TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Easy to File Turbotax always makes it easy. There was an issue with the iPad app I was using, and it wouldn't resolve until I logged in via chrome web browser.
Date published: 2021-02-28
Rated 1 out of 5 by from great product I needed help and got the nicest and very knowledgeable person to help.
Date published: 2021-02-28
Rated 2 out of 5 by from Advertised to be free. But isn't free. Love the format, but you advertise your free for people with low income. In the end its not. $80 dollars (40 for Federal, 40 for State). This is alot when someone needs every penny. I could have started over with another tax software, but by the time you complete the taxes, you find out its not actually free. Just don't like advertising that isn't what it says.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is so easy I have been using turbo tax for years.. I appreciate the input and ideas on how to maximize my return
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use! This database is very easy for the non-tax person to get through
Date published: 2021-02-28
Rated 4 out of 5 by from Quick to fix any problem you have It was good. Took a while to finish return online.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Helpful Very easy and helpful to complete your taxes with TurboTax!!!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the only way to go Using TurboTax is the easiest way to file my taxes. Easy to use and I feel confident my filing is accurate. Access to help is quick and knowledgeable.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rocks! So easy and reliable. This is my 8th year and I have not had any problems. Love Turbo Tax!
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax Easy to use, fast and free. Highly recommended. Will use again.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1429
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to File Turbotax always makes it easy. There was an issue with the iPad app I was using, and it wouldn't resolve until I logged in via chrome web browser.
Date published: 2021-02-28
Rated 1 out of 5 by from great product I needed help and got the nicest and very knowledgeable person to help.
Date published: 2021-02-28
Rated 2 out of 5 by from Advertised to be free. But isn't free. Love the format, but you advertise your free for people with low income. In the end its not. $80 dollars (40 for Federal, 40 for State). This is alot when someone needs every penny. I could have started over with another tax software, but by the time you complete the taxes, you find out its not actually free. Just don't like advertising that isn't what it says.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is so easy I have been using turbo tax for years.. I appreciate the input and ideas on how to maximize my return
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use! This database is very easy for the non-tax person to get through
Date published: 2021-02-28
Rated 4 out of 5 by from Quick to fix any problem you have It was good. Took a while to finish return online.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Helpful Very easy and helpful to complete your taxes with TurboTax!!!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the only way to go Using TurboTax is the easiest way to file my taxes. Easy to use and I feel confident my filing is accurate. Access to help is quick and knowledgeable.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rocks! So easy and reliable. This is my 8th year and I have not had any problems. Love Turbo Tax!
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax Easy to use, fast and free. Highly recommended. Will use again.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1429