TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great job It was super easy I had no problems getting my tax refunds in and getting my refund
Date published: 2023-04-18
Rated 4 out of 5 by from Loved it! Turbo-Tax is the best option to file my Federal taxes. I like that it guides us to answer as much as we can to the best of our knowledge, plus, the price is reasonable for the quality of tax filing software.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is now WAY TOO EXPENSIVE! After filing my taxes with TurboTax for 9 years, I will be looking elsewhere next year. The cost has continuously spiraled upwards and is now surpassed the sky high limit. Though the software is relatively easy to use, it does not justify the extreme costs. I paid $163 after using a $15 coupon to file this year, though I only made a few thousand dollars the whole year (quit my job to take care of parents and only did a few hours of consulting here and there). TurboTax had a free file service for those making less income, but it did not allow me to add my stock dividends (only $40, but the IRS requires them to be filed). Adding stocks/dividends required an expensive upgrade, which is a very basic and common thing for just about anybody these days. Then to add my paltry consulting income, I had to upgrade to the premium version of the TurboTax software. $119 for federal and $59 for state. The $15 coupon I found was not enough to salvage this horrendous deal. Here's some perspective: I did not withhold any money this year since my income was so low (again less than $3000). My total tax bill to both governments was around $120. Interestingly, my TurboTax bill was $163. Paid 35% more to TT than to Uncle Sam. Time to move on next year. If I cannot find a reasonably priced alternative, I'll just be filing a paper return myself.
Date published: 2023-04-18
Rated 5 out of 5 by from easy peasy aces up turbo tax rocks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Great user-friendly tool I have been using TurboTax for many years now - Highly Recommend
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is wonderful Very easy to maneuver. Always have a great experience with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes it easy! Turbo Tax makes government extortion easy. It doesn't make it right but it does make it easier.
Date published: 2023-04-18
Rated 4 out of 5 by from Marvelous Easy throughout and no stress, I’m glad to file my tax and will be happy to get paid
Date published: 2023-04-18
Rated 4 out of 5 by from I owe taxes so I'm still mad about all this The service was convenient enough I suppose aside from all the obnoxious redundant usual tax crap one finds on tax forms, but overall just glad they're done and I have one place I can go to verify or follow up or fix as needed.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is one of the best tax prep services! I am grateful to use Turbo Tax! It was easy to import files from previous years and new documents as well as import from Federal to State tax returns. Their search engine helped answer many questions - but the best part is that through each section there was a place to review or continue once you totally understood that section! It has made tax prep so much easier as I faced new tax situations the last few years.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1472
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great job It was super easy I had no problems getting my tax refunds in and getting my refund
Date published: 2023-04-18
Rated 4 out of 5 by from Loved it! Turbo-Tax is the best option to file my Federal taxes. I like that it guides us to answer as much as we can to the best of our knowledge, plus, the price is reasonable for the quality of tax filing software.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is now WAY TOO EXPENSIVE! After filing my taxes with TurboTax for 9 years, I will be looking elsewhere next year. The cost has continuously spiraled upwards and is now surpassed the sky high limit. Though the software is relatively easy to use, it does not justify the extreme costs. I paid $163 after using a $15 coupon to file this year, though I only made a few thousand dollars the whole year (quit my job to take care of parents and only did a few hours of consulting here and there). TurboTax had a free file service for those making less income, but it did not allow me to add my stock dividends (only $40, but the IRS requires them to be filed). Adding stocks/dividends required an expensive upgrade, which is a very basic and common thing for just about anybody these days. Then to add my paltry consulting income, I had to upgrade to the premium version of the TurboTax software. $119 for federal and $59 for state. The $15 coupon I found was not enough to salvage this horrendous deal. Here's some perspective: I did not withhold any money this year since my income was so low (again less than $3000). My total tax bill to both governments was around $120. Interestingly, my TurboTax bill was $163. Paid 35% more to TT than to Uncle Sam. Time to move on next year. If I cannot find a reasonably priced alternative, I'll just be filing a paper return myself.
Date published: 2023-04-18
Rated 5 out of 5 by from easy peasy aces up turbo tax rocks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Great user-friendly tool I have been using TurboTax for many years now - Highly Recommend
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is wonderful Very easy to maneuver. Always have a great experience with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes it easy! Turbo Tax makes government extortion easy. It doesn't make it right but it does make it easier.
Date published: 2023-04-18
Rated 4 out of 5 by from Marvelous Easy throughout and no stress, I’m glad to file my tax and will be happy to get paid
Date published: 2023-04-18
Rated 4 out of 5 by from I owe taxes so I'm still mad about all this The service was convenient enough I suppose aside from all the obnoxious redundant usual tax crap one finds on tax forms, but overall just glad they're done and I have one place I can go to verify or follow up or fix as needed.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is one of the best tax prep services! I am grateful to use Turbo Tax! It was easy to import files from previous years and new documents as well as import from Federal to State tax returns. Their search engine helped answer many questions - but the best part is that through each section there was a place to review or continue once you totally understood that section! It has made tax prep so much easier as I faced new tax situations the last few years.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1472