TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax gives me confidence No matter what life changes you experience, Turbo Tax will walk you through and give you confidence to file your own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Your help desk is awesome The software totally fouled up twice but your superior help service got me through it.
Date published: 2023-04-17
Rated 5 out of 5 by from It is geat I love it. I will use it every year. It is very easy.
Date published: 2023-04-17
Rated 5 out of 5 by from A program to rely on I don't know why I can't shake the habit of filing last minute every year. Anxiety, or it could just be my relying on Turbo Tax not giving me last minute problems. Of course, if your data (ie: forms & papers) aren't available for you to gather necessary information, its not TurboTax fault. ;-)
Date published: 2023-04-17
Rated 5 out of 5 by from JustinTime Seamless with upsell throughout the process. Real time saver.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Is easy to use. did by myself XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2023-04-17
Rated 5 out of 5 by from The best in the business I have always used turbotax and continue to do so. Best in business period.
Date published: 2023-04-17
Rated 2 out of 5 by from Trouble eFiling - No phone number to get help For the second year in a row I have not been able to eFile .... AGI rejected but was same on form and verified separately with IRS. Need to provide a phone number where I can get immediate assistance.
Date published: 2023-04-17
Rated 3 out of 5 by from getting too expensive not as easy as in the past. screens seem to keep repeating themselves
Date published: 2023-04-17
Rated 5 out of 5 by from Anxiety free process Turbo Tax takes the stress and uncertainty out of the the filing process. It's very user friendly with easy to find and understand explanations, "next" and "back" buttons. The added premium services add peace of mind when you are ready to hit the "submit return" button.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1709
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax gives me confidence No matter what life changes you experience, Turbo Tax will walk you through and give you confidence to file your own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Your help desk is awesome The software totally fouled up twice but your superior help service got me through it.
Date published: 2023-04-17
Rated 5 out of 5 by from It is geat I love it. I will use it every year. It is very easy.
Date published: 2023-04-17
Rated 5 out of 5 by from A program to rely on I don't know why I can't shake the habit of filing last minute every year. Anxiety, or it could just be my relying on Turbo Tax not giving me last minute problems. Of course, if your data (ie: forms & papers) aren't available for you to gather necessary information, its not TurboTax fault. ;-)
Date published: 2023-04-17
Rated 5 out of 5 by from JustinTime Seamless with upsell throughout the process. Real time saver.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Is easy to use. did by myself XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2023-04-17
Rated 5 out of 5 by from The best in the business I have always used turbotax and continue to do so. Best in business period.
Date published: 2023-04-17
Rated 2 out of 5 by from Trouble eFiling - No phone number to get help For the second year in a row I have not been able to eFile .... AGI rejected but was same on form and verified separately with IRS. Need to provide a phone number where I can get immediate assistance.
Date published: 2023-04-17
Rated 3 out of 5 by from getting too expensive not as easy as in the past. screens seem to keep repeating themselves
Date published: 2023-04-17
Rated 5 out of 5 by from Anxiety free process Turbo Tax takes the stress and uncertainty out of the the filing process. It's very user friendly with easy to find and understand explanations, "next" and "back" buttons. The added premium services add peace of mind when you are ready to hit the "submit return" button.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1709