TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from awesome awesome recommend highly must have too short got a get
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was helpful This is my 3rd time filing with Turbo Tax and I remain satisfied.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I love that you can stop and go back to the process when convenient
Date published: 2023-04-17
Rated 2 out of 5 by from Simple, easy, borderline criminal while my experience was going good, once I got to the end of the process I realized how much turbotax was going to nickel and dime me. With each "Hooray! We saved you money," there was a silent "...and most of it is going to us" 40 bucks to pay for your service out of the federal return is the reason I will not be coming back.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Service on Turbo Tax Deluxe Great service Enjoyed the review information that was giving after each section was finish. enjoyed chat information that was giving,
Date published: 2023-04-17
Rated 4 out of 5 by from turbotax review overall strong product but could be better. would recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was easy! Turbo Tax had explinations if you did not understand or had questions. Would definitely recommend!
Date published: 2023-04-17
Rated 5 out of 5 by from Great Filing Experience Very easy to use. It makes filing a pleasurable experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great program shallow help files The AI needs more development so that it can answer questions in depth. I found the help files in the program to be "light," and I had to do in-depth searches on the internet with other financial service companies to find the solutions I needed.
Date published: 2023-04-17
Rated 5 out of 5 by from was good experience Workedwith specialis, She hung up before I was finished and did not call me back
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1568
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome awesome recommend highly must have too short got a get
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was helpful This is my 3rd time filing with Turbo Tax and I remain satisfied.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I love that you can stop and go back to the process when convenient
Date published: 2023-04-17
Rated 2 out of 5 by from Simple, easy, borderline criminal while my experience was going good, once I got to the end of the process I realized how much turbotax was going to nickel and dime me. With each "Hooray! We saved you money," there was a silent "...and most of it is going to us" 40 bucks to pay for your service out of the federal return is the reason I will not be coming back.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Service on Turbo Tax Deluxe Great service Enjoyed the review information that was giving after each section was finish. enjoyed chat information that was giving,
Date published: 2023-04-17
Rated 4 out of 5 by from turbotax review overall strong product but could be better. would recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was easy! Turbo Tax had explinations if you did not understand or had questions. Would definitely recommend!
Date published: 2023-04-17
Rated 5 out of 5 by from Great Filing Experience Very easy to use. It makes filing a pleasurable experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great program shallow help files The AI needs more development so that it can answer questions in depth. I found the help files in the program to be "light," and I had to do in-depth searches on the internet with other financial service companies to find the solutions I needed.
Date published: 2023-04-17
Rated 5 out of 5 by from was good experience Workedwith specialis, She hung up before I was finished and did not call me back
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1568