TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is great! I needed to get this done correctly and efficiently, TurboTax made that happen. Explaining what I needed and didn't was also very informative. Definitely will be using this again next year!
Date published: 2023-04-17
Rated 4 out of 5 by from It's good! It's good! I completed it by reading the instruction. Nice tool.
Date published: 2023-04-17
Rated 1 out of 5 by from Unable to efile why I’m PAYING the IRS and keep getting rejected. Verified my AGI every way possible…. Why
Date published: 2023-04-17
Rated 5 out of 5 by from A little more expensive I love Turbo Tax but to have to pay more because I had to do Door Dash on the side to supplement my income seems a little backwards but the site is easy to use and way easier than going to a tax preparer.
Date published: 2023-04-17
Rated 4 out of 5 by from I liked it I wish it had more options when it comes to my refund timing!
Date published: 2023-04-17
Rated 4 out of 5 by from I've been using Turbo Tax for 8 years It's pretty easy to use. After using for a long time, I'm prepared with the paperwork I need for the next year.
Date published: 2023-04-17
Rated 5 out of 5 by from EWA BEACH MAMA SO EASY TO USE. IT IS REALLY EASY JUST YOU WOULD NEED YOUR BASIC W2 INFO.
Date published: 2023-04-17
Rated 5 out of 5 by from It good Its good i like it i hope my money comes fast i can't wait
Date published: 2023-04-17
Rated 2 out of 5 by from Rejected Federal ID Number I incorrectly enter the Federal ID number and after many checks and Turbo confirmation of correct entries, my Federal and state tax returns were rejected. Unbelievable that your system didn't catch that error being it was the same ID for over 10 W2 reportings.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is indeed awesome! Pretty quick and easy, almost painless! I will be back next year!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1737
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! I needed to get this done correctly and efficiently, TurboTax made that happen. Explaining what I needed and didn't was also very informative. Definitely will be using this again next year!
Date published: 2023-04-17
Rated 4 out of 5 by from It's good! It's good! I completed it by reading the instruction. Nice tool.
Date published: 2023-04-17
Rated 1 out of 5 by from Unable to efile why I’m PAYING the IRS and keep getting rejected. Verified my AGI every way possible…. Why
Date published: 2023-04-17
Rated 5 out of 5 by from A little more expensive I love Turbo Tax but to have to pay more because I had to do Door Dash on the side to supplement my income seems a little backwards but the site is easy to use and way easier than going to a tax preparer.
Date published: 2023-04-17
Rated 4 out of 5 by from I liked it I wish it had more options when it comes to my refund timing!
Date published: 2023-04-17
Rated 4 out of 5 by from I've been using Turbo Tax for 8 years It's pretty easy to use. After using for a long time, I'm prepared with the paperwork I need for the next year.
Date published: 2023-04-17
Rated 5 out of 5 by from EWA BEACH MAMA SO EASY TO USE. IT IS REALLY EASY JUST YOU WOULD NEED YOUR BASIC W2 INFO.
Date published: 2023-04-17
Rated 5 out of 5 by from It good Its good i like it i hope my money comes fast i can't wait
Date published: 2023-04-17
Rated 2 out of 5 by from Rejected Federal ID Number I incorrectly enter the Federal ID number and after many checks and Turbo confirmation of correct entries, my Federal and state tax returns were rejected. Unbelievable that your system didn't catch that error being it was the same ID for over 10 W2 reportings.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is indeed awesome! Pretty quick and easy, almost painless! I will be back next year!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1737