TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Great as always I’ve been using TurboTax for a few years now and it’s always been quick and easy to file my taxes!
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Service My experience with Turbo Tax has always been positive and educational. The easy to follow questionnaires and informational drop boxes with more easy to read detail explanation makes it easy to understand of what is being asked or requested.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to use. The presentation of the information was witty and interesting.
Date published: 2021-02-27
Rated 5 out of 5 by from Why did I wait so long!! I have resisted filing electronically. Old school I guess. Well, this year I put my big girl panties on and dove right in to learn how to do this. I had a question, which was promptly answered by one of their "experts", Albert. I was doing this at 10 PM on Friday and didn't expect an answer until the next business day. BUT, Albert surprised me and gave a thorough answer in one hour by 11 PM. That very same day. 2021 will be a bit tricky since I am moving, buying a house for the first time, and submitting my W2. I know I am in good hands with TurboTax Online Deluxe. Thank you.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! easy to use Looking forward to next year's taxes being even easier since i will be able to transfer my key data. This year was a straightforward experience even through complex rental info
Date published: 2021-02-27
Rated 5 out of 5 by from 5 Star Experience!!! TurboTax makes it SO easy and seamless to file! I've been using TurboTax for the last 5 years and the service only continues to get better. I will continue to refer and recommend TurboTax to those around me.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple and Convenient The live chat help is very good. I felt comfortable filing this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is excellent Easy to use and liked interface with Fidelity Investments
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is so helpful! The agent I had was super nice and professional. Not only did he walk me through how to fix my taxes he made sure I understood how to do it for next time.
Date published: 2021-02-27
Rated 5 out of 5 by from Great customer service! I spoke with two turbo tax live experts today and they helped me through a more difficult than usual filing process. Both of them were very professional and kind! Thank you for all of your help.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1448
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great as always I’ve been using TurboTax for a few years now and it’s always been quick and easy to file my taxes!
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Service My experience with Turbo Tax has always been positive and educational. The easy to follow questionnaires and informational drop boxes with more easy to read detail explanation makes it easy to understand of what is being asked or requested.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to use. The presentation of the information was witty and interesting.
Date published: 2021-02-27
Rated 5 out of 5 by from Why did I wait so long!! I have resisted filing electronically. Old school I guess. Well, this year I put my big girl panties on and dove right in to learn how to do this. I had a question, which was promptly answered by one of their "experts", Albert. I was doing this at 10 PM on Friday and didn't expect an answer until the next business day. BUT, Albert surprised me and gave a thorough answer in one hour by 11 PM. That very same day. 2021 will be a bit tricky since I am moving, buying a house for the first time, and submitting my W2. I know I am in good hands with TurboTax Online Deluxe. Thank you.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! easy to use Looking forward to next year's taxes being even easier since i will be able to transfer my key data. This year was a straightforward experience even through complex rental info
Date published: 2021-02-27
Rated 5 out of 5 by from 5 Star Experience!!! TurboTax makes it SO easy and seamless to file! I've been using TurboTax for the last 5 years and the service only continues to get better. I will continue to refer and recommend TurboTax to those around me.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple and Convenient The live chat help is very good. I felt comfortable filing this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is excellent Easy to use and liked interface with Fidelity Investments
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is so helpful! The agent I had was super nice and professional. Not only did he walk me through how to fix my taxes he made sure I understood how to do it for next time.
Date published: 2021-02-27
Rated 5 out of 5 by from Great customer service! I spoke with two turbo tax live experts today and they helped me through a more difficult than usual filing process. Both of them were very professional and kind! Thank you for all of your help.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1448