TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Wonderful experience! User friendly app and a quick process! I recommend using their resources to file.
Date published: 2023-04-18
Rated 1 out of 5 by from Misleading Free filing then right before you go to file they force you to use their Max product that is completely unnecessary.
Date published: 2023-04-18
Rated 4 out of 5 by from NOT SURE THAT THE REVIEW IS WORTHWHILE Reviewers were all friendly but not sure that the review process was individualized when all that was done was clicking the "review" that was already done by me in TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS THE BEST WAY TO PROCESS TAXES I been using turbo tax for years, they have all the resources and help needed to get your taxes done, when i have a question they always have help availabel right away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax works well Turbo tax is very easy to use and it answers all your Questions.
Date published: 2023-04-18
Rated 3 out of 5 by from Have to create TurboTax ID to import documents? Disgrace that you have create turbotax login in order to download information from the bank. Sometimes it asks me information about prior year tax form even though I imported the form when I started the tax return And of course it's cheaper to buy another version of the product than to add a state to existing installation
Date published: 2023-04-18
Rated 5 out of 5 by from So easy Year after year they make it so easy to file. Transferring previous information to save time
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great. I've used TurboTax for the last two years and its been a great tool to maximize my return.
Date published: 2023-04-18
Rated 1 out of 5 by from This site sucks It took too long way too many stupid steps. You people suck.
Date published: 2023-04-18
Rated 4 out of 5 by from Need more explanations for some input I am glad that Turbo Tax has the forms view. The order you have the information put in is sometimes confusing until I look at the whole picture using the "forms view". Some of the choices need to be better explained in a drop down menu. Especially with the tax forms changing yearly. it might be helpful to have a short overview of what things have changed for the new tax year. This year their was no longer cash contribution deductions allowed unless you itemized. Spent time looking for where to put my cash contributions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1519
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful experience! User friendly app and a quick process! I recommend using their resources to file.
Date published: 2023-04-18
Rated 1 out of 5 by from Misleading Free filing then right before you go to file they force you to use their Max product that is completely unnecessary.
Date published: 2023-04-18
Rated 4 out of 5 by from NOT SURE THAT THE REVIEW IS WORTHWHILE Reviewers were all friendly but not sure that the review process was individualized when all that was done was clicking the "review" that was already done by me in TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS THE BEST WAY TO PROCESS TAXES I been using turbo tax for years, they have all the resources and help needed to get your taxes done, when i have a question they always have help availabel right away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax works well Turbo tax is very easy to use and it answers all your Questions.
Date published: 2023-04-18
Rated 3 out of 5 by from Have to create TurboTax ID to import documents? Disgrace that you have create turbotax login in order to download information from the bank. Sometimes it asks me information about prior year tax form even though I imported the form when I started the tax return And of course it's cheaper to buy another version of the product than to add a state to existing installation
Date published: 2023-04-18
Rated 5 out of 5 by from So easy Year after year they make it so easy to file. Transferring previous information to save time
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great. I've used TurboTax for the last two years and its been a great tool to maximize my return.
Date published: 2023-04-18
Rated 1 out of 5 by from This site sucks It took too long way too many stupid steps. You people suck.
Date published: 2023-04-18
Rated 4 out of 5 by from Need more explanations for some input I am glad that Turbo Tax has the forms view. The order you have the information put in is sometimes confusing until I look at the whole picture using the "forms view". Some of the choices need to be better explained in a drop down menu. Especially with the tax forms changing yearly. it might be helpful to have a short overview of what things have changed for the new tax year. This year their was no longer cash contribution deductions allowed unless you itemized. Spent time looking for where to put my cash contributions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1519