TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is incredibly user-friendly TurboTax was easy to use. I would highly recommend it to anyone.
Date published: 2023-04-17
Rated 2 out of 5 by from meh The childish animations make filling out the forms take too much time, we are adults, not coddled infants. This program is also extremely expensive, it nearly double what I paid in the past to file my taxes. I will probably be looking for a different product next year.
Date published: 2023-04-17
Rated 5 out of 5 by from As Advertised No Issues, Worked Great, Smooth as a baby's bottom.
Date published: 2023-04-17
Rated 2 out of 5 by from Program is confusing I am self-employed and have been using your software for years. This version is not as user friendly as the past versions. It's disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use I tried using H&R Block and was told I owed thousands of dollars in federal taxes. TurboTax's guidance helped me enter the amounts from complex forms correctly and got me a refund instead. I'll never stray.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple It made my first e file simple......................
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to Use Fast and Easy to use, and I'll be back next year. I use the free service, and it is incredible.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Turbo Tax was very easy to use and helpful and stress free.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax strikes again Every year, every return. TurboTax has helped me successfully and confidently file my tax paperwork.
Date published: 2023-04-17
Rated 1 out of 5 by from Flirts with Unethical - No clear way to actually take advantage of promotions. I received an offer earlier in the year in my email inbox and could not actually use it. Frustrating. - They force your hand on products you don't need (I should have paid for a product that was half of what I was pushed into) - Horrible UX while using the system compared to how they market - they think very highly of themselves and don't back it up. - Charge you a $40 fee at the end that you should be able to get out of but can't. TurboTax charges you money to process your direct deposit and forces you to accept even if you want to e-file. I'm sick of this company. What you all are doing is akin to TicketMaster except is tied to the federal government. The decision makers should be ashamed. You know you can do better, do better!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1473
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is incredibly user-friendly TurboTax was easy to use. I would highly recommend it to anyone.
Date published: 2023-04-17
Rated 2 out of 5 by from meh The childish animations make filling out the forms take too much time, we are adults, not coddled infants. This program is also extremely expensive, it nearly double what I paid in the past to file my taxes. I will probably be looking for a different product next year.
Date published: 2023-04-17
Rated 5 out of 5 by from As Advertised No Issues, Worked Great, Smooth as a baby's bottom.
Date published: 2023-04-17
Rated 2 out of 5 by from Program is confusing I am self-employed and have been using your software for years. This version is not as user friendly as the past versions. It's disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use I tried using H&R Block and was told I owed thousands of dollars in federal taxes. TurboTax's guidance helped me enter the amounts from complex forms correctly and got me a refund instead. I'll never stray.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple It made my first e file simple......................
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to Use Fast and Easy to use, and I'll be back next year. I use the free service, and it is incredible.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Turbo Tax was very easy to use and helpful and stress free.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax strikes again Every year, every return. TurboTax has helped me successfully and confidently file my tax paperwork.
Date published: 2023-04-17
Rated 1 out of 5 by from Flirts with Unethical - No clear way to actually take advantage of promotions. I received an offer earlier in the year in my email inbox and could not actually use it. Frustrating. - They force your hand on products you don't need (I should have paid for a product that was half of what I was pushed into) - Horrible UX while using the system compared to how they market - they think very highly of themselves and don't back it up. - Charge you a $40 fee at the end that you should be able to get out of but can't. TurboTax charges you money to process your direct deposit and forces you to accept even if you want to e-file. I'm sick of this company. What you all are doing is akin to TicketMaster except is tied to the federal government. The decision makers should be ashamed. You know you can do better, do better!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1473