TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
TaxExp from
easy and excellent
TurboTax makes it easy. Have used it for many years, and it keeps getting better.
Date published: 2023-04-17
Rated 5 out of 5 by
DeityBlah from
Excellent Service
I'm not a dumb guy, but I'd be lost without this service... or at least I'd have to waste a lot more of my life figuring out taxes...
Date published: 2023-04-17
Rated 1 out of 5 by
Bigg Mikke from
Things have changed
I have used intuit since around 2016 and its just getting too expensive - they need to lower the price especially since this is supposed to be a product for self filing.
Date published: 2023-04-17
Rated 5 out of 5 by
magram from
when its Simple... its almost fun...!
Like how everything is explained, choice on what type of service you want to receive if you need that help is great. Like holding my hand...
Date published: 2023-04-17
Rated 5 out of 5 by
Mayor of Cisco from
Turbo Tax was a breeze to use.
I really liked the ease with which I was able to go through the filing process. I plan to use Turbo Tax again next year.
Date published: 2023-04-17
Rated 4 out of 5 by
ksned5 from
Great!!!!!!
It was fast, easy and reliable! I dont understand a lot of this stuff, but it was easy with Turbo Tax.
Date published: 2023-04-17
Rated 2 out of 5 by
Cat eyes from
Had to answer the same questions over and over.
This year I have been very frustrated on Turbo Tax. I could not move on until I agreed to everything! I NEEDED to file the federal return and I knew I would only need to use the standard deduction but no...if I wasn't able to do the state return at the same time, I was told to delete all information and send it by mail.
Date published: 2023-04-17
Rated 3 out of 5 by
startamaras from
it was somewhat easy, however confusing.
it was easy, however confusing... we will see how it goes...
Date published: 2023-04-17
Rated 5 out of 5 by
meathead hothead from
always turbo Tax
I have always used Turbo Tax they have been very reliable
Date published: 2023-04-17
Rated 5 out of 5 by
MayaJS from
TurboTax is user friendly
Turbotax is super userfriendly and have so many questions and tips to guide you throughout the process. If I am unsure of the questions, the guided questions do help.
All TurboTax® Offerings Reviews - Page 1776
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TaxExp from
easy and excellent
TurboTax makes it easy. Have used it for many years, and it keeps getting better.
Date published: 2023-04-17
Rated 5 out of 5 by
DeityBlah from
Excellent Service
I'm not a dumb guy, but I'd be lost without this service... or at least I'd have to waste a lot more of my life figuring out taxes...
Date published: 2023-04-17
Rated 1 out of 5 by
Bigg Mikke from
Things have changed
I have used intuit since around 2016 and its just getting too expensive - they need to lower the price especially since this is supposed to be a product for self filing.
Date published: 2023-04-17
Rated 5 out of 5 by
magram from
when its Simple... its almost fun...!
Like how everything is explained, choice on what type of service you want to receive if you need that help is great. Like holding my hand...
Date published: 2023-04-17
Rated 5 out of 5 by
Mayor of Cisco from
Turbo Tax was a breeze to use.
I really liked the ease with which I was able to go through the filing process. I plan to use Turbo Tax again next year.
Date published: 2023-04-17
Rated 4 out of 5 by
ksned5 from
Great!!!!!!
It was fast, easy and reliable! I dont understand a lot of this stuff, but it was easy with Turbo Tax.
Date published: 2023-04-17
Rated 2 out of 5 by
Cat eyes from
Had to answer the same questions over and over.
This year I have been very frustrated on Turbo Tax. I could not move on until I agreed to everything! I NEEDED to file the federal return and I knew I would only need to use the standard deduction but no...if I wasn't able to do the state return at the same time, I was told to delete all information and send it by mail.
Date published: 2023-04-17
Rated 3 out of 5 by
startamaras from
it was somewhat easy, however confusing.
it was easy, however confusing... we will see how it goes...
Date published: 2023-04-17
Rated 5 out of 5 by
meathead hothead from
always turbo Tax
I have always used Turbo Tax they have been very reliable
Date published: 2023-04-17
Rated 5 out of 5 by
MayaJS from
TurboTax is user friendly
Turbotax is super userfriendly and have so many questions and tips to guide you throughout the process. If I am unsure of the questions, the guided questions do help.
All TurboTax® Offerings Reviews - Page 1776
Date published: 2023-04-17