TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Aryonna from
My first tax file
This is the first year I've worked and filed! Turbo tax was quick and easy!
Date published: 2023-04-17
Rated 5 out of 5 by
Rosemary38 from
People Friendly
TurboTax makes it easy to file your taxes. You simply answer all their questions. Having all of my documents in digital form, made it even easier. However, it shouldn't be so expensive for file both Federal and State jointly with TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by
Spike 2 from
Turbo Tax Excellent
Incredible company, simple amazing couldn't be happier.
Date published: 2023-04-17
Rated 4 out of 5 by
1827264567 from
Good, but does not check for undervalued credits
I had to do a hand calculation to find a missing credit which was under valued.
Date published: 2023-04-17
Rated 5 out of 5 by
Stevencindy from
Very helpful. Live help is very good.
Live help eliminated my doubt in the proper filing.
Date published: 2023-04-17
Rated 5 out of 5 by
Alphie11 from
tax 2023
Thank you again for making it easy . Such a complicated and not fun process you'll have turned it to being easy and fast.
Date published: 2023-04-17
Rated 4 out of 5 by
MST28 from
easy to understand.
This product is very easy to understand and is helpful.
Date published: 2023-04-17
Rated 1 out of 5 by
Turbo it is not from
Turbo tax has gotten too pricy for what it is
Turbo tax used to be cheaper and offered more help on questions. Now it’s like you want more help pay another 100 dollars but oh by the way after spending days doing your taxes you get to the end you have to pay almost 3% of what you owe to pay with cc and it added another $200. Then another surprise you can’t pay state with cc and give no help on the subject. Feel like what is offered and cost should up front so you know. We owed close to $7000 and paid 200 for using turbo tax then another 200 for fed and then I had to call our state to pay with cc and I was charge another $75. It’s bad enough you owe a bunch of money that you just don’t have to be nickel and dime at every turn. Every year they throw new questions like I am supposed to understand what some of these terms mean. Next year I’ll just pay someone to file for me and save me the hassle of doing this for hours of my time and still pay up the Whoha.
Date published: 2023-04-17
Rated 5 out of 5 by
Hank898989 from
Turbo Tax worked great.
I was able to complete Turbo Tax on my own with no issues.
Date published: 2023-04-17
Rated 5 out of 5 by
MWRDAR from
Easy to Use
Easy to use and understand. Thanks, for in assist.
All TurboTax® Offerings Reviews - Page 1553
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Aryonna from
My first tax file
This is the first year I've worked and filed! Turbo tax was quick and easy!
Date published: 2023-04-17
Rated 5 out of 5 by
Rosemary38 from
People Friendly
TurboTax makes it easy to file your taxes. You simply answer all their questions. Having all of my documents in digital form, made it even easier. However, it shouldn't be so expensive for file both Federal and State jointly with TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by
Spike 2 from
Turbo Tax Excellent
Incredible company, simple amazing couldn't be happier.
Date published: 2023-04-17
Rated 4 out of 5 by
1827264567 from
Good, but does not check for undervalued credits
I had to do a hand calculation to find a missing credit which was under valued.
Date published: 2023-04-17
Rated 5 out of 5 by
Stevencindy from
Very helpful. Live help is very good.
Live help eliminated my doubt in the proper filing.
Date published: 2023-04-17
Rated 5 out of 5 by
Alphie11 from
tax 2023
Thank you again for making it easy . Such a complicated and not fun process you'll have turned it to being easy and fast.
Date published: 2023-04-17
Rated 4 out of 5 by
MST28 from
easy to understand.
This product is very easy to understand and is helpful.
Date published: 2023-04-17
Rated 1 out of 5 by
Turbo it is not from
Turbo tax has gotten too pricy for what it is
Turbo tax used to be cheaper and offered more help on questions. Now it’s like you want more help pay another 100 dollars but oh by the way after spending days doing your taxes you get to the end you have to pay almost 3% of what you owe to pay with cc and it added another $200. Then another surprise you can’t pay state with cc and give no help on the subject. Feel like what is offered and cost should up front so you know. We owed close to $7000 and paid 200 for using turbo tax then another 200 for fed and then I had to call our state to pay with cc and I was charge another $75. It’s bad enough you owe a bunch of money that you just don’t have to be nickel and dime at every turn. Every year they throw new questions like I am supposed to understand what some of these terms mean. Next year I’ll just pay someone to file for me and save me the hassle of doing this for hours of my time and still pay up the Whoha.
Date published: 2023-04-17
Rated 5 out of 5 by
Hank898989 from
Turbo Tax worked great.
I was able to complete Turbo Tax on my own with no issues.
Date published: 2023-04-17
Rated 5 out of 5 by
MWRDAR from
Easy to Use
Easy to use and understand. Thanks, for in assist.
All TurboTax® Offerings Reviews - Page 1553
Date published: 2023-04-17