TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Very easy to use and simple to understand Wonderful and stress-free way to do one's taxes. The entire process has many helpful features that make the filing easy.
Date published: 2023-04-18
Rated 1 out of 5 by from Nope- Not again Quality has gone down, and price continues to go up. Pay more for less?? Not me any more...
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes filing taxes easy! Turbo tax is very helpful at making sure all the required information is entered correctly. They offer explanations and double-check your work. Overall, I prefer TurboTax over other tax software.
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 tax return I use turbo tax every year. It walks you through each step.
Date published: 2023-04-18
Rated 5 out of 5 by from easy as usual It was better this year. Interface more simple, seemed to be faster.
Date published: 2023-04-18
Rated 4 out of 5 by from first time user I engaged with a few experts. Two were great, three were poor.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic! Saved my bacon I thought it would be difficult to explain the changeover from self employed to regularly employed but you had all the tools. Though at the end I didn't opt for text updates because it showed my prior phone # even though I had updated to my new phone #
Date published: 2023-04-18
Rated 1 out of 5 by from NEVER AGAIN!!!!! Turbotax used to be free... I used to love using turbotax.... never using it again.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax done Right! Quick and easy to file every step of the way! Helpful tips about forms and filing documentation during each process. It's bad that I procrastinate till the deadline, but I finished in less than an hour.
Date published: 2023-04-18
Rated 3 out of 5 by from It was ok experience If someone is filing a state tax with you, it would be nice to get a discount on that as well...instead of charging fees that others don't for state tax. All I am doing is using this software and doing most of the work myself. Transfer my crypto was time consuming and I had to buy CoinTracker to do what turbotax made me think they could do for me if I sent/ uploaded CSVs; a complete fail on that part as well. so many errors and wanting me to add the values that CoinTracker automatically did.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1448
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use and simple to understand Wonderful and stress-free way to do one's taxes. The entire process has many helpful features that make the filing easy.
Date published: 2023-04-18
Rated 1 out of 5 by from Nope- Not again Quality has gone down, and price continues to go up. Pay more for less?? Not me any more...
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes filing taxes easy! Turbo tax is very helpful at making sure all the required information is entered correctly. They offer explanations and double-check your work. Overall, I prefer TurboTax over other tax software.
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 tax return I use turbo tax every year. It walks you through each step.
Date published: 2023-04-18
Rated 5 out of 5 by from easy as usual It was better this year. Interface more simple, seemed to be faster.
Date published: 2023-04-18
Rated 4 out of 5 by from first time user I engaged with a few experts. Two were great, three were poor.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic! Saved my bacon I thought it would be difficult to explain the changeover from self employed to regularly employed but you had all the tools. Though at the end I didn't opt for text updates because it showed my prior phone # even though I had updated to my new phone #
Date published: 2023-04-18
Rated 1 out of 5 by from NEVER AGAIN!!!!! Turbotax used to be free... I used to love using turbotax.... never using it again.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax done Right! Quick and easy to file every step of the way! Helpful tips about forms and filing documentation during each process. It's bad that I procrastinate till the deadline, but I finished in less than an hour.
Date published: 2023-04-18
Rated 3 out of 5 by from It was ok experience If someone is filing a state tax with you, it would be nice to get a discount on that as well...instead of charging fees that others don't for state tax. All I am doing is using this software and doing most of the work myself. Transfer my crypto was time consuming and I had to buy CoinTracker to do what turbotax made me think they could do for me if I sent/ uploaded CSVs; a complete fail on that part as well. so many errors and wanting me to add the values that CoinTracker automatically did.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1448