it comes to preparing both my Federal and State taxes
Date published: 2023-04-17
Rated 5 out of 5 by
LoveMyCritters from
Turbo Tax is EASY!
Filling out your own taxes is a piece of cake with Turbo Tax. They supply explanations with every element of your return. They offer their help if you need it. Their FAQs cover just everything you'd think to ask. Your return is checked several times before being transmitted. This is my second year filing with them and I'll be right here again next year!! Thanks turbotax!!
Date published: 2023-04-17
Rated 5 out of 5 by
dabeef from
very pleased with the service
have always used turbo love the service l'jiohihiuhoih
Date published: 2023-04-17
Rated 5 out of 5 by
Prem and Amy from
Turbo Tax is Truly a Turbo Charged Tax Product
It is a smooth sail all the way through submission.
Date published: 2023-04-17
Rated 5 out of 5 by
TurboTaxOnlyWay from
Turbo Tax is the Only Way
For over a decade, I have only used TurboTax online. It keeps getting better every year. Importing information from W-2s is simple, accurate and fast. The help menus walk you thru every step and definition.
Date published: 2023-04-17
Rated 5 out of 5 by
RetiredGySgt from
2022 Taxes
Quick and easy! Thank you for this process. I was intimidated at first but not anymore.
Date published: 2023-04-17
Rated 5 out of 5 by
SoccerCop64 from
Awesome Tool
User friendly! User question helper was valuable! Easy to follow path flow!
All TurboTax® Offerings Reviews - Page 1791
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mel615___ from
Good
Very useful, thorough and efficient. Been using them for the past 3 years
Date published: 2023-04-17
Rated 5 out of 5 by
Sara Meg from
Straightforward, easy to do, easy to read.
I like the way it takes me step by step, gives me additional information, and imports the W-2 from the employer so I don't have to enter all that. With a "real job" plus freelance writing gig, this is perfect for me to get everything organized and filed on time.
Date published: 2023-04-17
Rated 4 out of 5 by
zbeckman from
unable to downgrade after unintentional upgrade
I love your service and I wanted to get better deductions because I am an independent contractor. When I upgraded the service in order to add things I wanted to deduct, I was never prompted with a way to enter that information. I was also not able to downgrade my account back to the cheaper option after the fact.
Date published: 2023-04-17
Rated 5 out of 5 by
SGustlin from
Amazingly simple to use TurboTax to do your taxes
Each year, TurboTax exceeds my expectations when it comes to preparing both my Federal and State taxes
Date published: 2023-04-17
Rated 5 out of 5 by
LoveMyCritters from
Turbo Tax is EASY!
Filling out your own taxes is a piece of cake with Turbo Tax. They supply explanations with every element of your return. They offer their help if you need it. Their FAQs cover just everything you'd think to ask. Your return is checked several times before being transmitted. This is my second year filing with them and I'll be right here again next year!! Thanks turbotax!!
Date published: 2023-04-17
Rated 5 out of 5 by
dabeef from
very pleased with the service
have always used turbo love the service l'jiohihiuhoih
Date published: 2023-04-17
Rated 5 out of 5 by
Prem and Amy from
Turbo Tax is Truly a Turbo Charged Tax Product
It is a smooth sail all the way through submission.
Date published: 2023-04-17
Rated 5 out of 5 by
TurboTaxOnlyWay from
Turbo Tax is the Only Way
For over a decade, I have only used TurboTax online. It keeps getting better every year. Importing information from W-2s is simple, accurate and fast. The help menus walk you thru every step and definition.
Date published: 2023-04-17
Rated 5 out of 5 by
RetiredGySgt from
2022 Taxes
Quick and easy! Thank you for this process. I was intimidated at first but not anymore.
Date published: 2023-04-17
Rated 5 out of 5 by
SoccerCop64 from
Awesome Tool
User friendly! User question helper was valuable! Easy to follow path flow!
All TurboTax® Offerings Reviews - Page 1791
Date published: 2023-04-17