TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
Prior year tax prep
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
starybright from
Great as always
I’ve been using TurboTax for a few years now and it’s always been quick and easy to file my taxes!
Date published: 2021-02-27
Rated 5 out of 5 by
Norberto62 from
Excellent Service
My experience with Turbo Tax has always been positive and educational. The easy to follow questionnaires and informational drop boxes with more easy to read detail explanation makes it easy to understand of what is being asked or requested.
Date published: 2021-02-27
Rated 5 out of 5 by
Happy123456Happy from
Turbo Tax is awesome
It was easy to use. The presentation of the information was witty and interesting.
Date published: 2021-02-27
Rated 5 out of 5 by
EnergeticHappywoman57 from
Why did I wait so long!!
I have resisted filing electronically. Old school I guess. Well, this year I put my big girl panties on and dove right in to learn how to do this. I had a question, which was promptly answered by one of their "experts", Albert. I was doing this at 10 PM on Friday and didn't expect an answer until the next business day. BUT, Albert surprised me and gave a thorough answer in one hour by 11 PM. That very same day. 2021 will be a bit tricky since I am moving, buying a house for the first time, and submitting my W2. I know I am in good hands with TurboTax Online Deluxe. Thank you.
Date published: 2021-02-27
Rated 5 out of 5 by
Mr Taxes Time from
Turbo Tax is great! easy to use
Looking forward to next year's taxes being even easier since i will be able to transfer my key data. This year was a straightforward experience even through complex rental info
Date published: 2021-02-27
Rated 5 out of 5 by
KCaballero from
5 Star Experience!!!
TurboTax makes it SO easy and seamless to file! I've been using TurboTax for the last 5 years and the service only continues to get better. I will continue to refer and recommend TurboTax to those around me.
Date published: 2021-02-27
Rated 5 out of 5 by
MEG19762 from
Simple and Convenient
The live chat help is very good. I felt comfortable filing this year.
Date published: 2021-02-27
Rated 5 out of 5 by
4493390 from
Turbo Tax is excellent
Easy to use and liked interface with Fidelity Investments
Date published: 2021-02-27
Rated 5 out of 5 by
Ashley014333 from
TurboTax is so helpful!
The agent I had was super nice and professional. Not only did he walk me through how to fix my taxes he made sure I understood how to do it for next time.
Date published: 2021-02-27
Rated 5 out of 5 by
BriBlink from
Great customer service!
I spoke with two turbo tax live experts today and they helped me through a more difficult than usual filing process. Both of them were very professional and kind! Thank you for all of your help.
All TurboTax® Offerings Reviews - Page 1448
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
starybright from
Great as always
I’ve been using TurboTax for a few years now and it’s always been quick and easy to file my taxes!
Date published: 2021-02-27
Rated 5 out of 5 by
Norberto62 from
Excellent Service
My experience with Turbo Tax has always been positive and educational. The easy to follow questionnaires and informational drop boxes with more easy to read detail explanation makes it easy to understand of what is being asked or requested.
Date published: 2021-02-27
Rated 5 out of 5 by
Happy123456Happy from
Turbo Tax is awesome
It was easy to use. The presentation of the information was witty and interesting.
Date published: 2021-02-27
Rated 5 out of 5 by
EnergeticHappywoman57 from
Why did I wait so long!!
I have resisted filing electronically. Old school I guess. Well, this year I put my big girl panties on and dove right in to learn how to do this. I had a question, which was promptly answered by one of their "experts", Albert. I was doing this at 10 PM on Friday and didn't expect an answer until the next business day. BUT, Albert surprised me and gave a thorough answer in one hour by 11 PM. That very same day. 2021 will be a bit tricky since I am moving, buying a house for the first time, and submitting my W2. I know I am in good hands with TurboTax Online Deluxe. Thank you.
Date published: 2021-02-27
Rated 5 out of 5 by
Mr Taxes Time from
Turbo Tax is great! easy to use
Looking forward to next year's taxes being even easier since i will be able to transfer my key data. This year was a straightforward experience even through complex rental info
Date published: 2021-02-27
Rated 5 out of 5 by
KCaballero from
5 Star Experience!!!
TurboTax makes it SO easy and seamless to file! I've been using TurboTax for the last 5 years and the service only continues to get better. I will continue to refer and recommend TurboTax to those around me.
Date published: 2021-02-27
Rated 5 out of 5 by
MEG19762 from
Simple and Convenient
The live chat help is very good. I felt comfortable filing this year.
Date published: 2021-02-27
Rated 5 out of 5 by
4493390 from
Turbo Tax is excellent
Easy to use and liked interface with Fidelity Investments
Date published: 2021-02-27
Rated 5 out of 5 by
Ashley014333 from
TurboTax is so helpful!
The agent I had was super nice and professional. Not only did he walk me through how to fix my taxes he made sure I understood how to do it for next time.
Date published: 2021-02-27
Rated 5 out of 5 by
BriBlink from
Great customer service!
I spoke with two turbo tax live experts today and they helped me through a more difficult than usual filing process. Both of them were very professional and kind! Thank you for all of your help.
All TurboTax® Offerings Reviews - Page 1448
Date published: 2021-02-27