TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
liebeku from
What happened?!?
I started my return choosing the free option and nowhere along the way did I see any upgrade needed. I only had 3 easy forms to file. Two of which I did myself and were not uploaded. Before I could file my return I had to pay a fee that was 1/3 of my small refund. I'm really disappointed, I've used Turbotax before and they were great. Don't know what happened. Maybe I clicked some mysterious button, oh well. I'll go elsewhere next year.
Date published: 2023-04-17
Rated 4 out of 5 by
Deb60440 from
No Way to Eliminate Input Errors Easily
I have used Turbo Tax for many years and love it. My sister tried it this year and, as a novice, made an error that it took us days to find. We finally found it after 3 days of searching. There should be an easier way, i.e. search by amount with the ability to edit.
Date published: 2023-04-17
Rated 5 out of 5 by
SW52 from
Awesome. Easy to use!!
Great time. Fast and easy to use. It took me all of 40 min. I will use Turbo Tax again. Agent was ready and available to help me if I needed any assistance.
Date published: 2023-04-17
Rated 5 out of 5 by
GunsACP45 from
Turbo Tax Helped Me Again!
Once again a great help, this was the first time that I filed as a single person.
Date published: 2023-04-17
Rated 4 out of 5 by
Tony tax from
Very easy
Was pleasant experience, easy even though I’m never sure sure about taxes this helped
Date published: 2023-04-17
Rated 5 out of 5 by
DANIELLE MS from
love turbotax
Turbotax was very simple and easy to use. The process was fast and easy and very stress-free.
Date published: 2023-04-17
Rated 1 out of 5 by
SLUGFLESHHHH from
I Hate TurboTax
You really have a great way of making people think they won't be paying a lot of money to use your services. Up until the very end! When to file their taxes, they have to cough over all the money to you. Absurd. Probably could have paid some random person in my small town to file my taxes for me for less money than this. It's disgusting and predatory. Surely, your company has done well in the past few years. Everyone used your product because it was quick, easy, and not too expensive. So glad your success has made you even more money hungry :) Y'all see how much money we're making a year!! Certainly isn't enough for your services.
Date published: 2023-04-17
Rated 1 out of 5 by
DoReMiFa from
This service is supposed to be free
We're forced to use this software although there are legal loopholes to make it accessible you hide them behind 20 screens and clicks.
Date published: 2023-04-17
Rated 5 out of 5 by
SANDI32719 from
Very easy to use
It was easy to use and explained all of my questions and concerns
Date published: 2023-04-17
Rated 5 out of 5 by
MirandaC1 from
TurboTax is amazing
The experience was amazing and cool and that’s all folks
All TurboTax® Offerings Reviews - Page 1451
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
liebeku from
What happened?!?
I started my return choosing the free option and nowhere along the way did I see any upgrade needed. I only had 3 easy forms to file. Two of which I did myself and were not uploaded. Before I could file my return I had to pay a fee that was 1/3 of my small refund. I'm really disappointed, I've used Turbotax before and they were great. Don't know what happened. Maybe I clicked some mysterious button, oh well. I'll go elsewhere next year.
Date published: 2023-04-17
Rated 4 out of 5 by
Deb60440 from
No Way to Eliminate Input Errors Easily
I have used Turbo Tax for many years and love it. My sister tried it this year and, as a novice, made an error that it took us days to find. We finally found it after 3 days of searching. There should be an easier way, i.e. search by amount with the ability to edit.
Date published: 2023-04-17
Rated 5 out of 5 by
SW52 from
Awesome. Easy to use!!
Great time. Fast and easy to use. It took me all of 40 min. I will use Turbo Tax again. Agent was ready and available to help me if I needed any assistance.
Date published: 2023-04-17
Rated 5 out of 5 by
GunsACP45 from
Turbo Tax Helped Me Again!
Once again a great help, this was the first time that I filed as a single person.
Date published: 2023-04-17
Rated 4 out of 5 by
Tony tax from
Very easy
Was pleasant experience, easy even though I’m never sure sure about taxes this helped
Date published: 2023-04-17
Rated 5 out of 5 by
DANIELLE MS from
love turbotax
Turbotax was very simple and easy to use. The process was fast and easy and very stress-free.
Date published: 2023-04-17
Rated 1 out of 5 by
SLUGFLESHHHH from
I Hate TurboTax
You really have a great way of making people think they won't be paying a lot of money to use your services. Up until the very end! When to file their taxes, they have to cough over all the money to you. Absurd. Probably could have paid some random person in my small town to file my taxes for me for less money than this. It's disgusting and predatory. Surely, your company has done well in the past few years. Everyone used your product because it was quick, easy, and not too expensive. So glad your success has made you even more money hungry :) Y'all see how much money we're making a year!! Certainly isn't enough for your services.
Date published: 2023-04-17
Rated 1 out of 5 by
DoReMiFa from
This service is supposed to be free
We're forced to use this software although there are legal loopholes to make it accessible you hide them behind 20 screens and clicks.
Date published: 2023-04-17
Rated 5 out of 5 by
SANDI32719 from
Very easy to use
It was easy to use and explained all of my questions and concerns
Date published: 2023-04-17
Rated 5 out of 5 by
MirandaC1 from
TurboTax is amazing
The experience was amazing and cool and that’s all folks
All TurboTax® Offerings Reviews - Page 1451
Date published: 2023-04-17