TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Fast and easy Recommend highly. My friend received an extra 1000 dollars this year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax has great customer service!!!! I wont lie, I am disappointed with my state not allowing me to be able to e-file my taxes, but Virginia was absolutely wonderful!! She helped me navigate and understand which form California wont allow us to e-file and why. She was hilarious, cracking jokes at 10:21pm her time as she is in New York and I am in California, I appreciate her dedication in helping lost souls like me trying to prepare our own taxes!
Date published: 2021-02-25
Rated 5 out of 5 by from Great program!! It is very easy to complete. Very good "explain more" options for each step required, and optional, to finish filing my taxes all the way through to the end!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax 2020 I have used Turbo Tax for several years and I feel it is a safe and reliable way to prepare your taxes. They provide guidance and recommendations that help you complete your taxes with confidence.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax and Amy were amazing the entire process was simple and Amy from Texas was amazing! knowledgeable and very kind
Date published: 2021-02-25
Rated 2 out of 5 by from Become more $ focused than customer focused I used to love the simplicity of Turbo Tax and the customer-centric focused, but year over year they just seem to become more money focused as they know they have locked you in with the ease of use element. Pretty disappointing.
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tx turbo tax is cool but the prices can be lower a little
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is a good tax preparation program I have used Turbo Tax for several years. This is the first year I have used Turbo Tax Live. I found the expert help to be invaluable in filling out the data for a K-1 form.
Date published: 2021-02-25
Rated 1 out of 5 by from I guess I thought turbo tax was free but I guess not still gotta charge $40
Date published: 2021-02-25
Rated 5 out of 5 by from TURBOTAX is amazing! I have always worried filling my taxes was going to be extremely difficult and take up so much of my time, but with turbotax I don't think it could have been any easier!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1430
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and easy Recommend highly. My friend received an extra 1000 dollars this year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax has great customer service!!!! I wont lie, I am disappointed with my state not allowing me to be able to e-file my taxes, but Virginia was absolutely wonderful!! She helped me navigate and understand which form California wont allow us to e-file and why. She was hilarious, cracking jokes at 10:21pm her time as she is in New York and I am in California, I appreciate her dedication in helping lost souls like me trying to prepare our own taxes!
Date published: 2021-02-25
Rated 5 out of 5 by from Great program!! It is very easy to complete. Very good "explain more" options for each step required, and optional, to finish filing my taxes all the way through to the end!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax 2020 I have used Turbo Tax for several years and I feel it is a safe and reliable way to prepare your taxes. They provide guidance and recommendations that help you complete your taxes with confidence.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax and Amy were amazing the entire process was simple and Amy from Texas was amazing! knowledgeable and very kind
Date published: 2021-02-25
Rated 2 out of 5 by from Become more $ focused than customer focused I used to love the simplicity of Turbo Tax and the customer-centric focused, but year over year they just seem to become more money focused as they know they have locked you in with the ease of use element. Pretty disappointing.
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tx turbo tax is cool but the prices can be lower a little
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is a good tax preparation program I have used Turbo Tax for several years. This is the first year I have used Turbo Tax Live. I found the expert help to be invaluable in filling out the data for a K-1 form.
Date published: 2021-02-25
Rated 1 out of 5 by from I guess I thought turbo tax was free but I guess not still gotta charge $40
Date published: 2021-02-25
Rated 5 out of 5 by from TURBOTAX is amazing! I have always worried filling my taxes was going to be extremely difficult and take up so much of my time, but with turbotax I don't think it could have been any easier!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1430