TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Quick and Easy to use It was easy and quick to use. The site is easy to follow as it does most of the work for you.
Date published: 2021-03-02
Rated 3 out of 5 by from Stay with the Basic and Do your Own Research I have used TurboTax for several years. The aggressiveness that you sell your product is not appreciated. I used TurboTax Live Premier and what a waste of money. I asked several questions that I could get answers from the Help or community (crickets). I ended up doing my own research and figured it out. The cost is approaching some of the most expensive CPA's in the area I live in. I will be checking out other tax software and CPA's to do my taxes next year. Intuit better sharpen their pencil.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo was good. I did not engage with a reviewer. The process was good, but too expensive.
Date published: 2021-03-02
Rated 5 out of 5 by from I love this service I love the fact that Turbo tax has experts that you can talk to about any questions in regards to your return. It has {?} boxes to give you additional information. It pretty much walks you through each item step by step with help boxes available to give you examples of what something can include or not. It's quick and easy.
Date published: 2021-03-02
Rated 4 out of 5 by from turbo tax was good was a little confusing and had to google some stuff to understand and so i would not make a mistake.
Date published: 2021-03-02
Rated 5 out of 5 by from Super helpful I had some problems going through the system and the live expert helped out tremendously.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX MAKES IT IS SO EASY TO DO YOUR OWN TAXES, I LOVE IT.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and Simple! First time using TurboTax and I am a happy customer! Very simple and easy.
Date published: 2021-03-02
Rated 5 out of 5 by from I don't think it could be simpler TurboTax is smooth and easy! It remembers your previous year's information so you don't have to enter all that tedious data again. And it knows your current W2 info!
Date published: 2021-03-02
Rated 5 out of 5 by from Good Job fast, easy and you can do it at home I really dont know what else to say
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1600
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and Easy to use It was easy and quick to use. The site is easy to follow as it does most of the work for you.
Date published: 2021-03-02
Rated 3 out of 5 by from Stay with the Basic and Do your Own Research I have used TurboTax for several years. The aggressiveness that you sell your product is not appreciated. I used TurboTax Live Premier and what a waste of money. I asked several questions that I could get answers from the Help or community (crickets). I ended up doing my own research and figured it out. The cost is approaching some of the most expensive CPA's in the area I live in. I will be checking out other tax software and CPA's to do my taxes next year. Intuit better sharpen their pencil.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo was good. I did not engage with a reviewer. The process was good, but too expensive.
Date published: 2021-03-02
Rated 5 out of 5 by from I love this service I love the fact that Turbo tax has experts that you can talk to about any questions in regards to your return. It has {?} boxes to give you additional information. It pretty much walks you through each item step by step with help boxes available to give you examples of what something can include or not. It's quick and easy.
Date published: 2021-03-02
Rated 4 out of 5 by from turbo tax was good was a little confusing and had to google some stuff to understand and so i would not make a mistake.
Date published: 2021-03-02
Rated 5 out of 5 by from Super helpful I had some problems going through the system and the live expert helped out tremendously.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX MAKES IT IS SO EASY TO DO YOUR OWN TAXES, I LOVE IT.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and Simple! First time using TurboTax and I am a happy customer! Very simple and easy.
Date published: 2021-03-02
Rated 5 out of 5 by from I don't think it could be simpler TurboTax is smooth and easy! It remembers your previous year's information so you don't have to enter all that tedious data again. And it knows your current W2 info!
Date published: 2021-03-02
Rated 5 out of 5 by from Good Job fast, easy and you can do it at home I really dont know what else to say
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1600