TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax is slipping, not worth the money anymore Waiting to the end to add on the $25 efile charge is wrong. SW year by year is less user friendly, takes longer and therefore not worth it. SW is more buggy
Date published: 2023-04-17
Rated 5 out of 5 by from Stan was Great Stan is the man. He was very detailed, responsive, and direct.
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME GREAT APP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from fastest tax service took less than an hour to file accurately and have never had any audit or IRS issues.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax has gotten too expensive. Too much marketing of products/services. Too expensive for TurboTax plus the amount to pay the third-party related to DIGITALLY paying TurboTax payments with the persons/allow for taxes. Almost 20% of my simple refund is paid for the use of TurboTax/third-party services.
Date published: 2023-04-17
Rated 5 out of 5 by from Absolutely Best Tax Software Absolutely Best Tax Software. Most Easy, Intuitive, great User Interface
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Useful TurboTax is useful, fast and very straightforward.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is so Easy Very easy to use and efficient. I will be using turbo tax in the future
Date published: 2023-04-17
Rated 4 out of 5 by from First time user TurboTax was easy and convenient . This is the first time using Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome Easy to use! Made the process smooth and simple! Thank you turbo tax!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1472
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax is slipping, not worth the money anymore Waiting to the end to add on the $25 efile charge is wrong. SW year by year is less user friendly, takes longer and therefore not worth it. SW is more buggy
Date published: 2023-04-17
Rated 5 out of 5 by from Stan was Great Stan is the man. He was very detailed, responsive, and direct.
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME GREAT APP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from fastest tax service took less than an hour to file accurately and have never had any audit or IRS issues.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax has gotten too expensive. Too much marketing of products/services. Too expensive for TurboTax plus the amount to pay the third-party related to DIGITALLY paying TurboTax payments with the persons/allow for taxes. Almost 20% of my simple refund is paid for the use of TurboTax/third-party services.
Date published: 2023-04-17
Rated 5 out of 5 by from Absolutely Best Tax Software Absolutely Best Tax Software. Most Easy, Intuitive, great User Interface
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Useful TurboTax is useful, fast and very straightforward.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is so Easy Very easy to use and efficient. I will be using turbo tax in the future
Date published: 2023-04-17
Rated 4 out of 5 by from First time user TurboTax was easy and convenient . This is the first time using Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome Easy to use! Made the process smooth and simple! Thank you turbo tax!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1472