TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from The Way to go re taxes Used for decades now and have no plans to change anytime soon
Date published: 2023-04-17
Rated 5 out of 5 by from Fast, accurate and easy. Simplifies the prep and filing process seamlessly.
Date published: 2023-04-17
Rated 3 out of 5 by from tURBO TAX Too many hoops to jump through No place to put in deductions for my sales position. On the road a lot and no place to deduct miles and food.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use. I was able to navigate the complicated tax system by using the turbo tax navigation system.
Date published: 2023-04-17
Rated 5 out of 5 by from helped me out excellent service did great at auto fi in made it so easy to understandlling
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Fast and Easy Great, Turbo Tax is a fast and easy way to do your taxes
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes rejected. Fix difficult to find My daughters taxes were rejected. The screen to fix and refile seamed like it would make things easer, but it didn't. The fix screen should take you to the fix. I had to search on-line help desk to find the box to unmark. Could have been a lot simpler.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product I have used Turbo Tax for several years. Each year becomes easier to navigate and understand. Just the thought of taxes stresses me out. If I can complete the process without feeling anxious anyone can. I have Turbo Tax to thank for that. Thank you Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Best tax solution ever Easy use and very detailed. Complete and quick. Reasonably priced.
Date published: 2023-04-17
Rated 2 out of 5 by from Unhappy regarding implied discount I received an email with a 20% discount off my federal return and it would not apply during checkout. I tried about 4 times and finally went ahead and filed due to time constraints. This also happened last year but I didn't leave a review that time.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Way to go re taxes Used for decades now and have no plans to change anytime soon
Date published: 2023-04-17
Rated 5 out of 5 by from Fast, accurate and easy. Simplifies the prep and filing process seamlessly.
Date published: 2023-04-17
Rated 3 out of 5 by from tURBO TAX Too many hoops to jump through No place to put in deductions for my sales position. On the road a lot and no place to deduct miles and food.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use. I was able to navigate the complicated tax system by using the turbo tax navigation system.
Date published: 2023-04-17
Rated 5 out of 5 by from helped me out excellent service did great at auto fi in made it so easy to understandlling
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Fast and Easy Great, Turbo Tax is a fast and easy way to do your taxes
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes rejected. Fix difficult to find My daughters taxes were rejected. The screen to fix and refile seamed like it would make things easer, but it didn't. The fix screen should take you to the fix. I had to search on-line help desk to find the box to unmark. Could have been a lot simpler.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product I have used Turbo Tax for several years. Each year becomes easier to navigate and understand. Just the thought of taxes stresses me out. If I can complete the process without feeling anxious anyone can. I have Turbo Tax to thank for that. Thank you Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Best tax solution ever Easy use and very detailed. Complete and quick. Reasonably priced.
Date published: 2023-04-17
Rated 2 out of 5 by from Unhappy regarding implied discount I received an email with a 20% discount off my federal return and it would not apply during checkout. I tried about 4 times and finally went ahead and filed due to time constraints. This also happened last year but I didn't leave a review that time.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1618