TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Fantastic service Definitely would recommend to file taxes using super easy Turbotax and take the benefit of their awesome tax representatives
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is AWESOME I am the world's greatest procrastinator. I decided to submit my 2022 Taxes on 04/17/2023 and was very worried that I wouldn't be able to get them submitted in time. Turbo Tax helpful resources and live assistant was AMAZING at helping me complete the process alot quicker than I expected.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Simple The process may be time consuming but TurboTax makes it easy to complete your taxes and also explain everything that will help benefit you on your return as well as make sure you file your taxes correctly without issues and worrying about being audited by the IRS.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks, Ana! Ana was patient, knowledgeable, and thorough. I can't say thank you enough for the help. This was a first-time issue for me and, with all of the remote working issues, I needed an expert. She was an expert. She also was courteous enough to take my number in case we were disconnected and didn't make me wait on hold while she was researching and confirming the correct way to resolve the issue. Thanks again!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo tax Great to do it myself after paying an accountant for 20 years
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax has gotten me my worst returns Since using TurboTax, I have gotten horrible tax returns. I will never use this product again. I will pay someone from here on out because this product loses us way more money.
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use! I have used Turbo Tax for several years. It is easy to use and I have had any issues using it to do my taxes. I recommend using it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thankful for a wonderful package. Very well put together, asked relevant questions and was able to assist with a sole proprietorship.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tx is Cumbersome Waaaaaayyyyyy too many questions that ALL could have been answered from 2021 tax returns. Some questions were none of your business, like why I wanted a copy of my 2021 return. I'm done with this service and NOW you are telling me I can't use my name in a review! Goodbye and I'm telling EVERYONE I KNOW NOT TO MUSE YOU!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Keeps getting better I've have been a Turbo Tax user since 1996. I continued to be pleased with the progress they have made and ease by which they are able to navigate me through my tax return filing. Others may offer similar but Turbo Tax has the most experience and the best ability to understand and help you understand and process your tax return.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic service Definitely would recommend to file taxes using super easy Turbotax and take the benefit of their awesome tax representatives
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is AWESOME I am the world's greatest procrastinator. I decided to submit my 2022 Taxes on 04/17/2023 and was very worried that I wouldn't be able to get them submitted in time. Turbo Tax helpful resources and live assistant was AMAZING at helping me complete the process alot quicker than I expected.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Simple The process may be time consuming but TurboTax makes it easy to complete your taxes and also explain everything that will help benefit you on your return as well as make sure you file your taxes correctly without issues and worrying about being audited by the IRS.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks, Ana! Ana was patient, knowledgeable, and thorough. I can't say thank you enough for the help. This was a first-time issue for me and, with all of the remote working issues, I needed an expert. She was an expert. She also was courteous enough to take my number in case we were disconnected and didn't make me wait on hold while she was researching and confirming the correct way to resolve the issue. Thanks again!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo tax Great to do it myself after paying an accountant for 20 years
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax has gotten me my worst returns Since using TurboTax, I have gotten horrible tax returns. I will never use this product again. I will pay someone from here on out because this product loses us way more money.
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use! I have used Turbo Tax for several years. It is easy to use and I have had any issues using it to do my taxes. I recommend using it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thankful for a wonderful package. Very well put together, asked relevant questions and was able to assist with a sole proprietorship.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tx is Cumbersome Waaaaaayyyyyy too many questions that ALL could have been answered from 2021 tax returns. Some questions were none of your business, like why I wanted a copy of my 2021 return. I'm done with this service and NOW you are telling me I can't use my name in a review! Goodbye and I'm telling EVERYONE I KNOW NOT TO MUSE YOU!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Keeps getting better I've have been a Turbo Tax user since 1996. I continued to be pleased with the progress they have made and ease by which they are able to navigate me through my tax return filing. Others may offer similar but Turbo Tax has the most experience and the best ability to understand and help you understand and process your tax return.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1486