TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Tired of doing surveys from
Turbo Tax review
I love the ease of filling out the forms and also the ease of e-filing
Date published: 2023-04-17
Rated 5 out of 5 by
janette 25 from
Turbo Tax so easy
It was so easy and stress free. Turbo just makes it clear and not stressful at all!
Date published: 2023-04-17
Rated 2 out of 5 by
dontliketaxes11 from
Cost way more than it's worth
Won't let you claim deductions without uping the package, then won't let you pay out of your refund (if you get one) without a fee. Overpriced and overrated
Date published: 2023-04-17
Rated 4 out of 5 by
Scotty03 from
Great for First Time Filing
The tips and explanations of various forms and systems were very helpful.
Date published: 2023-04-17
Rated 2 out of 5 by
kathyxxxxxxxxxxxxxxxx from
k
Had major problems paying the $25 charge for efiling my NC state return!!! I've used my credit card MANY MANY times online with no issues....
Date published: 2023-04-17
Rated 4 out of 5 by
Airman PhoofDeeDoof from
Wish it could be better
Liked it, but needs more pre-production work. The linked pages weren't fully explanatory, or would not fully inform the user what the link would lead to: this would result in wasted time trying to find what the link was actually trying to explain. Some of the pages would be missing the definition you were looking for, or missing the keyword entirely.
Date published: 2023-04-17
Rated 4 out of 5 by
PineCo from
Turbo provided a live expert who was great.
I have to say I found some aspects of the program hard to use. I tried to use the chat feature but found it confusing because the labels used on the chat do not match the labels on the screen I am looking at. Once I was able to speak to a live person I was able to get to the place I needed to complete a form K-1.
Date published: 2023-04-17
Rated 5 out of 5 by
R Sully from
Good Experience
Pretty simple. They walked me through each step. Will use next year.
Date published: 2023-04-17
Rated 5 out of 5 by
Mikeylikeysavings from
Turbo Tax anticipated every need!
Turbo Tax made the filing process very simple. So grateful to have this service!
Date published: 2023-04-17
Rated 5 out of 5 by
NevenP from
Tax Made Easy!
I have used TurboTax for 3 years in a row now. I consider myself an average person when it comes to taxes and TurboTax makes it easy.
All TurboTax® Offerings Reviews - Page 1476
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tired of doing surveys from
Turbo Tax review
I love the ease of filling out the forms and also the ease of e-filing
Date published: 2023-04-17
Rated 5 out of 5 by
janette 25 from
Turbo Tax so easy
It was so easy and stress free. Turbo just makes it clear and not stressful at all!
Date published: 2023-04-17
Rated 2 out of 5 by
dontliketaxes11 from
Cost way more than it's worth
Won't let you claim deductions without uping the package, then won't let you pay out of your refund (if you get one) without a fee. Overpriced and overrated
Date published: 2023-04-17
Rated 4 out of 5 by
Scotty03 from
Great for First Time Filing
The tips and explanations of various forms and systems were very helpful.
Date published: 2023-04-17
Rated 2 out of 5 by
kathyxxxxxxxxxxxxxxxx from
k
Had major problems paying the $25 charge for efiling my NC state return!!! I've used my credit card MANY MANY times online with no issues....
Date published: 2023-04-17
Rated 4 out of 5 by
Airman PhoofDeeDoof from
Wish it could be better
Liked it, but needs more pre-production work. The linked pages weren't fully explanatory, or would not fully inform the user what the link would lead to: this would result in wasted time trying to find what the link was actually trying to explain. Some of the pages would be missing the definition you were looking for, or missing the keyword entirely.
Date published: 2023-04-17
Rated 4 out of 5 by
PineCo from
Turbo provided a live expert who was great.
I have to say I found some aspects of the program hard to use. I tried to use the chat feature but found it confusing because the labels used on the chat do not match the labels on the screen I am looking at. Once I was able to speak to a live person I was able to get to the place I needed to complete a form K-1.
Date published: 2023-04-17
Rated 5 out of 5 by
R Sully from
Good Experience
Pretty simple. They walked me through each step. Will use next year.
Date published: 2023-04-17
Rated 5 out of 5 by
Mikeylikeysavings from
Turbo Tax anticipated every need!
Turbo Tax made the filing process very simple. So grateful to have this service!
Date published: 2023-04-17
Rated 5 out of 5 by
NevenP from
Tax Made Easy!
I have used TurboTax for 3 years in a row now. I consider myself an average person when it comes to taxes and TurboTax makes it easy.
All TurboTax® Offerings Reviews - Page 1476
Date published: 2023-04-17