TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Very easy to understand I have been very pleased with the service over the past few years that I have used Turbo Tax!!
Date published: 2023-04-17
Rated 5 out of 5 by from Worth the price For ease of use and peace of mind, TurboTax is the best online filing service.
Date published: 2023-04-17
Rated 5 out of 5 by from Very simple to use Mauricio was very helpful. It took much less time tomplete returns than I expected
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX WAS EASY AND FAST Turbo was awesome and easy . every one should use it!
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful simple to use and there's help all the way to the finish line.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was very easy to understand and use. Very happy using Turbo tax again. I always feel comfortable using it and always read the questions as I go step by step through the process.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax - consistently helpful The data entry features are top notch. Explanations are readily available. Can easily go in and out over several days or even weeks.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is frustrating...too much rekeying same Too many steps required me to re-enter the same information to pay for states and then login again to submit taxes. Also pointing out errors for missing data when I took your prompts...why didn't you ask when we were doing that form?? I ONLY use Turbo Tax for the convenience of pulling in previous years info...and every year I wonder if there aren't better options.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Awesome for easy filing and speed of review on any day
Date published: 2023-04-17
Rated 3 out of 5 by from ASKING FOR IMPOSSIBLE INFORMATION Your software is asking for those of us lving abroad to include a phone number that correlates with the standard way phone numbers are written in the USA. That is impossilbe, thus, in order to file, one has to put down a phone number of a relative in the States.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1570
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very easy to understand I have been very pleased with the service over the past few years that I have used Turbo Tax!!
Date published: 2023-04-17
Rated 5 out of 5 by from Worth the price For ease of use and peace of mind, TurboTax is the best online filing service.
Date published: 2023-04-17
Rated 5 out of 5 by from Very simple to use Mauricio was very helpful. It took much less time tomplete returns than I expected
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX WAS EASY AND FAST Turbo was awesome and easy . every one should use it!
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful simple to use and there's help all the way to the finish line.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was very easy to understand and use. Very happy using Turbo tax again. I always feel comfortable using it and always read the questions as I go step by step through the process.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax - consistently helpful The data entry features are top notch. Explanations are readily available. Can easily go in and out over several days or even weeks.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is frustrating...too much rekeying same Too many steps required me to re-enter the same information to pay for states and then login again to submit taxes. Also pointing out errors for missing data when I took your prompts...why didn't you ask when we were doing that form?? I ONLY use Turbo Tax for the convenience of pulling in previous years info...and every year I wonder if there aren't better options.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Awesome for easy filing and speed of review on any day
Date published: 2023-04-17
Rated 3 out of 5 by from ASKING FOR IMPOSSIBLE INFORMATION Your software is asking for those of us lving abroad to include a phone number that correlates with the standard way phone numbers are written in the USA. That is impossilbe, thus, in order to file, one has to put down a phone number of a relative in the States.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1570