TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better each year My husband and I have been using TurboTax for 30 years and it has gotten easier to use each year.
Date published: 2023-04-17
Rated 4 out of 5 by from I enjoy using this platform. I find this platform pretty easy to utilize. I would like to see a tab to click that would correlate to the area in which we search or have questions about. This would make the platform way more user friendly. I would give 5 stars if this was available.
Date published: 2023-04-17
Rated 4 out of 5 by from intuitive and easy to use easy to use intuitive interface. I like how my tax prep is customized just for the kind of business I do.
Date published: 2023-04-17
Rated 5 out of 5 by from simple to use very intuitive and helpful, great experience. would recommend
Date published: 2023-04-17
Rated 5 out of 5 by from I like it... But... I would like the application to have the option to change the language since in some questions it is not understood what they want to say/ask and in Spanish it would be easier, of course I speak for people who speak Spanish even if we understand English, but it keeps failing us a little understanding of the concept to which some question refers, from then on Turbo tax is my favorite to do my taxes myself without having to pay others for something that I can do myself.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy and so helpful! TurboTax makes it so easy to file my taxes by myself! I love getting the extra assurance too that they will be there to represent me if I have filled out anything incorrectly for the IRS.
Date published: 2023-04-17
Rated 4 out of 5 by from Number 1 Fast and easy process was able to complete in on time Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from quick and easy makes for a pleasurable experience... quick and easy
Date published: 2023-04-17
Rated 2 out of 5 by from Just tell me how much, no hidden costs Purchased a version that advertised as Federal and State, same version naming as previous years and then dinged for an extra 25 to e-file the state this year. Dirty pool Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the BEST! Every year there are improvements to assist with streamlining this horrible task. The education and recommendations given along the way are invaluable to the average person filing their own taxes. I am grateful for Turbo Tax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1454
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better each year My husband and I have been using TurboTax for 30 years and it has gotten easier to use each year.
Date published: 2023-04-17
Rated 4 out of 5 by from I enjoy using this platform. I find this platform pretty easy to utilize. I would like to see a tab to click that would correlate to the area in which we search or have questions about. This would make the platform way more user friendly. I would give 5 stars if this was available.
Date published: 2023-04-17
Rated 4 out of 5 by from intuitive and easy to use easy to use intuitive interface. I like how my tax prep is customized just for the kind of business I do.
Date published: 2023-04-17
Rated 5 out of 5 by from simple to use very intuitive and helpful, great experience. would recommend
Date published: 2023-04-17
Rated 5 out of 5 by from I like it... But... I would like the application to have the option to change the language since in some questions it is not understood what they want to say/ask and in Spanish it would be easier, of course I speak for people who speak Spanish even if we understand English, but it keeps failing us a little understanding of the concept to which some question refers, from then on Turbo tax is my favorite to do my taxes myself without having to pay others for something that I can do myself.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy and so helpful! TurboTax makes it so easy to file my taxes by myself! I love getting the extra assurance too that they will be there to represent me if I have filled out anything incorrectly for the IRS.
Date published: 2023-04-17
Rated 4 out of 5 by from Number 1 Fast and easy process was able to complete in on time Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from quick and easy makes for a pleasurable experience... quick and easy
Date published: 2023-04-17
Rated 2 out of 5 by from Just tell me how much, no hidden costs Purchased a version that advertised as Federal and State, same version naming as previous years and then dinged for an extra 25 to e-file the state this year. Dirty pool Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the BEST! Every year there are improvements to assist with streamlining this horrible task. The education and recommendations given along the way are invaluable to the average person filing their own taxes. I am grateful for Turbo Tax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1454