TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Best Customer Experience in Tax Prep! Another year of the easiest tax returns ever. Their interface blows the rest out of the water. Looks good, flows good, intuitive, easy to use, no issues in the filling it out. Their desktop browser interface is what I use and it is beautiful.
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax I have filed my taxes through Turbo Tax for almost 10 years. It is so easy. I love how TurboTax just walks you through the process and explains each step as well. I’ll be back for 2023 as well.
Date published: 2023-04-17
Rated 2 out of 5 by from Used to be better We've been using TurboTax for several years, and this will probably be the last year we do so. The interface has become convoluted, making it harder to find information. Fees keep going up, with additional fees tacked on at the last minute for things that should just be part of the package.
Date published: 2023-04-17
Rated 5 out of 5 by from Thankful for TurboTax As always, TurboTax is such an easy and quick process for such a tedious experience. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very User Friendly! Turbo Tax is very user friendly and it's getting smarter every year! Keep it up!
Date published: 2023-04-17
Rated 5 out of 5 by from Highly recommend I can totally trust Turbo to do the best ensure accuracy and live support with experts who are knowledgeable and courteous
Date published: 2023-04-17
Rated 5 out of 5 by from Third Times a Charm This is my third time using Turbo Tax and I am always please with how easy and user friendly it is. It's very clear, concise and FAST!
Date published: 2023-04-17
Rated 4 out of 5 by from It's pretty easy It went fairly smooth and love that it's free. Can't beat that
Date published: 2023-04-17
Rated 4 out of 5 by from Simply frankly Love the auto populate feature. Will use next year
Date published: 2023-04-17
Rated 5 out of 5 by from Smooth service Great service highly recommended will come back next year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1751
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Customer Experience in Tax Prep! Another year of the easiest tax returns ever. Their interface blows the rest out of the water. Looks good, flows good, intuitive, easy to use, no issues in the filling it out. Their desktop browser interface is what I use and it is beautiful.
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax I have filed my taxes through Turbo Tax for almost 10 years. It is so easy. I love how TurboTax just walks you through the process and explains each step as well. I’ll be back for 2023 as well.
Date published: 2023-04-17
Rated 2 out of 5 by from Used to be better We've been using TurboTax for several years, and this will probably be the last year we do so. The interface has become convoluted, making it harder to find information. Fees keep going up, with additional fees tacked on at the last minute for things that should just be part of the package.
Date published: 2023-04-17
Rated 5 out of 5 by from Thankful for TurboTax As always, TurboTax is such an easy and quick process for such a tedious experience. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very User Friendly! Turbo Tax is very user friendly and it's getting smarter every year! Keep it up!
Date published: 2023-04-17
Rated 5 out of 5 by from Highly recommend I can totally trust Turbo to do the best ensure accuracy and live support with experts who are knowledgeable and courteous
Date published: 2023-04-17
Rated 5 out of 5 by from Third Times a Charm This is my third time using Turbo Tax and I am always please with how easy and user friendly it is. It's very clear, concise and FAST!
Date published: 2023-04-17
Rated 4 out of 5 by from It's pretty easy It went fairly smooth and love that it's free. Can't beat that
Date published: 2023-04-17
Rated 4 out of 5 by from Simply frankly Love the auto populate feature. Will use next year
Date published: 2023-04-17
Rated 5 out of 5 by from Smooth service Great service highly recommended will come back next year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1751