TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Autie1121 from
Fast and Easy
The step by step instructions were very easy to follow.
Date published: 2023-04-17
Rated 5 out of 5 by
Sean84 from
Turbo tax is cool
GREAT. Its easy, its cool. I love it. I would recomend it to everyone.
Date published: 2023-04-17
Rated 4 out of 5 by
TAXATITA from
IS A SIMPLE TAX FILLING SOFWARE.
i HAVE BEEN USING TURBO TAX FOR MANY YEARS. I USED TO WORK WITH H&R BLOCK. I FIND TURBOTAX TO BE EASY TO WALK THROUGH AND IT GIVES YOU INFORMATION WITH YOU ARE NOT CLEAR ABOOUT SOMETNIG. ONE THING THAT I ALWAYS STROUGLE WITH WHEN I AM FILLING MY TAXES, IS WHEN I HAVE TO ENTER MY HUSBAND ROYALTIES (SMALL AMOUNT) AND THE SYSTEM TAKES THE INFORMATION AS A MISSC AND WANTS ME TO ENTER EXPENES WHEN THERE ARE NO EXPENSES ON ROYALTIES. I WISH THERE WILL BE A SIMPLER WAY TO ENTER THE AMOUNT FOR ROYALTIES WITOUT THE TROUBLE. FOR NEW USERS, I WILL RECOMMNED TO HAVE AN EXPERT, REVIEWING YOUR RETURN BEFORE YOU FILE IT WITH THE IRS. THIS IS RECOMMENDED IF YOU HAVE DIFERENT TYPE OF INCOME AND NEED TO BE SURE THAT YOU ENTER THE INFORMATION CORRECLTY OR TO MAKE SURE THAT YOU ARE NOT MISSING A CREDIT THAT YOU WEREN'T AWARE OF.
Date published: 2023-04-17
Rated 3 out of 5 by
BDH12 from
Price w/ RSUs Being Received/Discount Email Broken
Hello, I hope all is well. The reason for providing this rating is due to two factors. The price of $119 and $59 (federal and state, respectively) for RSU income being received and no other transactions occurring seems rather steep. Curious if there is a way to implement a different pricing model where only RSUs disbursed with no other transactions present could be in a lower-priced bracket (especially those that are reporting a loss as mine did). Secondly, I had also received an email for 20% off my federal returns (sent to the email address indicated in this review) and upon clicking the discount link, it took me to the payment page where the discount was not applied. I appreciate the convenience and the streamlined nature of this platform, but I may look at other options such as OLT or similar if the pricing continues to trend as it is. Thank you for your time and consideration.
Date published: 2023-04-17
Rated 2 out of 5 by
DupedAndNotHappy012345 from
Duped me into buying up
I feel like I was duped into buying a higher bracket than I needed. I tried to go back to the normal/ simple version, but I was stuck with the high costing premium version. I want some of my money back!
Date published: 2023-04-17
Rated 5 out of 5 by
DarSR from
Turbo Tax is THE BEST
I have used Turbo Tax for 17 years. They are the best. I will never use no other Tax Software
Date published: 2023-04-17
Rated 5 out of 5 by
Very Helpful 2022 from
This is very user-friendly and convenient
The help menu has very comprehensive explanations for any question you have.
Date published: 2023-04-17
Rated 4 out of 5 by
TJX5 from
Reliable, Good Software
Good experience filling out information; wish it was a little easier to fill in portions when individuals are posted overseas for USGovt but for other than military reasons - Dept. of State, Commerce, DOD Civilian or any other USGovt Agency.
Date published: 2023-04-17
Rated 5 out of 5 by
MarkSmcs from
Best yet
I liked the reason why stuff changed review at the end. Liked it always took me back to the exact page I left off. Could have had more info about IRA.
Date published: 2023-04-17
Rated 5 out of 5 by
DakotaDS from
Turbo Tax is great - Cryptocurrency Filers
Turbo Tax was thorough as usual. I am a cryptocurrency user and holder and utilize TaxBit for my CSV files. One thing I would suggest to Turbo Tax, is to add an option for micro-transactions used when interacting with the blockchain for "Fees" to use the blockchain. I've had to go through and manually adjust these micro fees without cost basis and no gains; it just doesn't feel right having to manually go through and do this and they aren't reported as accurately as they could be. It's hard for a lot of systems to account for losses when they are less than one penny in actual USD value. Thank you!
