TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from turbotax was great very great very easy and professional the live help was very awesome i believe his name was andrew hw guided me step by step i will be telling my friends and family about this great experence
Date published: 2021-02-23
Rated 2 out of 5 by from 1099B ccost well over $100 for 0 fed $4 state rfd Just because I had a few stock sales (less than a dozen), and a few dollars of dividend income, I had to pay 75 fed and 40 state fee to TurboTax/Intuit
Date published: 2021-02-23
Rated 2 out of 5 by from Glitchy I have always used TurboTax and never had any issues until this year. This time, the program kept adding/removing documents without me telling it to do so. I even started from scratch a few times and still ran into issues every time. Eventually, after trying again days later, I was able to file. I enjoy using this service, but I do not appreciate that it took hours and hours to file this year.
Date published: 2021-02-23
Rated 5 out of 5 by from Foolproof - mostly! I used to file with a tax professional, who then retired and assured me I could do it myself with turbotax, and have been doing that for the last 3 years. He was right! I am always nervous before starting but it usually only takes me a couple of hours, and I'm greatful to have access to Specialists on the phone if I run into a technical issue. Thank you for making this as painless as it can possibly be!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax makes it so easy to file your taxes! They guide you through through process and its hassle free! User friendly!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use Can't beat the price of the free online edition. Works great for simple returns where you don't have any special deductions or income.
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes for Dummies I love how turbo tax explains every step what is going on and why.
Date published: 2021-02-23
Rated 2 out of 5 by from Not so deluxe It seems to get more confusing every other year. There was no online chat help when I needed it. It's not really worth $138.00. It should be cheaper since I'm entering in all the information.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax helps you all the way It’s always a good experience and guide you through your tax return
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes done right! Turbo Tax is a great tool to do taxes! I have used it for the past 5 years.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1445
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbotax was great very great very easy and professional the live help was very awesome i believe his name was andrew hw guided me step by step i will be telling my friends and family about this great experence
Date published: 2021-02-23
Rated 2 out of 5 by from 1099B ccost well over $100 for 0 fed $4 state rfd Just because I had a few stock sales (less than a dozen), and a few dollars of dividend income, I had to pay 75 fed and 40 state fee to TurboTax/Intuit
Date published: 2021-02-23
Rated 2 out of 5 by from Glitchy I have always used TurboTax and never had any issues until this year. This time, the program kept adding/removing documents without me telling it to do so. I even started from scratch a few times and still ran into issues every time. Eventually, after trying again days later, I was able to file. I enjoy using this service, but I do not appreciate that it took hours and hours to file this year.
Date published: 2021-02-23
Rated 5 out of 5 by from Foolproof - mostly! I used to file with a tax professional, who then retired and assured me I could do it myself with turbotax, and have been doing that for the last 3 years. He was right! I am always nervous before starting but it usually only takes me a couple of hours, and I'm greatful to have access to Specialists on the phone if I run into a technical issue. Thank you for making this as painless as it can possibly be!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax makes it so easy to file your taxes! They guide you through through process and its hassle free! User friendly!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use Can't beat the price of the free online edition. Works great for simple returns where you don't have any special deductions or income.
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes for Dummies I love how turbo tax explains every step what is going on and why.
Date published: 2021-02-23
Rated 2 out of 5 by from Not so deluxe It seems to get more confusing every other year. There was no online chat help when I needed it. It's not really worth $138.00. It should be cheaper since I'm entering in all the information.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax helps you all the way It’s always a good experience and guide you through your tax return
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes done right! Turbo Tax is a great tool to do taxes! I have used it for the past 5 years.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1445