All TurboTax® Offerings Reviews - Page 1750
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Autie1121 from
Fast and Easy
The step by step instructions were very easy to follow.
Date published: 2023-04-17
Rated 5 out of 5 by
Sean84 from
Turbo tax is cool
GREAT. Its easy, its cool. I love it. I would recomend it to everyone.
Date published: 2023-04-17
Rated 4 out of 5 by
TAXATITA from
IS A SIMPLE TAX FILLING SOFWARE.
i HAVE BEEN USING TURBO TAX FOR MANY YEARS. I USED TO WORK WITH H&R BLOCK. I FIND TURBOTAX TO BE EASY TO WALK THROUGH AND IT GIVES YOU INFORMATION WITH YOU ARE NOT CLEAR ABOOUT SOMETNIG. ONE THING THAT I ALWAYS STROUGLE WITH WHEN I AM FILLING MY TAXES, IS WHEN I HAVE TO ENTER MY HUSBAND ROYALTIES (SMALL AMOUNT) AND THE SYSTEM TAKES THE INFORMATION AS A MISSC AND WANTS ME TO ENTER EXPENES WHEN THERE ARE NO EXPENSES ON ROYALTIES. I WISH THERE WILL BE A SIMPLER WAY TO ENTER THE AMOUNT FOR ROYALTIES WITOUT THE TROUBLE. FOR NEW USERS, I WILL RECOMMNED TO HAVE AN EXPERT, REVIEWING YOUR RETURN BEFORE YOU FILE IT WITH THE IRS. THIS IS RECOMMENDED IF YOU HAVE DIFERENT TYPE OF INCOME AND NEED TO BE SURE THAT YOU ENTER THE INFORMATION CORRECLTY OR TO MAKE SURE THAT YOU ARE NOT MISSING A CREDIT THAT YOU WEREN'T AWARE OF.
Date published: 2023-04-17
Rated 3 out of 5 by
BDH12 from
Price w/ RSUs Being Received/Discount Email Broken
Hello, I hope all is well. The reason for providing this rating is due to two factors. The price of $119 and $59 (federal and state, respectively) for RSU income being received and no other transactions occurring seems rather steep. Curious if there is a way to implement a different pricing model where only RSUs disbursed with no other transactions present could be in a lower-priced bracket (especially those that are reporting a loss as mine did). Secondly, I had also received an email for 20% off my federal returns (sent to the email address indicated in this review) and upon clicking the discount link, it took me to the payment page where the discount was not applied. I appreciate the convenience and the streamlined nature of this platform, but I may look at other options such as OLT or similar if the pricing continues to trend as it is. Thank you for your time and consideration.
Date published: 2023-04-17
Rated 2 out of 5 by
DupedAndNotHappy012345 from
Duped me into buying up
I feel like I was duped into buying a higher bracket than I needed. I tried to go back to the normal/ simple version, but I was stuck with the high costing premium version. I want some of my money back!
Date published: 2023-04-17
Rated 5 out of 5 by
DarSR from
Turbo Tax is THE BEST
I have used Turbo Tax for 17 years. They are the best. I will never use no other Tax Software
Date published: 2023-04-17
Rated 5 out of 5 by
Very Helpful 2022 from
This is very user-friendly and convenient
The help menu has very comprehensive explanations for any question you have.
Date published: 2023-04-17
Rated 4 out of 5 by
TJX5 from
Reliable, Good Software
Good experience filling out information; wish it was a little easier to fill in portions when individuals are posted overseas for USGovt but for other than military reasons - Dept. of State, Commerce, DOD Civilian or any other USGovt Agency.
Date published: 2023-04-17
Rated 5 out of 5 by
MarkSmcs from
Best yet
I liked the reason why stuff changed review at the end. Liked it always took me back to the exact page I left off. Could have had more info about IRA.
Date published: 2023-04-17
Rated 5 out of 5 by
DakotaDS from
Turbo Tax is great - Cryptocurrency Filers
Turbo Tax was thorough as usual. I am a cryptocurrency user and holder and utilize TaxBit for my CSV files. One thing I would suggest to Turbo Tax, is to add an option for micro-transactions used when interacting with the blockchain for "Fees" to use the blockchain. I've had to go through and manually adjust these micro fees without cost basis and no gains; it just doesn't feel right having to manually go through and do this and they aren't reported as accurately as they could be. It's hard for a lot of systems to account for losses when they are less than one penny in actual USD value. Thank you!
All TurboTax® Offerings Reviews - Page 1750
Date published: 2023-04-17